MCP Server for GLPI v2.0

A comprehensive Model Context Protocol (MCP) server providing full integration with GLPI (Gestionnaire Libre de Parc Informatique) for AI assistants like Claude.

What's New in v2.0

• ITIL Support: Full Problem and Change management
• Asset Management: Computers, Software, Network Equipment, Printers, Monitors, Phones
• Knowledge Base: Search and create KB articles
• Contract & Supplier Management: Track contracts and vendors
• Project Management: Create and track projects
• Statistics: Ticket and asset dashboards
• 60+ Tools: Comprehensive GLPI coverage

Features

Ticket Management (ITIL Incidents/Requests)

Tool	Description
glpi_list_tickets	List tickets with filters
glpi_get_ticket	Get ticket details with followups and tasks
glpi_create_ticket	Create a new ticket
glpi_update_ticket	Update ticket fields
glpi_delete_ticket	Delete a ticket
glpi_add_followup	Add a followup comment
glpi_add_task	Add a task with time tracking
glpi_add_solution	Add solution to close ticket
glpi_assign_ticket	Assign ticket to user/group
glpi_get_ticket_tasks	Get all tasks
glpi_get_ticket_followups	Get all followups

Problem Management (ITIL)

Tool	Description
glpi_list_problems	List problems
glpi_get_problem	Get problem details
glpi_create_problem	Create a new problem
glpi_update_problem	Update a problem

Change Management (ITIL)

Tool	Description
glpi_list_changes	List changes
glpi_get_change	Get change details
glpi_create_change	Create a new change
glpi_update_change	Update a change

Asset Management

Tool	Description
glpi_list_computers	List computers/workstations
glpi_get_computer	Get computer with software/connections
glpi_create_computer	Add computer to inventory
glpi_update_computer	Update computer
glpi_delete_computer	Remove computer
glpi_list_softwares	List software
glpi_get_software	Get software details
glpi_create_software	Add software
glpi_list_network_equipments	List switches/routers
glpi_get_network_equipment	Get network device
glpi_list_printers	List printers
glpi_get_printer	Get printer details
glpi_list_monitors	List monitors
glpi_get_monitor	Get monitor details
glpi_list_phones	List phones
glpi_get_phone	Get phone details

Knowledge Base

Tool	Description
glpi_list_knowbase	List KB articles
glpi_get_knowbase_item	Get article content
glpi_search_knowbase	Search knowledge base
glpi_create_knowbase_item	Create new article

Contract & Supplier Management

Tool	Description
glpi_list_contracts	List contracts
glpi_get_contract	Get contract details
glpi_create_contract	Create contract
glpi_list_suppliers	List suppliers
glpi_get_supplier	Get supplier details
glpi_create_supplier	Create supplier

Project Management

Tool	Description
glpi_list_projects	List projects
glpi_get_project	Get project details
glpi_create_project	Create project
glpi_update_project	Update project progress

User & Group Management

Tool	Description
glpi_list_users	List users
glpi_get_user	Get user details
glpi_search_user	Search user by name
glpi_create_user	Create new user
glpi_list_groups	List groups
glpi_get_group	Get group details
glpi_create_group	Create group
glpi_add_user_to_group	Add user to group

Other Tools

Tool	Description
glpi_list_categories	List ticket categories
glpi_list_locations	List locations
glpi_get_location	Get location details
glpi_create_location	Create location
glpi_list_entities	List entities
glpi_get_entity	Get entity details
glpi_list_documents	List documents
glpi_get_document	Get document details
glpi_get_ticket_stats	Ticket statistics
glpi_get_asset_stats	Asset inventory stats
glpi_get_session_info	Current session info
glpi_search	Advanced multi-criteria search

Resources (Quick Access)

Resource URI	Description
glpi://tickets/open	All open tickets
glpi://tickets/recent	Recent tickets
glpi://problems/open	Open problems
glpi://changes/pending	Pending changes
glpi://computers	All computers
glpi://groups	All groups
glpi://categories	Ticket categories
glpi://stats/tickets	Ticket statistics
glpi://stats/assets	Asset statistics

Installation

npm install -g mcp-glpi

Or use directly with npx:

npx mcp-glpi

Configuration

Environment Variables

Variable	Required	Description
GLPI_URL	Yes	Base URL of your GLPI instance
GLPI_APP_TOKEN	No	Application token from GLPI API settings
GLPI_USER_TOKEN	No*	User API token
GLPI_USERNAME	No*	Username for basic auth
GLPI_PASSWORD	No*	Password for basic auth

*Either GLPI_USER_TOKEN or GLPI_USERNAME/GLPI_PASSWORD is required.

GLPI API Setup

1. Go to Setup > General > API in GLPI
2. Enable the REST API
3. Create an API client and note the App Token
4. For user authentication, either:
   • Use a User Token (found in user preferences under "Remote access keys")
   • Or use username/password authentication

Claude Desktop Configuration

Add to your Claude Desktop configuration file:

macOS: ~/Library/Application Support/Claude/claude_desktop_config.json Windows: %APPDATA%\Claude\claude_desktop_config.json

{
  "mcpServers": {
    "glpi": {
      "command": "npx",
      "args": ["mcp-glpi"],
      "env": {
        "GLPI_URL": "https://your-glpi-instance.com",
        "GLPI_APP_TOKEN": "your-app-token",
        "GLPI_USER_TOKEN": "your-user-token"
      }
    }
  }
}

Usage Examples

Once configured, you can ask Claude to:

Ticket Management

• "List all open tickets in GLPI"
• "Show me ticket #123 with all its tasks"
• "Create a new incident for a printer issue"
• "Add a solution to ticket #456"
• "Assign ticket #789 to the support team"

Problem & Change Management

• "List all open problems"
• "Create a change request for the server upgrade"
• "Show me pending changes for approval"

Asset Management

• "List all computers in the inventory"
• "Show me computer PC-001 with its installed software"
• "Add a new workstation to the inventory"
• "List all network equipment"

Knowledge Base

• "Search the knowledge base for VPN setup"
• "Create a KB article about password reset"
• "List FAQ articles"

Reports & Statistics

• "Show me ticket statistics"
• "Give me an asset inventory summary"
• "How many tickets are pending?"

Status References

Ticket Status

ID	Label
1	New
2	Processing (assigned)
3	Processing (planned)
4	Pending
5	Solved
6	Closed

Problem Status

ID	Label
1	New
2	Accepted
3	Planned
4	Pending
5	Solved
6	Closed

Change Status

ID	Label
1	New
2	Evaluation
3	Approval
4	Accepted
5	Pending
6	Test
7	Qualification
8	Applied
9	Review
10	Closed

Urgency/Priority

ID	Label
1	Very low
2	Low
3	Medium
4	High
5	Very high

Development

Building from source

git clone https://github.com/GMS64260/mcp-glpi.git
cd mcp-glpi
npm install
npm run build

Running locally

export GLPI_URL="https://your-glpi-instance.com"
export GLPI_USER_TOKEN="your-token"
npm start

License

MIT

Contributing

Contributions are welcome! Please open an issue or submit a pull request.

Links

• GLPI Project
• GLPI API Documentation
• Model Context Protocol
• NPM Package