[Session] `SESSION_WAITING_ADS_TIME_EXPIRED` launch error

[injust]

What happened?

After waiting at queue position 1 for some time, I got a SESSION_WAITING_ADS_TIME_EXPIRED error.

Operating System

Windows

GeForce NOW Tier

Free

Logs (required)

[2025-12-28 08:27:20.804] [INFO] [opennow_lib::streaming] Session status: 1 (step: 1, queue: 2, eta: 30000ms, gpu: None, in_queue: true)
[2025-12-28 08:29:56.504] [INFO] [opennow_lib::streaming] Session status: 1 (step: 1, queue: 1, eta: 30000ms, gpu: None, in_queue: true)
[2025-12-28 08:30:26.746] [WARN] [tao::platform_impl::platform::event_loop::runner] NewEvents emitted without explicit RedrawEventsCleared
[2025-12-28 08:30:26.753] [WARN] [tao::platform_impl::platform::event_loop::runner] RedrawEventsCleared emitted without explicit MainEventsCleared
[2025-12-28 08:33:39.429] [ERROR] [opennow_lib::streaming] Poll failed: 500 Internal Server Error - {"session":{"sessionId":"41bece4e-21b7-2c2f-48bb-8b428495a098","sessionRequestData":{"appId":0,"internalTitle":null,"availableSupportedControllers":null,"preferredController":0,"networkTestSessionId":"00000000-0000-0000-0000-000000000000","parentSessionId":null,"clientIdentification":"","deviceHashId":"","clientVersion":"","sdkVersion":"","streamerVersion":"","clientPlatformName":"","clientRequestMonitorSettings":null,"useOps":false,"audioMode":0,"metaData":null,"sdrHdrMode":0,"clientDisplayHdrCapabilities":null,"surroundAudioInfo":0,"remoteControllersBitmap":0,"clientTimezoneOffset":0,"enhancedStreamMode":1,"appLaunchMode":1,"secureRTSPSupported":false,"partnerCustomData":"","accountLinked":false,"enablePersistingInGameSettings":false,"requestedAudioFormat":0,"userAge":0,"requestedStreamingFeatures":null,"transport":null},"finalSelectedScreenResolution":null,"monitorSettings":null,"userIdleWarningTimeoutInMs":0,"clientIp":"","seatSetupInfo":{"queuePosition":1,"seatSetupEta":0,"seatSetupStep":0},"sessionControlInfo":{"ip":"","port":443,"protocol":0,"appLevelProtocol":5,"resourcePath":"/v2/session/41bece4e-21b7-2c2f-48bb-8b428495a098","usage":10},"connectionInfo":[{"ip":null,"port":322,"protocol":1,"appLevelProtocol":6,"resourcePath":"rtsps://.:322","usage":14},{"ip":null,"port":48322,"protocol":1,"appLevelProtocol":6,"resourcePath":"rtsps://.:48322","usage":14}],"gpuType":"","sessionAdsRequired":false,"sessionAds":null,"status":1,"enhancedStreamMode":1,"errorCode":1,"finalizedStreamingFeatures":null},"requestStatus":{"statusCode":79,"statusDescription":"SESSION_WAITING_ADS_TIME_EXPIRED 4A8C3011","unifiedErrorCode":1250701329,"requestId":"a509556d-31e5-4192-a05c-778e59f94a6c","serverId":"NP-MON-02","countryCode":null},"otherUserSessions":[]}
[2025-12-28 08:33:39.445] [error] [frontend] Failed to launch game: Poll failed: 500 Internal Server Error - {"session":{"sessionId":"41bece4e-21b7-2c2f-48bb-8b428495a098","sessionRequestData":{"appId":0,"internalTitle":null,"availableSupportedControllers":null,"preferredController":0,"networkTestSessionId":"00000000-0000-0000-0000-000000000000","parentSessionId":null,"clientIdentification":"","deviceHashId":"","clientVersion":"","sdkVersion":"","streamerVersion":"","clientPlatformName":"","clientRequestMonitorSettings":null,"useOps":false,"audioMode":0,"metaData":null,"sdrHdrMode":0,"clientDisplayHdrCapabilities":null,"surroundAudioInfo":0,"remoteControllersBitmap":0,"clientTimezoneOffset":0,"enhancedStreamMode":1,"appLaunchMode":1,"secureRTSPSupported":false,"partnerCustomData":"","accountLinked":false,"enablePersistingInGameSettings":false,"requestedAudioFormat":0,"userAge":0,"requestedStreamingFeatures":null,"transport":null},"finalSelectedScreenResolution":null,"monitorSettings":null,"userIdleWarningTimeoutInMs":0,"clientIp":"","seatSetupInfo":{"queuePosition":1,"seatSetupEta":0,"seatSetupStep":0},"sessionControlInfo":{"ip":"","port":443,"protocol":0,"appLevelProtocol":5,"resourcePath":"/v2/session/41bece4e-21b7-2c2f-48bb-8b428495a098","usage":10},"connectionInfo":[{"ip":null,"port":322,"protocol":1,"appLevelProtocol":6,"resourcePath":"rtsps://.:322","usage":14},{"ip":null,"port":48322,"protocol":1,"appLevelProtocol":6,"resourcePath":"rtsps://.:48322","usage":14}],"gpuType":"","sessionAdsRequired":false,"sessionAds":null,"status":1,"enhancedStreamMode":1,"errorCode":1,"finalizedStreamingFeatures":null},"requestStatus":{"statusCode":79,"statusDescription":"SESSION_WAITING_ADS_TIME_EXPIRED 4A8C3011","unifiedErrorCode":1250701329,"requestId":"a509556d-31e5-4192-a05c-778e59f94a6c","serverId":"NP-MON-02","countryCode":null},"otherUserSessions":[]}
[2025-12-28 08:33:39.445] [ERROR] [frontend] Failed to launch game: Poll failed: 500 Internal Server Error - {"session":{"sessionId":"41bece4e-21b7-2c2f-48bb-8b428495a098","sessionRequestData":{"appId":0,"internalTitle":null,"availableSupportedControllers":null,"preferredController":0,"networkTestSessionId":"00000000-0000-0000-0000-000000000000","parentSessionId":null,"clientIdentification":"","deviceHashId":"","clientVersion":"","sdkVersion":"","streamerVersion":"","clientPlatformName":"","clientRequestMonitorSettings":null,"useOps":false,"audioMode":0,"metaData":null,"sdrHdrMode":0,"clientDisplayHdrCapabilities":null,"surroundAudioInfo":0,"remoteControllersBitmap":0,"clientTimezoneOffset":0,"enhancedStreamMode":1,"appLaunchMode":1,"secureRTSPSupported":false,"partnerCustomData":"","accountLinked":false,"enablePersistingInGameSettings":false,"requestedAudioFormat":0,"userAge":0,"requestedStreamingFeatures":null,"transport":null},"finalSelectedScreenResolution":null,"monitorSettings":null,"userIdleWarningTimeoutInMs":0,"clientIp":"","seatSetupInfo":{"queuePosition":1,"seatSetupEta":0,"seatSetupStep":0},"sessionControlInfo":{"ip":"","port":443,"protocol":0,"appLevelProtocol":5,"resourcePath":"/v2/session/41bece4e-21b7-2c2f-48bb-8b428495a098","usage":10},"connectionInfo":[{"ip":null,"port":322,"protocol":1,"appLevelProtocol":6,"resourcePath":"rtsps://.:322","usage":14},{"ip":null,"port":48322,"protocol":1,"appLevelProtocol":6,"resourcePath":"rtsps://.:48322","usage":14}],"gpuType":"","sessionAdsRequired":false,"sessionAds":null,"status":1,"enhancedStreamMode":1,"errorCode":1,"finalizedStreamingFeatures":null},"requestStatus":{"statusCode":79,"statusDescription":"SESSION_WAITING_ADS_TIME_EXPIRED 4A8C3011","unifiedErrorCode":1250701329,"requestId":"a509556d-31e5-4192-a05c-778e59f94a6c","serverId":"NP-MON-02","countryCode":null},"otherUserSessions":[]}

Screenshots (optional)

No response

[injust]

This still happens on v0.1.1, probably 80% of the time.

