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* Add ticket type & level * Escalate/delegate tickets * Add discord buttons & modals for ticket actions * Show ticket summary in stafftasks * Store subject in ticket * Warn if someone recently teleported to ticket/area
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Awesome addition - thank you |
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Summary
New features for staff tasks:
deputy,defaultandadmin("default" is required)Ticket types
The field
typehas been added to tickets. This is used to assign different types of tickets to the correct level and customize the display in/stafftasks:Staff tasks are now sorted by highest level first, and if the level is anything but
defaultit is shown as[level].Discord notifications
Buttons were added for quick actions on tickets. Might be expanded in the future with default action buttons depending on type (e.g. "ban" for profanity or "renew" for deputy expiry).
The original ticket message is also edited on updates to show notes and add/remove buttons depending on status
Teleport warning
When using
/ticket teleportor/area teleport, warn the player if someone else recently teleported there:Added since there are sometimes multiple staff deputies trying to review the same area, and because they can't see each other in vanish it sometimes cause confusion
Commands
/ticket escalateand/ticket delegateto change ticket levelPermissions
nabsuite.ticket.<level>(if using default levels it would benabsuite.ticket.deputy,nabsuite.ticket.defaultandnabsuite.ticket.admin)nabsuite.command.ticket.escalatenabsuite.command.ticket.delegate