Add Freshdesk API integration for IT tickets#23

Draft

Copilot wants to merge 6 commits intodevelopmentfrom

copilot/implement-freshdesk-api-tickets

Commits on Jan 27, 2026

Merge branch 'development'
luca-fitseveneleven
committed

Commits on Jan 28, 2026

Commits on Feb 4, 2026

Initial plan
Copilot
committed
Add Freshdesk API integration for IT tickets (Hardware Request, Problem types)

Copilot
and
LucaGerlich
committed
Address code review feedback: add aria-labels and clarifying comments

Copilot
and
LucaGerlich
committed