9+ years scaling how organizations sell and deliver — from global automotive leaders to industrial digital transformations.
- Digital Transformation (Kerakoll): Led order-to-cash and Salesforce/SAP/EDI integrations, achieving ~40% fewer manual errors and ~25% faster handoffs on the global sales cycle.
- Operational Governance: Designed a corporate "Complaint-to-RCA" (Root Cause Analysis) workflow with 360° visibility, reducing triage time by ~30% through standardized ownership.
- Global Scale (Maserati): Directed the global go-live of connected-services programs across 20+ markets, shaping requirements with R&D, IT, and UX/UI.
- Financial Rigor: Maintained budget accuracy within ±5% as a Financial Controller for Warranty & Service.
- Field Execution: Coordinated international recall operations with a 95%+ on-time execution rate.
- Agile Leadership: Managed direct teams of 6 in lean SME environments, balancing technical sales with process creation.
I bridge technical depth with commercial strategy, constantly exploring the "builder" side of technology:
- AI-Assisted Workflows: Advanced use of Gemini, ChatGPT, and Microsoft Copilot (Premium) for research and agent creation, studying and using Cursor an Github.