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ClamAV GUI

Troubleshooting

The ClamAV GUI shows "Oops, ClamAV has not been installed."

Make sure to install ClamAV by following the installation guide here: https://docs.clamav.net/manual/Installing.html

Windows

  1. Open the Command Prompt, and type: 
    where clamscan
  2. Once it returns the path, open the Start Menu, Type env.
  3. Click on Edit the system environment variables
  4. Click on Environment Variables in the System Properties Window
  5. Find the Path variable, Click Edit, then add the output path of the where clamscan command
  6. Click OK, then OK, Apply, and OK
  7. Verify by opening the command prompt and typing: 
    clamscan --version

Linux

  1. Open the preferred terminal, then type: 
    which clamscan
  2. Once it returns the path, open the ~/.bashrc file with nano: 
    sudo nano ~/.bashrc
  3. Add the following snippet at the end of the ~/.bashrc file: 
    export PATH="$PATH:/path/to/clamav/bin"
  4. Press Ctrl + S, then Ctrl + X, reload the terminal by using: 
    source ~/.bashrc
  5. Verify by typing: 
    clamscan --version

Once you have installed ClamAV and added the ClamAV path to the PATH environment variable, click on the Check Availability button below to activate the ClamAV GUI for free

I got a strange error page after launching the GUI, and it happens when I go to the specific page...

That error might happen because of leftover LocalStorage configurations

  1. Open the System Tray Menu
  2. Quit the ClamAV GUI
  3. Go to the cache folder
    • Windows - Press Win + R key and type %localappdata%
    • Linux - Open the preferred file explorer and go to $HOME/.cache
  4. Delete the com.arsentech.clamav-gui folder inside the Cache folder
    • Windows - Delete AppData/Local/com.arsentech.clamav-gui folder
    • Linux - rm -rf ~/.cache/com.arsentech.clamav-gui or delete from the preferred File Explorer
  5. Launch the app again

Important

This might delete settings configurations, so make sure to export these settings before cleaning the cache, and once it's finished, import these settings into the GUI

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