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hello I am Widia, I would like to propose for priority and urgency in that incident there are 5, namely "critical, very high, high, medium and low" I have added to the code above I hope it can be developed and my company can use it and hopefully it will be useful too for other companies

thank you

hello I am Widia, I would like to propose for priority and urgency in that incident there are 5, namely "critical, very high, high, medium and low" I have added to the code above I hope it can be developed and my company can use it and hopefully it will be useful too for other companies

thank you
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