Westronet Helpdesk

Modern, Streamlined, Customer Service Software

Westrodesk.com

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Westronet Helpdesk offers an easy setup, clean user interface, and automation tools to resolve customer issues efficiently. It is based on Frappe Framework. It lets you streamline your company's support and helps you to efficiently manage your customer queries. It can help you to,

• Create tickets from email or help center
• Empower customers with a comprehensive knowledge base and self-service portal
• Automate redundant tasks like agent assignment and set up triggers to notify agents and customers based on certain events

Installation

2. In the bench directory, run bench start and keep it running

3. Open another terminal in bench directory, and run these commands

   bench get-app helpdesk
   bench new-site helpdesk.test
   bench --site helpdesk.test install-app helpdesk
   bench --site helpdesk.test add-to-hosts
   

   You can now access Helpdesk at http://helpdesk.test

4. You can also run a development server by following theses steps, in Helpdesk directory (apps/helpdesk)

   yarn
   yarn dev
   

   Development server will be now available at http://localhost:8080