Prepare Jira escalation for Cloud migration #266
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Summary
Switch from username-based to accountId-based user identification to support Jira Cloud migration:
[~accountId:...]format)_get_user_account_idhelper for safe accountId extraction_get_user_emailhelper with None handling for Cloud privacyIncludes 7 unit tests for the new helper methods.
Context
This PR is part of the Red Hat Jira Cloud migration effort tracked in INTEROP-8496.
Why these changes are needed
Jira Cloud uses
accountIdinstead ofusernamefor user identification:[~username]mention syntax will silently fail in Cloud (no notification sent)None)Changes made
src/escalation/jira_escalation.pytests/.../test_jira_escalation.pyUAT Follow-up
The following should be verified during UAT against Jira Cloud:
assign_issueemail lookup works in Cloud (src/objects/jira_base.py)get_field("assignee")string output displays correctly in issue tables