diff --git a/package-lock.json b/package-lock.json
index 5d0ccb3..790e155 100644
--- a/package-lock.json
+++ b/package-lock.json
@@ -1320,40 +1320,89 @@
       "integrity": "sha512-rLu3wcBWH4P5q1CGoSSH/i9hrXs7SlbRLkoq9IGuoPYNGQvDJ3pt/wmOM+XgYjIDRMVIdkUWt0RsfzF50JfnCw=="
     },
     "@gooddata/gooddata-js": {
-      "version": "11.19.1",
-      "resolved": "https://registry.npmjs.org/@gooddata/gooddata-js/-/gooddata-js-11.19.1.tgz",
-      "integrity": "sha512-on99qRdFtCs6QmnYFvlh8pBIR7HeaLVO9EwB7bLctXp5iT7O7aVmVTk//eZL/2fCx/b6bvTwjGZoh0IKvpeuXg==",
+      "version": "13.2.0",
+      "resolved": "https://registry.npmjs.org/@gooddata/gooddata-js/-/gooddata-js-13.2.0.tgz",
+      "integrity": "sha512-+EN2Gb9/5lptexllGt/0Mpq/jF4I4Hn4VwfQtWQopXve8b7s4OvUzyjC82Hy1U2a3oOwlH0KqnUFSJCoyVAzWQ==",
       "dev": true,
       "requires": {
-        "@gooddata/typings": "^2.18.0",
-        "es6-promise": "^3.0.2",
-        "fetch-cookie": "^0.7.0",
+        "@gooddata/typings": "^2.27.0",
+        "fetch-cookie": "^0.11.0",
         "invariant": "^2.2.2",
-        "isomorphic-fetch": "^2.2.1",
+        "isomorphic-fetch": "^3.0.0",
         "json-stable-stringify": "^1.0.1",
-        "lodash": "^4.7.11",
+        "lodash": "^4.17.20",
         "md5": "^2.2.1",
-        "node-fetch": "^1.7.3",
+        "node-fetch": "^2.6.1",
         "qs": "^6.5.1",
-        "rxjs": "^5.5.6",
-        "uuid": "^3.2.1"
+        "rxjs": "^6.3.1",
+        "uuid": "^8.3.1"
       },
       "dependencies": {
-        "rxjs": {
-          "version": "5.5.12",
-          "resolved": "https://registry.npmjs.org/rxjs/-/rxjs-5.5.12.tgz",
-          "integrity": "sha512-xx2itnL5sBbqeeiVgNPVuQQ1nC8Jp2WfNJhXWHmElW9YmrpS9UVnNzhP3EH3HFqexO5Tlp8GhYY+WEcqcVMvGw==",
+        "isomorphic-fetch": {
+          "version": "3.0.0",
+          "resolved": "https://registry.npmjs.org/isomorphic-fetch/-/isomorphic-fetch-3.0.0.tgz",
+          "integrity": "sha512-qvUtwJ3j6qwsF3jLxkZ72qCgjMysPzDfeV240JHiGZsANBYd+EEuu35v7dfrJ9Up0Ak07D7GGSkGhCHTqg/5wA==",
+          "dev": true,
+          "requires": {
+            "node-fetch": "^2.6.1",
+            "whatwg-fetch": "^3.4.1"
+          }
+        },
+        "lodash": {
+          "version": "4.17.21",
+          "resolved": "https://registry.npmjs.org/lodash/-/lodash-4.17.21.tgz",
+          "integrity": "sha512-v2kDEe57lecTulaDIuNTPy3Ry4gLGJ6Z1O3vE1krgXZNrsQ+LFTGHVxVjcXPs17LhbZVGedAJv8XZ1tvj5FvSg==",
+          "dev": true
+        },
+        "node-fetch": {
+          "version": "2.6.9",
+          "resolved": "https://registry.npmjs.org/node-fetch/-/node-fetch-2.6.9.tgz",
+          "integrity": "sha512-DJm/CJkZkRjKKj4Zi4BsKVZh3ValV5IR5s7LVZnW+6YMh0W1BfNA8XSs6DLMGYlId5F3KnA70uu2qepcR08Qqg==",
+          "dev": true,
+          "requires": {
+            "whatwg-url": "^5.0.0"
+          }
+        },
+        "tr46": {
+          "version": "0.0.3",
+          "resolved": "https://registry.npmjs.org/tr46/-/tr46-0.0.3.tgz",
+          "integrity": "sha512-N3WMsuqV66lT30CrXNbEjx4GEwlow3v6rr4mCcv6prnfwhS01rkgyFdjPNBYd9br7LpXV1+Emh01fHnq2Gdgrw==",
