Implement File Management System #31
Description
Description
Create secure file management system for ticket attachments and documentation.
Acceptance Criteria
File Upload System:
- Implement secure file uploads for tickets
- Add file validation (type, size limits)
- Create file storage organization
- Add file download and viewing
File Management Interface:
- File upload components with drag-and-drop
- File listing with previews
- File deletion with confirmation
- File categorization system
Technical Details
Security Features:
- File type validation
- Size limit enforcement
- Secure file storage
- Access control for file downloads
Storage Organization:
- Organized by ticket/customer
- File versioning support
- Automatic cleanup of old files
Testing Requirements
- File upload tests
- Security validation tests
- Download access tests
- Storage organization tests
Definition of Done
- File uploads working securely
- File management interface complete
- Security measures implemented
- Storage properly organized