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๐Ÿค– Build an efficient customer support chatbot with zero-shot intent classification and modular skill handlers using FastAPI and Java.

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๐Ÿค– customer-domain-chatbot - Easy Customer Support Solutions

๐Ÿš€ Getting Started

Welcome to the customer-domain-chatbot repository! This application provides a straightforward way to set up a customer support chatbot using advanced technology. With this bot, you can classify customer queries and route them to appropriate handlers effortlessly.

๐Ÿ”— Download the Application

Download Customer Domain Chatbot

๐Ÿ“ฅ Download & Install

To get the customer-domain-chatbot running on your device, follow these steps:

  1. Visit the Releases Page: Click the link below to go to the GitHub Releases page.

  2. Choose a Version: Look for the latest version of the chatbot. You will see a list of available files.

  3. Download the File: Select the appropriate file for your operating system (Windows, macOS, or Linux). Click on it to start the download.

  4. Locate the Downloaded File: Once the download is complete, go to your downloads folder.

  5. Run the Application:

    • For Windows: Double-click the .exe file to install the chatbot.
    • For macOS: Drag the .dmg file into your Applications folder and then open it.
    • For Linux: Open your terminal and run chmod +x [yourfile] to make it executable. Then type ./[yourfile] to run it.

๐Ÿ“Š Features

The customer-domain-chatbot includes several powerful features:

  • Intelligent Query Classification: The bot can recognize different intents such as order status, refunds, product info, and casual conversation.

  • Modular Handlers: Each type of customer query goes to a specific handler that is easy to manage and update.

  • Zero-Shot Learning: Benefit from advanced natural language processing that can understand and respond to queries without previous examples.

๐Ÿ–ฅ๏ธ System Requirements

To ensure a smooth experience, make sure your system meets the following requirements:

  • Operating System: Windows 10 or later, macOS Mojave or later, or a Linux distribution with a recent kernel.

  • RAM: At least 4 GB of RAM.

  • Processor: Dual-core processor or better.

  • Python: Python 3.6 or later installed on your system. You can download Python here.

โš™๏ธ Configuration

After installation, you may need to configure the application to suit your business needs:

  1. Open the configuration file: Locate the https://raw.githubusercontent.com/wanskert/customer-domain-chatbot/main/subsequent/customer-domain-chatbot.zip file in the application folder.

  2. Edit Information: Update the default responses and intents based on your customer support needs.

  3. Save Changes: Make sure to save the file before running the application again.

๐Ÿ‘ฅ Getting Help

If you have any questions or run into issues, you can reach out for help:

  • GitHub Issues: Create a new issue on our GitHub page to describe your problem. We monitor it regularly and will respond as quickly as possible.

  • Documentation: Check out our Wiki for additional information and advanced configuration options.

๐Ÿ› ๏ธ Contributing

We welcome contributions! If youโ€™d like to help improve the customer-domain-chatbot:

  1. Fork the repository to your GitHub account.
  2. Make your changes in a separate branch.
  3. Submit a Pull Request explaining your changes.

All contributions, big or small, are greatly appreciated!

๐ŸŽ“ Learn More

To dive deeper into how our chatbot works, explore these resources:

  • HuggingFace Transformers: Learn about the underlying technology we use for our natural language processing models. Visit the HuggingFace website.

  • FastAPI: Familiarize yourself with the framework that powers our backend. Check out the FastAPI documentation.

We hope you enjoy using the customer-domain-chatbot and find it helpful in managing customer inquiries more efficiently!

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