+          "dev": true
+        },
+        "uuid": {
+          "version": "8.3.2",
+          "resolved": "https://registry.npmjs.org/uuid/-/uuid-8.3.2.tgz",
+          "integrity": "sha512-+NYs2QeMWy+GWFOEm9xnn6HCDp0l7QBD7ml8zLUmJ+93Q5NF0NocErnwkTkXVFNiX3/fpC6afS8Dhb/gz7R7eg==",
+          "dev": true
+        },
+        "webidl-conversions": {
+          "version": "3.0.1",
+          "resolved": "https://registry.npmjs.org/webidl-conversions/-/webidl-conversions-3.0.1.tgz",
+          "integrity": "sha512-2JAn3z8AR6rjK8Sm8orRC0h/bcl/DqL7tRPdGZ4I1CjdF+EaMLmYxBHyXuKL849eucPFhvBoxMsflfOb8kxaeQ==",
+          "dev": true
+        },
+        "whatwg-fetch": {
+          "version": "3.6.2",
+          "resolved": "https://registry.npmjs.org/whatwg-fetch/-/whatwg-fetch-3.6.2.tgz",
+          "integrity": "sha512-bJlen0FcuU/0EMLrdbJ7zOnW6ITZLrZMIarMUVmdKtsGvZna8vxKYaexICWPfZ8qwf9fzNq+UEIZrnSaApt6RA==",
+          "dev": true
+        },
+        "whatwg-url": {
+          "version": "5.0.0",
+          "resolved": "https://registry.npmjs.org/whatwg-url/-/whatwg-url-5.0.0.tgz",
+          "integrity": "sha512-saE57nupxk6v3HY35+jzBwYa0rKSy0XR8JSxZPwgLr7ys0IBzhGviA1/TUGJLmSVqs8pb9AnvICXEuOHLprYTw==",
           "dev": true,
           "requires": {
-            "symbol-observable": "1.0.1"
+            "tr46": "~0.0.3",
+            "webidl-conversions": "^3.0.0"
           }
         }
       }
     },
     "@gooddata/typings": {
-      "version": "2.26.1",
-      "resolved": "https://registry.npmjs.org/@gooddata/typings/-/typings-2.26.1.tgz",
-      "integrity": "sha512-n51hW5iSFgjDI56DB9Pz+l7H2NozJPZ876je1Htjf1nXINlzx13VNwfDG0s8M8lSrFV4ES3YamkmXG3z/ymXbg==",
+      "version": "2.29.0",
+      "resolved": "https://registry.npmjs.org/@gooddata/typings/-/typings-2.29.0.tgz",
+      "integrity": "sha512-kGcrgPjpj+56Ygym8+Vg2iglSxim7njEx2cwGE18KO5kd+LZGUJyuPkfXb/wNyJ2VOBCRBnCKRaB49FZLbPYEA==",
       "dev": true,
       "requires": {
         "lodash": "^4.17.11"
@@ -1781,9 +1830,9 @@
       "integrity": "sha512-iv6fSeJvSOF1kkkQgW3prcRKc75xz2U9Z1biNxor7U0RQQtr66qXC6IxxhQtdSda/ZtVYGeKhYIsHXlowLQZbQ=="
     },
     "@material-ui/core": {
-      "version": "3.9.3",
-      "resolved": "https://registry.npmjs.org/@material-ui/core/-/core-3.9.3.tgz",
-      "integrity": "sha512-REIj62+zEvTgI/C//YL4fZxrCVIySygmpZglsu/Nl5jPqy3CDjZv1F9ubBYorHqmRgeVPh64EghMMWqk4egmfg==",
+      "version": "3.9.4",
+      "resolved": "https://registry.npmjs.org/@material-ui/core/-/core-3.9.4.tgz",
+      "integrity": "sha512-r8QFLSexcYZbnqy/Hn4v8xzmAJV41yaodUVjmbGLi1iGDLG3+W941hEtEiBmxTRRqv2BdK3r4ijILcqKmDv/Sw==",
       "dev": true,
       "requires": {
         "@babel/runtime": "^7.2.0",
@@ -1870,12 +1919,6 @@
           "resolved": "https://registry.npmjs.org/regenerator-runtime/-/regenerator-runtime-0.12.1.tgz",
           "integrity": "sha512-odxIc1/vDlo4iZcfXqRYFj0vpXFNoGdKMAUieAlFYO6m/nl5e9KR/beGf41z4a1FI+aQgtjhuaSlDxQ0hmkrHg==",
           "dev": true
-        },
-        "symbol-observable": {
-          "version": "1.2.0",
