OpsAI (Operational AI) is an intelligent IT support automation platform that uses AI to automatically categorize tickets, suggest solutions, and route requests to the right teams. Built with advanced NLP and machine learning technologies, it integrates with Jira, Slack, and Freshdesk to streamline operational workflows and improve response times.
nlp docker machine-learning grafana transformers prometheus slack-bot freshdesk lora peft fastapi huggingface sentence-transformers helpdesk-automation
-
Updated
Aug 13, 2025 - Python