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1. ITSM-Customization-Process-Automation ITSM-Customization-Process-Automation Public

   This project demonstrates how I configured SLAs, ACLs, and REST APIs in ServiceNow to automate ITSM workflows.

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2. ITSM-Core-Module-Implementation ITSM-Core-Module-Implementation Public

   This project demonstrates my understanding of how Incidents, Problems, and Changes are related in ServiceNow, as well as my ability to create and use Flows to automatically generate a Problem recor…

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3. ServiceNow-Integrations ServiceNow-Integrations Public

   Integrated ServiceNow and JIRA with REST APIs for seamless issue synchronization. Achieved inbound integration with online test LDAP server and completed E-Bonding with another ServiceNow instance.

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4. Asset-Lifecycle-Dashboard-API Asset-Lifecycle-Dashboard-API Public

   The Asset Lifecycle Dashboard API is a "ServiceNow Scripted REST API" that provides a 360° view of IT assets — from procurement to retirement. It consolidates data across multiple ServiceNow tables…

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5. work-rate-relay work-rate-relay Public

   Work Rate Relay is a ServiceNow scoped application designed to streamline employee performance reviews by automating data entry, notification delivery, and reporting.

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6. Training-Tracker-Pro Training-Tracker-Pro Public

   **Training Tracker Pro** is a scoped application built on the ServiceNow platform to help organizations manage and monitor employee training activities efficiently. This academic project showcases …

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