Email Notification Templates

Templates

We support plain-text and HTML email notifications. Each template could be customized to fit your exact needs.

View the default templates within the text or html directories.

### Using Variables

Embed variables in message templates by wrapping them with *| and |*

Example: *|COMPANYNAME|*

Each type of notification has it's own set of available variables.

---

Incident

• COMPANYNAME

• STATUSPAGENAME

• STATUSPAGEURL

• AFFECTEDCOMPONENTS

• AFFECTEDCONTAINERS

• INCIDENTTITLE

• CURRENTSTATUS

• CURRENTSTATE

• PREVIOUSSTATUS

• PREVIOUSSTATE

• INCIDENTMESSAGE

• TIMESTART

• TIMERESOLVE

• USERFULLNAME

• USEREMAIL

---

Maintenance Reminder

• COMPANYNAME

• STATUSPAGENAME

• STATUSPAGEURL

• AFFECTEDCOMPONENTS

• AFFECTEDCONTAINERS

• MAINTENANCETITLE

• MAINTENANCEREMINDERMESSAGE

• TIMESTART

• TIMEEND

• USERFULLNAME

• USEREMAIL

---

Maintenance

• COMPANYNAME

• STATUSPAGENAME

• STATUSPAGEURL

• AFFECTEDCOMPONENTS

• AFFECTEDCONTAINERS

• MAINTENANCETITLE

• MAINTENANCEMESSAGE

• TIMESTART

• TIMEEND

• USERFULLNAME

• USEREMAIL