-          "resolved": "https://registry.npmjs.org/symbol-observable/-/symbol-observable-1.2.0.tgz",
-          "integrity": "sha512-e900nM8RRtGhlV36KGEU9k65K3mPb1WV70OdjfxlG2EAuM1noi/E/BaW/uMhL7bPEssK8QV57vN3esixjUvcXQ==",
-          "dev": true
         }
       }
     },
@@ -2133,9 +2176,9 @@
       }
     },
     "@twilio/flex-insights-identity-client-js": {
-      "version": "2.0.5",
-      "resolved": "https://registry.npmjs.org/@twilio/flex-insights-identity-client-js/-/flex-insights-identity-client-js-2.0.5.tgz",
-      "integrity": "sha512-ODDEK7Rj0t73riyVJKPAda9c00uY8bLdx0Ns8yXXXy9vWL0Jq5CXSxQISQBKlPke0GkrWpiwyFCMimsPfPEOPg==",
+      "version": "2.0.6",
+      "resolved": "https://registry.npmjs.org/@twilio/flex-insights-identity-client-js/-/flex-insights-identity-client-js-2.0.6.tgz",
+      "integrity": "sha512-bnLrYie1L98H7Tdj7KIlMVkIxDi6gT0riekOVQTjMsIetrnGhUHz+6ZbCJ0FDAibqzdgISL7PYxk8cV6fjjzsQ==",
       "dev": true
     },
     "@twilio/flex-insights-player": {
@@ -2144,30 +2187,72 @@
       "integrity": "sha512-P+tNK/Wa9/K3ermhbNyvPE/plOgy9WrQACeT7VzHHIyBgF7KYqxHr3NN9Imudh37XLaOIqUA389RKllN6PnEHw==",
       "dev": true
     },
+    "@twilio/flex-sdk": {
+      "version": "0.13.0",
+      "resolved": "https://registry.npmjs.org/@twilio/flex-sdk/-/flex-sdk-0.13.0.tgz",
+      "integrity": "sha512-unvD9koy02JHefxYYDFcFCzCXCbIjs1q33zbflndw4/E4ny3pLAQtkg/GEWzyatfmrQb9nMF4tHcD5ZSy0itpw==",
+      "dev": true,
+      "requires": {
+        "core-js": "^3.9.1",
+        "inversify": "^5.0.1",
+        "lodash": "^4.17.21",
+        "loglevel": "^1.7.0",
+        "reflect-metadata": "^0.1.13",
+        "twilsock": "^0.8.3"
+      },
+      "dependencies": {
+        "core-js": {
+          "version": "3.30.1",
+          "resolved": "https://registry.npmjs.org/core-js/-/core-js-3.30.1.tgz",
+          "integrity": "sha512-ZNS5nbiSwDTq4hFosEDqm65izl2CWmLz0hARJMyNQBgkUZMIF51cQiMvIQKA6hvuaeWxQDP3hEedM1JZIgTldQ==",
+          "dev": true
+        },
+        "lodash": {
+          "version": "4.17.21",
+          "resolved": "https://registry.npmjs.org/lodash/-/lodash-4.17.21.tgz",
+          "integrity": "sha512-v2kDEe57lecTulaDIuNTPy3Ry4gLGJ6Z1O3vE1krgXZNrsQ+LFTGHVxVjcXPs17LhbZVGedAJv8XZ1tvj5FvSg==",
+          "dev": true
+        },
+        "loglevel": {
+          "version": "1.8.1",
+          "resolved": "https://registry.npmjs.org/loglevel/-/loglevel-1.8.1.tgz",
+          "integrity": "sha512-tCRIJM51SHjAayKwC+QAg8hT8vg6z7GSgLJKGvzuPb1Wc+hLzqtuVLxp6/HzSPOozuK+8ErAhy7U/sVzw8Dgfg==",
+          "dev": true
+        }
+      }
+    },
     "@twilio/flex-ui": {
-      "version": "1.20.1",
-      "resolved": "https://registry.npmjs.org/@twilio/flex-ui/-/flex-ui-1.20.1.tgz",
-      "integrity": "sha512-4yBfzcLLTPH0oi6fHQ2+7B1d1ji022mZb8nZBtCvy6QBOuGzOVML6ND98JFC7Pc0cO00tZiIPDYHmbIydoV5qQ==",
+      "version": "1.34.0",
+      "resolved": "https://registry.npmjs.org/@twilio/flex-ui/-/flex-ui-1.34.0.tgz",
+      "integrity": "sha512-sWpj6MgBtn2T1Vh2a3+Bgitimzqe/5t+Vk2KcS8tYxIGhUufLCJOGlHhDt3OfDECbFmrQnppS+aLIFwnytTsDg==",
       "dev": true,
       "requires": {
