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lloyd-juicelabs merged 1 commit into from
Nov 11, 2025
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Update FAQ with internet hosts for allowlist #26

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32 changes: 23 additions & 9 deletions docs/juice/faq.md
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Expand Up @@ -5,7 +5,7 @@ position: 10

### How can I get help or provide feedback?

_Join the [Juice Labs Discord Server](https://discord.gg/xWHXNX8b3V), and ask in the #feedback-and-questions channel._
_Email [support@juicelabs.co](mailto:support@juicelabs.co)._

### What uses are supported by Juice across operating systems?

Expand All @@ -31,7 +31,7 @@ _Yes, this is called Loopback Mode. Just point the client to_ `127.0.0.1`_. Of

### Can I run the Juice Client inside a virtual machine or a container?

_Yes! Take a look at the [instructions for Docker](https://github.com/Juice-Labs/Juice-Labs/wiki/Juice-Client-for-Docker-(Ubuntu-22-Based))._
_Yes! Take a look at the [instructions for Docker](./user-guide/docker/docker-client.md)._

### Can I run the Juice Server inside a virtual machine or a container?

Expand All @@ -45,17 +45,31 @@ _No, you can run any combination of Client and Server (Windows or Ubuntu, physic

_In_ `JuiceServer-*\agent\juicecache` _, you will see a directory for each application you've tried via Juice. You can safely clear or remove these directories, and the cache will refill as needed through usage._

### Is there a way to aggregate or manage multiple GPU instances at once?
### I'm behind a proxy or firewall, which hosts should I add to my allow list?

_Yes, watch this space for imminent developments!_
_You will need to add the following domains to your allow list:_

#### Juice Agent and Client
```
https://electra.juicelabs.co
```
#### Juice Web Portal
```
https://login.juicelabs.co
https://app.juicelabs.co
```
#### Download software
```
https://juice-artifacts.s3.us-east-2.amazonaws.com
```

### Where do I find logs?

| OS | Client/Server | Log location |
|:---:|:---:|---|
|Ubuntu|Client|`/juice.log`*|
|Ubuntu|Server|`/agent/log/`|
|Windows|Client|`/juice.log`*|
|Windows|Server|`/agent/log/`|
|Linux|Client|`~/.config/Juice GPU/logs/client-<session-id>.log`|
|Linux|Server|`~/.config/Juice GPU/logs/agent-<session-id>.log`, `~/.config/Juice GPU/logs/agent_service.log`|
|Windows|Client|`%APPDATA%\Juice GPU\logs\client-<session-id>.log`|
|Windows|Server|`%APPDATA%\Juice GPU\logs\agent-<session-id>.log`, `%APPDATA%\Juice GPU\logs\agent_service.log`|

_*alternate locations for client log can be configured in the `logFile` parameter in `juice.cfg`_
_*alternate locations configured using the `log-file` parameter on the command line_