WordPress hosted on non-standard port (https and !443)

[smolfeet]

Description

84 - [Jan-04 22:25 API] Dispatching action: AuthenticationAction-AUTHENTICATE_ERROR
85 - [Jan-04 22:25 API] RemoteConfigStore: fetch remote-field-config
86 - [Jan-04 22:25 API] FeatureFlagsStore: fetch feature-flags
87 - [Jan-04 22:25 API] onSiteChanged has error: GENERIC_ERROR - SiteError(type=GENERIC_ERROR, message=An active access token must be used to query information about the current user., selfHostedErrorType=NOT_SET)
88 - [Jan-04 22:25 UTILS] Remote field config values synced
89 - [Jan-04 22:25 UTILS] Feature flag values synced
90 - [Jan-04 22:25 API] Dispatching action: SiteAction-REMOVE_SITE
91 - [Jan-04 22:25 EDITOR] GutenbergKitWarmupHelper: Warmup state cleared
92 - [Jan-04 22:25 NUX] Google API client connected
93 - [Jan-04 22:25 NUX] SmartLock: Unsuccessful credential request.
94 - [Jan-04 22:26 API] Dispatching action: SiteAction-FETCH_CONNECT_SITE_INFO
95 - [Jan-04 22:26 API] Volley error on https://public-api.wordpress.com/rest/v1.1/connect/site-info/?url=https%3A%2F%2Fmy.special.host.port%3A8443&locale=en_US Status Code: 400 - exception: null
96 - [Jan-04 22:26 API] StackTrace: com.android.volley.ClientError
at com.android.volley.toolbox.NetworkUtility.shouldRetryException(NetworkUtility.java:193)
at com.android.volley.toolbox.BasicNetwork.performRequest(BasicNetwork.java:145)
at com.android.volley.NetworkDispatcher.processRequest(NetworkDispatcher.java:132)
at com.android.volley.NetworkDispatcher.processRequest(NetworkDispatcher.java:111)
at com.android.volley.NetworkDispatcher.run(NetworkDispatcher.java:90)

Step-by-step reproduction instructions

1. Install Wordpress on Android
2. existing site address
3. https://my.special.host.port:8443
4. "Check that the sire URL entered is valid" in red

Copy and paste from Site address field from the app into Chrome, and https://my.special.host.port:8443 loads

Screenshots, screen recording, code snippet

No response

Environment info

WordPress - 26.4 - Version code: 1482
Android device name: Google Pixel 9 Pro XL

Server: Wordpress 6.9

Please confirm that you have searched existing issues in the repo.

• Yes

[dangermattic]

Thanks for reporting! 👍

[smolfeet]

I changed the port to 443 and the android client connected. I don't want it public so I stuck the site behind a VPN. I can connect to https://my.special.host from a browser however the android app still reports: Check that the site URL entered is valid. I'm guessing it's because https://public-api.wordpress.com/rest/v1.1/connect/site-info/ cannot reach https://my.special.host from the world.

77 - [Jan-06 22:12 API] Dispatching action: AuthenticationAction-AUTHENTICATE_ERROR
78 - [Jan-06 22:12 API] RemoteConfigStore: fetch remote-field-config
79 - [Jan-06 22:12 API] FeatureFlagsStore: fetch feature-flags
80 - [Jan-06 22:12 UTILS] SnackbarSequencer > after delay
81 - [Jan-06 22:12 UTILS] SnackbarSequencer > item removed from the queue
82 - [Jan-06 22:12 UTILS] SnackbarSequencer > finishing start()
83 - [Jan-06 22:12 UTILS] Feature flag values synced
84 - [Jan-06 22:12 UTILS] Remote field config values synced
85 - [Jan-06 22:12 API] Dispatching action: SiteAction-REMOVE_SITE
86 - [Jan-06 22:12 EDITOR] GutenbergKitWarmupHelper: Warmup state cleared
87 - [Jan-06 22:12 NUX] Google API client connected
88 - [Jan-06 22:12 NUX] SmartLock: Unsuccessful credential request.
89 - [Jan-06 22:12 API] Dispatching action: SiteAction-FETCH_CONNECT_SITE_INFO
90 - [Jan-06 22:12 API] Volley error on https://public-api.wordpress.com/rest/v1.1/connect/site-info/?url=https%3A%2F%2Fmy.special.host&locale=en_US Status Code: 400 - exception: null
91 - [Jan-06 22:12 API] StackTrace: com.android.volley.ClientError
at com.android.volley.toolbox.NetworkUtility.shouldRetryException(NetworkUtility.java:193)
at com.android.volley.toolbox.BasicNetwork.performRequest(BasicNetwork.java:145)
at com.android.volley.NetworkDispatcher.processRequest(NetworkDispatcher.java:132)
at com.android.volley.NetworkDispatcher.processRequest(NetworkDispatcher.java:111)
at com.android.volley.NetworkDispatcher.run(NetworkDispatcher.java:90)

[jkmassel]

@smolfeet – I'm going to close this issue as it's a duplicate of #22402. Both issues have the same fix, which we're actively working toward. Sorry for the hassle – we'll update that ticket as soon as we ship the update that addresses it.

PS – thanks for the detailed report, I really appreciate it!