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Consumer Complaints Categorization for NLP - FEUP 2025

Group 07

Name E-Mail
Davide Teixeira up202109860@up.pt
Eduardo Oliveira up202108843@up.pt
Máximo Pereira up202108887@up.pt

This project aims to use machine learning to categorize consumer complaints based on textual entries

Dataset used: Consumer Complaints

To run this project, install the pip libraries in requirements.txt, download the dataset to the root directory of the project with the name complaints.csv, and then run the different notebooks to see the results! Note: you should run the preprocessing notebook before running train_and_test.

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🛍️ | Consumer Reports Classification Task

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