Logs:

[2025-12-29 02:08:29.343] [INFO] [opennow_lib::streaming] Session created: 91fccc74-3cb0-7671-650b-e0e3a67c7809
[2025-12-29 02:08:29.343] [DEBUG] [opennow_lib::streaming] No ICE servers in session API response
[2025-12-29 02:08:29.343] [DEBUG] [opennow_lib::streaming] No media connection info found, available entries:
[2025-12-29 02:08:29.343] [DEBUG] [opennow_lib::streaming]   - ip=None, port=322, usage=14, protocol=1
[2025-12-29 02:08:29.343] [DEBUG] [opennow_lib::streaming]   - ip=None, port=48322, usage=14, protocol=1
[2025-12-29 02:08:29.346] [INFO] [opennow_lib::streaming] Starting streaming flow for session: 91fccc74-3cb0-7671-650b-e0e3a67c7809
[2025-12-29 02:08:29.347] [DEBUG] [opennow_lib::streaming] Starting session polling for 91fccc74-3cb0-7671-650b-e0e3a67c7809
[2025-12-29 02:08:29.347] [DEBUG] [opennow_lib::streaming] Polling URL: https://np-mon-02.cloudmatchbeta.nvidiagrid.net/v2/session/91fccc74-3cb0-7671-650b-e0e3a67c7809
[2025-12-29 02:08:29.347] [DEBUG] [reqwest::connect] starting new connection: https://np-mon-02.cloudmatchbeta.nvidiagrid.net/
[2025-12-29 02:08:29.550] [DEBUG] [opennow_lib::streaming] Raw session poll response: {"session":{"sessionId":"91fccc74-3cb0-7671-650b-e0e3a67c7809","sessionRequestData":{"appId":100013311,"internalTitle":null,"availableSupportedControllers":null,"preferredController":0,"networkTestSessionId":"00000000-0000-0000-0000-000000000000","parentSessionId":null,"clientIdentification":"GFN-PC","deviceHashId":"34345c9b-a7d3-43a5-a15c-6262f9f725d5","clientVersion":"30.0","sdkVersion":"1.0","streamerVersion":"1","clientPlatformName":"windows","clientRequestMonitorSettings":[{"monitorId":0,"positionX":0,"positionY":0,"widthInPixels":2560,"heightInPixels":1080,"dpi":100,"framesPerSecond":60,"sdrHdrMode":0,"displayData":null,"hdr10PlusGamingData":null}],"useOps":false,"audioMode":0,"metaData":[{"key":"SubSessionId","value":"1f675d11-293c-4221-95c9-440c802dfe3b"},{"key":"wssignaling","value":"1"},{"key":"GSStreamerType","value":"WebRTC"},{"key":"networkType","value":"Unknown"},{"key":"ClientImeSupport","value":"0"},{"key":"clientPhysicalResolution","value":"{\"horizontalPixels\":2560,\"verticalPixels\":1080}"},{"key":"surroundAudioInfo","value":"2"}],"sdrHdrMode":0,"clientDisplayHdrCapabilities":null,"surroundAudioInfo":0,"remoteControllersBitmap":0,"clientTimezoneOffset":-18000000,"enhancedStreamMode":1,"appLaunchMode":1,"secureRTSPSupported":false,"partnerCustomData":"","accountLinked":false,"enablePersistingInGameSettings":false,"requestedAudioFormat":0,"userAge":0,"requestedStreamingFeatures":null,"transport":null},"finalSelectedScreenResolution":null,"monitorSettings":null,"userIdleWarningTimeoutInMs":0,"clientIp":"142.116.200.xxx","seatSetupInfo":{"queuePosition":19,"seatSetupEta":30000,"seatSetupStep":1},"sessionControlInfo":{"ip":"np-mon-02.cloudmatchbeta.nvidiagrid.net","port":443,"protocol":0,"appLevelProtocol":5,"resourcePath":"/v2/session/91fccc74-3cb0-7671-650b-e0e3a67c7809","usage":10},"connectionInfo":[{"ip":null,"port":322,"protocol":1,"appLevelProtocol":6,"resourcePath":"rtsps://.cloudmatchbeta.nvidiagrid.net:322","usage":14},{"ip":null,"port":48322,...
[2025-12-29 02:08:29.550] [DEBUG] [opennow_lib::streaming] Session response keys: ["clientIp", "connectionInfo", "enhancedStreamMode", "errorCode", "finalSelectedScreenResolution", "finalizedStreamingFeatures", "gpuType", "monitorSettings", "seatSetupInfo", "sessionAds", "sessionAdsRequired", "sessionControlInfo", "sessionId", "sessionRequestData", "status", "userIdleWarningTimeoutInMs"]