-        "@gooddata/gooddata-js": "11.19.1",
-        "@material-ui/core": "3.9.3",
+        "@gooddata/gooddata-js": "13.2.0",
+        "@material-ui/core": "3.9.4",
         "@material-ui/lab": "3.0.0-alpha.30",
-        "@twilio/flex-insights-identity-client-js": "2.0.5",
+        "@twilio/flex-insights-identity-client-js": "2.0.6",
         "@twilio/flex-insights-player": "2.3.1",
-        "@twilio/flex-ui-core": "0.43.3",
+        "@twilio/flex-sdk": "^0.13.0",
+        "@twilio/flex-ui-core": "0.60.1",
+        "@twilio/player": "^1.1.0",
+        "@types/deep-diff": "^1.0.0",
+        "@types/react-select": "2.0.19",
         "async-sema": "^3.0.0",
-        "axios": "^0.19.0",
+        "axios": "^0.21.1",
         "core-js": "^3.0.1",
+        "deep-diff": "^1.0.2",
         "emotion": "9.2.6",
         "emotion-theming": "9.2.6",
         "eventemitter3": "4.0.0",
         "history": "4.7.2",
         "hoist-non-react-statics": "3.3.1",
+        "jwt-decode": "^3.1.2",
         "lodash.debounce": "4.0.8",
         "lodash.isequal": "4.5.0",
         "lodash.merge": "4.6.2",
-        "loglevel": "1.6.1",
+        "lodash.snakecase": "4.1.1",
+        "lodash.throttle": "4.1.1",
+        "loglevel": "1.6.7",
         "query-string": "6.2.0",
         "react": "^16.5.2",
         "react-dom": "^16.5.2",
@@ -2178,22 +2263,32 @@
         "react-router": "4.3.1",
         "react-router-dom": "4.3.1",
         "react-router-redux": "5.0.0-alpha.9",
+        "react-select": "2.4.3",
         "redux": "3.7.2",
         "redux-logger": "3.0.6",
         "redux-promise-middleware": "4.2.1",
         "reselect": "4.0.0",
         "semver": "~5.7.0",
-        "twilio-chat": "~3.2",
-        "twilio-client": "1.11.0",
-        "twilio-sync": "^0.11.0",
-        "twilio-taskrouter": "^0.5.1",
+        "twilio-chat": "~3.4.0",
+        "twilio-client": "1.15.0",
+        "twilio-sync": "^0.12.3",
+        "twilio-taskrouter": "^0.5.9",
         "uuid": "^3.3.2"
       },
       "dependencies": {
+        "axios": {
+          "version": "0.21.4",
+          "resolved": "https://registry.npmjs.org/axios/-/axios-0.21.4.tgz",
+          "integrity": "sha512-ut5vewkiu8jjGBdqpM44XxjuCjq9LAKeHVmoVfHVzy8eHgxxq8SbAVQNovDA8mVi05kP0Ea/n/UzcSHcTJQfNg==",
+          "dev": true,
+          "requires": {
+            "follow-redirects": "^1.14.0"
+          }
+        },
         "core-js": {
-          "version": "3.6.5",
-          "resolved": "https://registry.npmjs.org/core-js/-/core-js-3.6.5.tgz",
-          "integrity": "sha512-vZVEEwZoIsI+vPEuoF9Iqf5H7/M3eeQqWlQnYa8FSKKePuYTf5MWnxb5SDAzCa60b3JBRS5g9b+Dq7b1y/RCrA==",
+          "version": "3.30.1",
+          "resolved": "https://registry.npmjs.org/core-js/-/core-js-3.30.1.tgz",
+          "integrity": "sha512-ZNS5nbiSwDTq4hFosEDqm65izl2CWmLz0hARJMyNQBgkUZMIF51cQiMvIQKA6hvuaeWxQDP3hEedM1JZIgTldQ==",
           "dev": true
         },
         "eventemitter3": {
@@ -2202,10 +2297,16 @@
           "integrity": "sha512-qerSRB0p+UDEssxTtm6EDKcE7W4OaoisfIMl4CngyEhjpYglocpNg6UEqCvemdGhosAsg4sO2dXJOdyBifPGCg==",
