Doc Theme

Doc Theme Demo

• Inspired by technical documentation sites where a full-height sidebar is favored to easily navigate to any topic or feature
• Good for use cases where customers:
• have a lot of categories or sections and want user to be able to see everything at a glance.
• want to organize content in a linear way to progress from beginner to advanced content, like tutorials or step-by-step articles in a section.

Role Theme

Role Theme Demo

• Inspired by reoccurring requests by customers to organize their content around user roles
• Good for use cases where:
• usefulness of content to users is primarily based on their roles (so content for one role would be largely useless to a different role)
• good for other category types that tends to be limited and/or fixed (2-5 categories), like products or brands.

Nest Theme

Nest Theme Demo

• Inspired by requests to display all categories and sections on homepage in an accessible and uncluttered manner.
• Good for:
• medium to large number of categories (3+)
• reduce clicks into categories/sections

Classic Theme

• Classic Theme Demo
• Inspired by timelessness of large icon tiles, one of the most popular layouts on Zendesk help center themes
• Good for:
• 3-4 categories
• Easy and clean look