Skip to content

Logging Issues

marcmateo edited this page Jul 21, 2021 · 1 revision

Logging Issues

For crashes and similar issues, please attach the following information:

  • (On Windows) The log as produced by dxdiag (start -> run -> dxdiag -> save output)
  • The Stratos GUI log file, located at
    • %APPDATA%\BCN3D Stratos\<Stratos version>\BCN3D Stratos.log (Windows), or usually C:\Users\<your username>\AppData\Roaming\BCN3D Stratos\<Stratos version>\BCN3D_Stratos.log
    • $HOME/Library/Application Support/BCN3D Stratos/<Stratos version>/BCN3D Stratos.log (OSX)
    • $HOME/.local/share/BCN3D Stratos/<Stratos version>/BCN3D Stratos.log (Ubuntu/Linux)

If the BCN3D Stratos user interface still starts, you can also reach this directory from the application menu in Help -> Show settings folder

Clone this wiki locally