[2025-12-29 02:08:29.550] [INFO] [opennow_lib::streaming] Session: step=1, queue=19
[2025-12-29 02:09:00.749] [INFO] [opennow_lib::streaming] Session: step=1, queue=18
[2025-12-29 02:09:14.953] [INFO] [opennow_lib::streaming] Session: step=1, queue=16
[2025-12-29 02:09:19.354] [INFO] [opennow_lib::streaming] Session: step=1, queue=15
[2025-12-29 02:09:30.126] [INFO] [opennow_lib::streaming] Session: step=1, queue=13
[2025-12-29 02:09:43.182] [INFO] [opennow_lib::streaming] Session: step=1, queue=12
[2025-12-29 02:10:18.999] [INFO] [opennow_lib::streaming] Session: step=1, queue=11
[2025-12-29 02:10:23.115] [INFO] [opennow_lib::streaming] Session: step=1, queue=10
[2025-12-29 02:10:29.262] [INFO] [opennow_lib::streaming] Session: step=1, queue=9
[2025-12-29 02:10:41.584] [INFO] [opennow_lib::streaming] Session: step=1, queue=10
[2025-12-29 02:11:39.443] [INFO] [opennow_lib::streaming] Session: step=1, queue=9
[2025-12-29 02:11:47.754] [INFO] [opennow_lib::streaming] Session: step=1, queue=8
[2025-12-29 02:12:00.136] [INFO] [opennow_lib::streaming] Session: step=1, queue=7
[2025-12-29 02:12:39.808] [INFO] [opennow_lib::streaming] Session: step=1, queue=6
[2025-12-29 02:12:43.915] [INFO] [opennow_lib::streaming] Session: step=1, queue=5
[2025-12-29 02:12:58.285] [INFO] [opennow_lib::streaming] Session: step=1, queue=6
[2025-12-29 02:13:18.920] [INFO] [opennow_lib::streaming] Session: step=1, queue=5
[2025-12-29 02:14:28.953] [INFO] [opennow_lib::streaming] Session: step=1, queue=4
[2025-12-29 02:15:04.001] [INFO] [opennow_lib::streaming] Session: step=1, queue=3
[2025-12-29 02:16:30.593] [INFO] [opennow_lib::streaming] Session: step=1, queue=2
[2025-12-29 02:18:32.306] [ERROR] [opennow_lib::streaming] Poll failed: 500 Internal Server Error - {"session":{"sessionId":"91fccc74-3cb0-7671-650b-e0e3a67c7809","sessionRequestData":{"appId":0,"internalTitle":null,"availableSupportedControllers":null,"preferredController":0,"networkTestSessionId":"00000000-0000-0000-0000-000000000000","parentSessionId":null,"clientIdentification":"","deviceHashId":"","clientVersion":"","sdkVersion":"","streamerVersion":"","clientPlatformName":"","clientRequestMonitorSettings":null,"useOps":false,"audioMode":0,"metaData":null,"sdrHdrMode":0,"clientDisplayHdrCapabilities":null,"surroundAudioInfo":0,"remoteControllersBitmap":0,"clientTimezoneOffset":0,"enhancedStreamMode":1,"appLaunchMode":1,"secureRTSPSupported":false,"partnerCustomData":"","accountLinked":false,"enablePersistingInGameSettings":false,"requestedAudioFormat":0,"userAge":0,"requestedStreamingFeatures":null,"transport":null},"finalSelectedScreenResolution":null,"monitorSettings":null,"userIdleWarningTimeoutInMs":0,"clientIp":"","seatSetupInfo":{"queuePosition":1,"seatSetupEta":0,"seatSetupStep":0},"sessionControlInfo":{"ip":"","port":443,"protocol":0,"appLevelProtocol":5,"resourcePath":"/v2/session/91fccc74-3cb0-7671-650b-e0e3a67c7809","usage":10},"connectionInfo":[{"ip":null,"port":322,"protocol":1,"appLevelProtocol":6,"resourcePath":"rtsps://.:322","usage":14},{"ip":null,"port":48322,"protocol":1,"appLevelProtocol":6,"resourcePath":"rtsps://.:48322","usage":14}],"gpuType":"","sessionAdsRequired":false,"sessionAds":null,"status":1,"enhancedStreamMode":1,"errorCode":1,"finalizedStreamingFeatures":null},"requestStatus":{"statusCode":79,"statusDescription":"SESSION_WAITING_ADS_TIME_EXPIRED 4A8C3011","unifiedErrorCode":1250701329,"requestId":"85fc6845-737f-40d8-a578-6df07f2f90e6","serverId":"NP-MON-02","countryCode":null},"otherUserSessions":[]}

