IT-ChatBot

Simple overview of use/purpose.

Description

An in-depth paragraph about your project and overview of use.

Requirement

Rasa Version

• Rasa 3.0

Virtual Envirement

Create and active the virtual envirement

cd IT-ChatBot
python -m venv ./venv
.\venv\Scripts\activate

Major Dependencies

• requests
• pysqlite3
• gspread
• rasa
• rasa-sdk
• google-api-python-client
• google-auth-httplib2
• google-auth-oauthlib

First update pip to 22.0.4

python -m pip install --upgrade pip
pip install -r ./requirement

Story Flows

1. "I need help" -> either click the buttons or type "wifi issue" (similar for printer/login issues)

I need help
either click the buttons or type "wifi issue"

2. "plx come to" -> follow the response instruction -> 101

plx come to
follow the response instruction
101

3. "I want to borrow macbook" -> follow the response instruction -> 2 digits input (1-99)

I want to borrow macbook
follow the response instruction
2 digits input (1-99)

4. "I want to borrow 10 headphones" -> either callback or success response

I want to borrow 10 headphones
either callback or success response

5. "I want to borrow iphone" -> follow the response instruction -> "headphone"/"macbook"/"ipad"

I want to borrow iphone
follow the response instruction
headphone

Running

Testing on Termial

1. First termial run rasa shell

rasa shell

2. Second termial cd to the actions Dictionary and run rasa run actions

cd actions
rasa run actions

Running in other place

Find more in here

Issue

• Google gmail API token.json will expire and need additional authentication
• Slack Timeout Issue

Authors

Jack Zhu

Acknowledgments

• Google API Documentation
• Rasa Documentation