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This is a Work Readiness Digital Portfolio that displays courses I completed that helped me be prepared for a job and learn how to conduct yourself during an interview.

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Digital_Portfolio

This is a Work Readiness Digital Portfolio

Jamie-Lee Franse

Diploma in ICT - Information Technology

18 October 2025

Lecturer: Ms. Prima Inderlal


Business Communication

Evidence

-Business Communication Completion Report : Business Communication

Reflection (STAR Technique)

  • S: Made notes and read through the Business Communication course and learn how to communicate more formally
  • T: Completed a quiz based on Business Communication course.
  • A: Took part in course and took very insightful notes
  • R: After completing the course, I am more confident and comfortable with myself and vocabulary

Interview Skills

Evidence

  • Interview Skills Completion Report:Interview Skills (2)

Reflection (STAR Technique)

  • S: Focus was to understand interview purposes and was required to do an Interview Skills course.
  • T: My goal was to improve how I present my experiences and skills in interviews. Aimed to better communicate my strengths clearly while maintaining honesty and professionalism.
  • A: Completed a quiz based on the Interview Skills course
  • R: After the insightful course, I learned how to effectively prepare for and perfom in job interviews and became more confident and focused during interview simulations.

Mock Interview

Evidence

Reflection (STAR Technique)

  • S: Aimed to practice articulating my experiences, improve my confidence, and receive construction feedback from my lecturer.
  • T: My goal was to effectively demonstrate my competencies while answering behavioral interview questions. I needed to ensure my responses were structed, concise, and reflective of my actually skills and achievements.
  • A: To prepare, I reviewed common behavioral interview questions and drafted reesponses. I was required to submit a mock interview
  • R: The mock interview helped me become more confident. The experience significantly improved my raediness for real interviews and gave me a clear framework to continue practicing with.

Professional Networking

Evidence

  • Professional Networking Completion Report: Professional Networking

Reflection (STAR Technique)

  • S: As part of my module, I had to complete a professional networking course designed to build confidence and develop effective communication strategies.
  • T: My task was to complete a professional networking course which had a lot of insightful information and tips.
  • A: To prepare, I went through the course and completed a quiz based on Professional Networking.
  • R: The course significantly improved my confidence and comfort level in the networking environment, because I got tips on what to avoid saying and what I should really aim for.

Workplace Etiquette

Evidence

  • Workplace Etiquette Completion Report: Workplace Etiquette (2)

Reflection (STAR Technique)

  • S: As part of my module, I had to complete a workplace etiquette course. The focus was on practicing appropriate workplace behavior, communication, and professionalism in everyday scenarios
  • T: My task was to complete the course and gather as many knowledge about it including respectful communication, punctuality, and professional dress and conduct.
  • A: To prepare, I finished the course and completed a quiz based on Workplace Etiquette course.
  • R: The course helped me recognize the importance of consistent professionalism in building a positive workplace repputation. As a result, I feel more prepared to navigate real workplace situations with confidence and courtesy, especially in diverse and team-oriented settings.

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This is a Work Readiness Digital Portfolio that displays courses I completed that helped me be prepared for a job and learn how to conduct yourself during an interview.

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