[zortos293]

it should have been fixed now

[injust]

Doesn't seem so, still happens on 0.2.1 😦

[2026-01-04T22:33:23Z ERROR opennow_streamer::app] Session poll failed: Poll failed: 500 Internal Server Error - {"session":{"sessionId":"db2ce461-4aba-e709-9a0e-99dd36fc4c96","sessionRequestData":{"appId":0,"internalTitle":null,"availableSupportedControllers":null,"preferredController":0,"networkTestSessionId":"00000000-0000-0000-0000-000000000000","parentSessionId":null,"clientIdentification":"","deviceHashId":"","clientVersion":"","sdkVersion":"","streamerVersion":"","clientPlatformName":"","clientRequestMonitorSettings":null,"useOps":false,"audioMode":0,"metaData":null,"sdrHdrMode":0,"clientDisplayHdrCapabilities":null,"surroundAudioInfo":0,"remoteControllersBitmap":0,"clientTimezoneOffset":0,"enhancedStreamMode":1,"appLaunchMode":1,"secureRTSPSupported":false,"partnerCustomData":"","accountLinked":false,"enablePersistingInGameSettings":false,"requestedAudioFormat":0,"userAge":0,"requestedStreamingFeatures":null,"transport":null},"finalSelectedScreenResolution":null,"monitorSettings":null,"userIdleWarningTimeoutInMs":0,"clientIp":"","seatSetupInfo":{"queuePosition":1,"seatSetupEta":0,"seatSetupStep":0},"sessionControlInfo":{"ip":"","port":443,"protocol":0,"appLevelProtocol":5,"resourcePath":"/v2/session/db2ce461-4aba-e709-9a0e-99dd36fc4c96","usage":10},"connectionInfo":[{"ip":null,"port":322,"protocol":1,"appLevelProtocol":6,"resourcePath":"rtsps://.:322","usage":14},{"ip":null,"port":48322,"protocol":1,"appLevelProtocol":6,"resourcePath":"rtsps://.:48322","usage":14}],"gpuType":"","sessionAdsRequired":false,"sessionAds":null,"status":1,"enhancedStreamMode":1,"errorCode":1,"finalizedStreamingFeatures":null},"requestStatus":{"statusCode":79,"statusDescription":"SESSION_WAITING_ADS_TIME_EXPIRED 4A8C3011","unifiedErrorCode":1250701329,"requestId":"4d4b7caf-6d24-43e2-8ed8-2a56f96687cc","serverId":"NP-MON-02","countryCode":null},"otherUserSessions":[]}