FeedbackApi.md

supportpal_client.FeedbackApi

All URIs are relative to https://yourdomain.com/api

Method	HTTP request	Description
get_feedback	GET /ticket/feedback/{id}	Get feedback by ID
list_feedback	GET /ticket/feedback	List ticket feedback

get_feedback

FeedbackListResponse get_feedback(id)

Get feedback by ID

Example

• Basic Authentication (BasicAuth):

import supportpal_client
from supportpal_client.models.feedback_list_response import FeedbackListResponse
from supportpal_client.rest import ApiException
from pprint import pprint

# Defining the host is optional and defaults to https://yourdomain.com/api
# See configuration.py for a list of all supported configuration parameters.
configuration = supportpal_client.Configuration(
    host = "https://yourdomain.com/api"
)

# The client must configure the authentication and authorization parameters
# in accordance with the API server security policy.
# Examples for each auth method are provided below, use the example that
# satisfies your auth use case.

# Configure HTTP basic authorization: BasicAuth
configuration = supportpal_client.Configuration(
    username = os.environ["USERNAME"],
    password = os.environ["PASSWORD"]
)

# Enter a context with an instance of the API client
with supportpal_client.ApiClient(configuration) as api_client:
    # Create an instance of the API class
    api_instance = supportpal_client.FeedbackApi(api_client)
    id = 56 # int | 

    try:
        # Get feedback by ID
        api_response = api_instance.get_feedback(id)
        print("The response of FeedbackApi->get_feedback:\n")
        pprint(api_response)
    except Exception as e:
        print("Exception when calling FeedbackApi->get_feedback: %s\n" % e)

Parameters

Name	Type	Description	Notes
id	int

Return type

FeedbackListResponse

Authorization

BasicAuth

HTTP request headers

• Content-Type: Not defined
• Accept: application/json

HTTP response details

Status code	Description	Response headers
200	Successful response. Note: returns an array in data even for a single resource.	-

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list_feedback

FeedbackListResponse list_feedback(ticket_id=ticket_id, rating=rating, start=start, limit=limit)

List ticket feedback

Example

• Basic Authentication (BasicAuth):

import supportpal_client
from supportpal_client.models.feedback_list_response import FeedbackListResponse
from supportpal_client.rest import ApiException
from pprint import pprint

# Defining the host is optional and defaults to https://yourdomain.com/api
# See configuration.py for a list of all supported configuration parameters.
configuration = supportpal_client.Configuration(
    host = "https://yourdomain.com/api"
)

# The client must configure the authentication and authorization parameters
# in accordance with the API server security policy.
# Examples for each auth method are provided below, use the example that
# satisfies your auth use case.

# Configure HTTP basic authorization: BasicAuth
configuration = supportpal_client.Configuration(
    username = os.environ["USERNAME"],
    password = os.environ["PASSWORD"]
)

# Enter a context with an instance of the API client
with supportpal_client.ApiClient(configuration) as api_client:
    # Create an instance of the API class
    api_instance = supportpal_client.FeedbackApi(api_client)
    ticket_id = 56 # int | Only show feedback for the given ticket ID (optional)
    rating = 56 # int | Filter by rating: 0 = bad, 1 = good, 2 = neutral (optional)
    start = 1 # int |  (optional) (default to 1)
    limit = 50 # int |  (optional) (default to 50)

    try:
        # List ticket feedback
        api_response = api_instance.list_feedback(ticket_id=ticket_id, rating=rating, start=start, limit=limit)
        print("The response of FeedbackApi->list_feedback:\n")
        pprint(api_response)
    except Exception as e:
        print("Exception when calling FeedbackApi->list_feedback: %s\n" % e)

Parameters

Name	Type	Description	Notes
ticket_id	int	Only show feedback for the given ticket ID	[optional]
rating	int	Filter by rating: 0 = bad, 1 = good, 2 = neutral	[optional]
start	int		[optional] [default to 1]
limit	int		[optional] [default to 50]

Return type

FeedbackListResponse

Authorization

BasicAuth

HTTP request headers

• Content-Type: Not defined
• Accept: application/json

HTTP response details

Status code	Description	Response headers
200	Successful response	-

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