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Note about local transfer fees #591

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Note about local transfer fees #591

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Note about local transfer fees
ntombing Mar 11, 2026
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Add link to Support article
ntombing Mar 11, 2026
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Update callout
ntombing Mar 11, 2026
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ntombing Mar 13, 2026
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4 changes: 4 additions & 0 deletions docs/topics/payments/credit-transfers/international/index.mdx
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Expand Up @@ -169,6 +169,10 @@ The fees listed on this page are always paid by the **Swan user**.
∗ For outgoing transfers, an **additional** 5€ fee is charged when sending **USD**, **GBP**, and **EUR** through SWIFT. For these currencies, the total fee is 10€ + the percentage % indicated in the table.<br />
∗∗ For incoming transfers, the additional fee percentage (in parentheses) only applies to transfers not already converted into euros.

:::note ICT fees for same-country transfers
In specific cases, users may see a €5 fee for receiving euros from within the same country. This occurs if the sending bank uses SWIFT instead of [SEPA](/topics/payments/credit-transfers/sepa) (e.g., a French virement de trésorerie). Share this [Swan Support Center article](https://support.swan.io/hc/en-150/articles/20983746712861-Currency-exchange-and-fees-for-International-Credit-Transfers) with your users to help them understand these fees.
:::

**Fees are charged in their own transaction**.
Therefore, each International Credit Transfer **creates two transactions** on your transaction history: one for the transfer and one for fees.
Fees and transfer transactions are created, booked, and rejected simultaneously.
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