AI-powered assistant that instantly responds to inbound med spa leads via SMS — answering questions, offering services, and nudging toward bookings. Built with automation-first architecture using GPT-4 and n8n.
Med spa owners lose potential clients when inbound leads aren’t followed up with quickly. This assistant responds in seconds with warm, natural SMS replies — improving conversion rates and saving staff time.
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Inputs:
- Inbound SMS or contact form submission
- Message content, phone number, and timestamp
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Logic:
- Message is forwarded to GPT-4 with contextual instructions (e.g., spa services, hours, policies)
- GPT generates a friendly, service-aligned response
- Message is sent back via SMS using Surge (or Twilio)
- Optional: responses are logged and tagged for lead source, conversion stage, etc.
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Outputs:
- Context-aware reply sent via SMS within seconds
- (Optional) logged conversation history or CRM handoff
Watch the 90-second walkthrough on Loom
Built using a lightweight, modular stack:
- GPT-4 for lead message understanding and response generation
- A visual automation engine (n8n or similar)
- SMS delivery platform
- Secure cloud database for tracking and threading
- Fully customizable to reflect spa tone, services, and lead funnel
- Can support FAQs (e.g., pricing, availability), auto-tagging, and handoff to front desk
- Architecture is modular — supports multiple spas, calendar integrations, or email fallback
- Designed to run 24/7 — ideal for solo owners and small chains who can't monitor DMs and texts around the clock