UserVoice Scraper is a lightweight tool that collects forums, categories, and feature requests from any public UserVoice instance. It helps teams and analysts turn scattered user feedback into structured data for research, prioritization, and insights.
Created by Bitbash, built to showcase our approach to Scraping and Automation!
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This project extracts publicly available feedback data from UserVoice platforms in a structured and reusable format. It solves the problem of manually browsing forums and feature requests by automating data collection. It is built for product managers, data analysts, and growth teams who rely on customer feedback.
- Works with any valid *.uservoice.com public instance
- Supports forums, categories, and feature requests
- Designed for fast, low-cost data collection
- Flexible crawling options with controlled pagination
| Feature | Description |
|---|---|
| Forums Extraction | Collects all public forums from a UserVoice instance. |
| Categories Extraction | Retrieves feedback categories linked to forums. |
| Feature Requests | Extracts detailed user-submitted suggestions and ideas. |
| Pagination Control | Limits crawling depth using maximum pages settings. |
| Raw Data Output | Returns unmodified structured data for full flexibility. |
| Field Name | Field Description |
|---|---|
| forum_id | Unique identifier of the forum. |
| forum_name | Name of the feedback forum. |
| category_id | Unique identifier of a category. |
| category_name | Name of the feedback category. |
| suggestion_id | Unique identifier of a feature request. |
| title | Title of the suggestion or request. |
| description | Full text content of the suggestion. |
| votes | Number of user votes. |
| status | Current status of the request. |
| created_at | Creation timestamp of the entry. |
[
{
"forumName": "Product Feedback",
"category": "New Features",
"suggestionId": 123456,
"title": "Dark Mode Support",
"description": "Add dark mode for better night-time usability.",
"votes": 248,
"status": "Under Review",
"createdAt": "2023-08-12T10:15:22Z"
}
]
uservoice-scraper/
├── src/
│ ├── main.py
│ ├── collectors/
│ │ ├── forums.py
│ │ ├── categories.py
│ │ └── suggestions.py
│ ├── utils/
│ │ └── pagination.py
│ └── config/
│ └── settings.example.json
├── data/
│ ├── sample_input.json
│ └── sample_output.json
├── requirements.txt
└── README.md
- Product managers use it to analyze feature requests, so they can prioritize roadmap decisions.
- UX researchers collect feedback themes, so they can identify usability gaps.
- Data analysts export structured feedback, so they can run trend and sentiment analysis.
- Startup founders monitor user ideas, so they can validate demand quickly.
Does this work with private UserVoice boards? No, it only processes publicly accessible UserVoice instances.
How do I control the amount of data collected? You can limit crawling depth using the maximum pages configuration.
Is proxy usage required? Using a proxy is strongly recommended to ensure stable and uninterrupted runs.
What format is the output returned in? All data is returned as raw structured JSON for easy downstream processing.
Primary Metric: Processes up to 50–70 feedback entries per minute on average.
Reliability Metric: Maintains over 98% successful request completion on public instances.
Efficiency Metric: Low memory footprint with predictable CPU usage during long runs.
Quality Metric: High data completeness with consistent field coverage across forums and categories.
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