DevCore Labs is an AI-powered technical resolution system that simulates Level-3 support by analyzing user-reported issues, ticket categories, and attached logs or screenshots to deliver precise, solution-oriented guidance. It leverages OpenRouter to route requests across multiple advanced AI and vision models (including Gemini, LLaMA, and Qwen), allowing dynamic model selection based on problem type, speed, and reasoning needs. The system intelligently adapts responses for hardware, software, network, security, and account-related issues, using contextual conversation memory and evidence-based analysis to provide accurate, professional troubleshooting and product-specific resolutions in real time.
-
AI-Powered Technical Resolution Simulates Level-3 technical support by delivering concise, professional, and solution-oriented troubleshooting responses.
-
Multi-Model AI Support Routes requests through OpenRouter, enabling dynamic selection between multiple advanced AI and vision models based on speed, reliability, and reasoning depth.
-
Vision-Based Issue Analysis Analyzes uploaded screenshots and logs using vision-capable models to detect errors, system states, and UI or hardware-related issues.
-
Category-Aware Ticket Handling Adapts responses dynamically for hardware failures, software bugs, network issues, security alerts, billing concerns, and general technical problems.
-
Real-Time Streaming Responses Streams AI-generated responses live to provide immediate feedback and a smooth support experience.
-
Contextual Conversation Memory Maintains recent chat history to enable follow-up diagnostics without repeating information.
-
Professional Support Interface Clean, enterprise-style UI built with Streamlit and custom CSS for a focused and intuitive user experience.
-
Model Failover & Reliability Controls Allows manual model switching and detects empty or failed responses to improve system reliability.
-
Secure Environment Configuration Uses environment variables and secrets management to protect API keys and configuration data.
DevCore Labs is designed to handle a wide range of technical problems by dynamically adapting its analysis and resolution strategy based on the selected issue type.
-
Hardware Failure
Diagnoses physical component issues, device malfunctions, and system-level hardware errors. -
Software Bugs & Crashes
Troubleshoots application errors, crashes, dependency issues, and unexpected behavior. -
Network & Connectivity
Analyzes internet, server, firewall, DNS, and connectivity-related problems. -
Security Incidents
Prioritizes threat detection, account protection, access control, and incident mitigation steps. -
Billing & Account Issues
Assists with account access, subscription concerns, payment errors, and policy-related queries. -
General Technical Support
Handles miscellaneous technical questions and common troubleshooting requests.
This project is released under the MIT License.
You are free to use, modify, and distribute this project for personal or commercial purposes, provided that the original copyright notice and license are included.
This project is intended for educational and experimental use and is provided “as is”, without warranty of any kind.