GitHub - mikeeduard/OTRSMasterSlave: With the master/slave ticket, it is possible to link multiple tickets of a similar nature, and handle them collectively. As soon as the problem is solved, only the master ticket must be closed. All other tickets will be closed automatically, and the solution text for the master ticket will be sent to all customers of slave tickets.

Branches Tags

Name		Name	Last commit message	Last commit date
Latest commit History 108 Commits
.tx		.tx
Kernel		Kernel
doc/en		doc/en
i18n/OTRSMasterSlave		i18n/OTRSMasterSlave
var/packagesetup		var/packagesetup
.gitignore		.gitignore
OTRSMasterSlave.sopm		OTRSMasterSlave.sopm

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With the master/slave ticket, it is possible to link multiple tickets of a similar nature, and handle them collectively. As soon as the problem is solved, only the master ticket must be closed. All other tickets will be closed automatically, and the solution text for the master ticket will be sent to all customers of slave tickets.