Home
Welcome to the Employee Task App Project Information
[[TOC]]
| Ownership info | |
|---|---|
| Author | @hindro |
| Frontend Android | |
| Backend API | |
| Designer | @hindro |
This Mobile App is an interface used by technician of the Water Company and gateway technician from Gamatechno to support our end-to-end solutions to connect and collect customer complaint water meter, gateways, and devices.
- Water meter technician with the services from Organizations/Water Company that using our platform.
- Become an all in one app that provide end-to-end solutions for water meter company's technician from collect complaint, device management, gateway management, and customer details and documentations.
- Support and complete our end-to-end IoT ecosystem solutions we provide.
- Making device trouble complaint easier to access and solved.
- Water Meter Technician : Technician who in charge of maintenance, install and follow up water meter device complaint ticket from customer.
- Gateway Technician : Gamatechno Technician who in charge of maintenance & install LoRaWAN Gateway.
[sample case 1] Doni is a Water Meter technician, he got a report which users cannot display their water usage/water quota on their mobile app or their water billing is out of normal but water meter machine running well and the water flow is normal. So, Doni collect report from petugas app and checking user's IDPEL, gateway, and water meter status.
[sample case 2] Toni is a Water Meter technician, he got a report for installing new water meter device for customer. So, he open petugas app and access "device" button, and see a new task for installing new water meter.
-
User Flow & Wireframe Wireframe Selengkapnya (Updated on Whimsical)
-
User Flow & Wireframe PP Infrastruktur Wireframe Selengkapnya (Updated on Whimsical)
-
UI Design & Protyping UI Design Selengkapnya (Updated on Figma)