Skip to content

update: changes to free trials #1389

New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Draft
staceysalamon-aiven wants to merge 1 commit into
base: main
Choose a base branch
from
Draft

update: changes to free trials #1389

Changes from all commits
Commits
Show all changes
1 commit
Select commit
File filter

Filter by extension

Filter by extension
Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
14 changes: 6 additions & 8 deletions docs/platform/concepts/service-pricing.md
View file
Open in desktop
Original file line number Diff line number Diff line change
Expand Up @@ -89,13 +89,13 @@ Free services do not have any time limitations. However, Aiven reserves the righ
[power them back on](/docs/platform/concepts/service-power-cycle) at any time.
- Change the cloud provider, region, or configuration at any point in time.

To try a different service or use advanced features, start a free 30-day trial.
You can run free services alongside a [free 30-day trial](#free-trials)
You can run free services alongside your [free 30-day trial](#free-trials)
without affecting your trial credits. Free services also continue running after
your trial has expired.

You can upgrade your free service to a paid plan at any time by adding
a payment method to the project's billing group or by starting a free trial.
a payment method to the project's billing group.

To upgrade a free service:

1. Go to the service **Overview** page.
Expand All @@ -106,8 +106,7 @@ Basic tier support to be available.

You can also downgrade a paid plan to the free tier as long as:

- The data you have in that trial or paid service fits into the smaller
instance size.
- The data you have in the paid service fits into the smaller instance size.
- The free tier is available in the same cloud as the paid plan.

### Developer tier
Expand Down Expand Up @@ -162,8 +161,7 @@ or visible to Aiven, so they cannot be included in the prices or waived.

Aiven offers a free trial for 30 days with $300 USD of credits to explore
the Aiven Platform. You don't need a credit card to sign up. You can use trial credits
for any paid services and paid features like virtual private cloud peering. The trial
starts when you create a service on any paid tier.
for any paid services and paid features like virtual private cloud peering.

Trials include:

Expand All @@ -182,7 +180,7 @@ There are some limitations:
- You cannot end a free trial yourself before the end of the trial period.
<!-- vale on -->

If you didn't add a payment card to the billing group for your project, services
If you don't add a payment card to the billing group for your project, services
in that project are automatically powered off when the trial ends or your credits run out.
To keep your services running
[add a payment card](/docs/platform/howto/manage-payment-card)
Expand Down