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docs/unified/novacustom/recovery.md: add more recovery steps #1202

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philipanda merged 1 commit into from
Dec 19, 2025
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docs/unified/novacustom/recovery.md: add more recovery steps #1202

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12 changes: 10 additions & 2 deletions docs/unified/novacustom/recovery.md
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Expand Up @@ -532,8 +532,14 @@ firmware.
If the device is not booting, despite following these instructions, follow
the troubleshooting steps below:

#### Replace the ram modules

Try replacing the RAM modules and booting again.

#### CMOS Reset

Try performing a CMOS reset:

1. Disconnect the power supply

1. Disconnect the system battery and the CMOS battery
Expand All @@ -546,15 +552,17 @@ firmware.

#### Flash erase + CMOS reset

Try to boot the laptop with the flash erased once, and perform a CMOS reset:

1. Using flashrom, erase the entire flash chip:

```bash
sudo flashrom -p ch341a_spi --erase
```

1. Disconnect the system battery and the CMOS battery
1. Power on the laptop

1. Press the power button repeatedly to discharge any remaining charge
1. Disconnect the system battery and the CMOS battery

1. Leave the laptop disconnected from power for one minute

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