🎟️ FanXperience – AI-Powered Smart Ticketing & Fan Experience System FanXperience is a revolutionary AI-driven platform designed to transform the way fans attend and engage with live sports events. By blending machine learning, blockchain technology, and behavioral analytics, FanXperience delivers a smarter, personalized, and more profitable experience for both fans and sports organizations.
Whether it’s predicting ticket prices, forecasting attendance, or personalizing offers — this project brings together data science and fan passion to create a truly immersive matchday journey.
🚀 Core Objectives 🎯 Predict optimal ticket prices using regression models.
🎯 Forecast the likelihood of ticket purchase using classification.
🎯 Segment fans and deliver custom promotional offers using clustering.
🎯 Improve planning, boost revenues, and enhance in-stadium fan engagement.
🧠 What’s Under the Hood?
🔍 Data & Feature Engineering Historical data includes: player ages, team performance, stadium capacity, attendance rates, ticket pricing, market value, etc.
Converted features (e.g., price formatting, categorical encoding).
Engineered new features like Ticket_Purchased for binary classification.
🤖 AI Models Used XGBRegressor → Predict ticket prices based on match context.
XGBClassifier → Predict purchase likelihood for better targeting.
K-Means Clustering → Segment fans into behavior-based groups and generate tailored offers such as:
🎁 20% Discount
🎫 VIP Upgrade (30% Off)
🥤 Free Drink with Ticket Combo
📈 Model Evaluation Regression: Evaluated using Mean Squared Error (MSE).
Classification: Evaluated with Accuracy, Precision, Recall, and F1-score.
Feature Importance: Visualized top influences on ticket price and buying behavior.
💡 Why FanXperience Matters
🔄 Dynamic Pricing: Adjust ticket costs in real-time based on demand, weather, and match significance.
🔐 Anti-Scalping Blockchain Tickets: Secure resale with fair pricing and verified ownership.
📍 In-Stadium Experience: Smart seat upgrades, food delivery to your seat, wayfinding, and in-app fan engagement.
📊 Data-Driven Revenue Growth: Deliver real-time, behavior-based promotions to increase repeat purchases and fan loyalty.
✅ Outcome
We’ve built a complete intelligent ticketing pipeline that empowers sports entities to:
Make smarter financial decisions.
Deliver personalized, rewarding fan experiences.
Eliminate ticket fraud and resale abuse.
Maximize stadium occupancy and profitability.