           "dev": true
         },
+        "follow-redirects": {
+          "version": "1.15.2",
+          "resolved": "https://registry.npmjs.org/follow-redirects/-/follow-redirects-1.15.2.tgz",
+          "integrity": "sha512-VQLG33o04KaQ8uYi2tVNbdrWp1QWxNNea+nmIB4EVM28v0hmP17z7aG1+wAkNzVq4KeXTq3221ye5qTJP91JwA==",
+          "dev": true
+        },
         "loglevel": {
-          "version": "1.6.1",
-          "resolved": "https://registry.npmjs.org/loglevel/-/loglevel-1.6.1.tgz",
-          "integrity": "sha1-4PyVEztu8nbNyIh82vJKpvFW+Po=",
+          "version": "1.6.7",
+          "resolved": "https://registry.npmjs.org/loglevel/-/loglevel-1.6.7.tgz",
+          "integrity": "sha512-cY2eLFrQSAfVPhCgH1s7JI73tMbg9YC3v3+ZHVW67sBS7UxWzNEk/ZBbSfLykBWHp33dqqtOv82gjhKEi81T/A==",
           "dev": true
         },
         "query-string": {
@@ -2227,49 +2328,38 @@
         "strict-uri-encode": {
           "version": "2.0.0",
           "resolved": "https://registry.npmjs.org/strict-uri-encode/-/strict-uri-encode-2.0.0.tgz",
-          "integrity": "sha1-ucczDHBChi9rFC3CdLvMWGbONUY=",
+          "integrity": "sha512-QwiXZgpRcKkhTj2Scnn++4PKtWsH0kpzZ62L2R6c/LUVYv7hVnZqcg2+sMuT6R7Jusu1vviK/MFsu6kNJfWlEQ==",
           "dev": true
         }
       }
     },
     "@twilio/flex-ui-core": {
-      "version": "0.43.3",
-      "resolved": "https://registry.npmjs.org/@twilio/flex-ui-core/-/flex-ui-core-0.43.3.tgz",
-      "integrity": "sha512-bw6xaG4DPOH3v+AcZQNtr2yRitxUSyEgDgW4AxRb2ept/SS4wqsS/LpeORnbHdX8BTqpjL00zS/XvYlHymCKBA==",
+      "version": "0.60.1",
+      "resolved": "https://registry.npmjs.org/@twilio/flex-ui-core/-/flex-ui-core-0.60.1.tgz",
+      "integrity": "sha512-atnqLbuK3aTJ3Moh/F/yotf90ezcGVhTGt8HmR/g8MpcOPi7m2O06iHJq0TqP5GGu3Lo7y9nnuPN4v8qtteT6A==",
       "dev": true,
       "requires": {
-        "@material-ui/core": "3.9.3",
+        "@material-ui/core": "3.9.4",
         "@material-ui/icons": "2.0.3",
-        "core-js": "^3.0.1",
         "create-emotion-styled": "^9.2.6",
         "emotion": "9.2.6",
         "emotion-theming": "9.2.6",
         "google-libphonenumber": "3.2.6",
-        "handlebars": "4.7.3",
-        "hex-rgb": "3.0.0",
+        "handlebars": "~4.7.7",
         "hoist-non-react-statics": "3.3.0",
         "lodash.debounce": "4.0.8",
-        "loglevel": "1.6.1",
+        "loglevel": "1.6.7",
+        "markdown-to-jsx": "^6.11.4",
         "queue": "6.0.1",
         "react": "^16.5.2",
         "react-dom": "^16.5.2",
         "react-emotion": "9.2.6",
-        "react-hotkeys": "2.0.0",
         "react-redux": "~5.1.0",
         "redux": "3.7.2",
-        "redux-logger": "3.0.6",
-        "redux-promise-middleware": "4.2.1",
-        "semver": "~5.7.0",
-        "twilio-chat": "~3.2",
+        "twilio-chat": "~3.4.0",
         "uuid": "^3.3.2"
       },
       "dependencies": {
-        "core-js": {
-          "version": "3.6.5",
-          "resolved": "https://registry.npmjs.org/core-js/-/core-js-3.6.5.tgz",
-          "integrity": "sha512-vZVEEwZoIsI+vPEuoF9Iqf5H7/M3eeQqWlQnYa8FSKKePuYTf5MWnxb5SDAzCa60b3JBRS5g9b+Dq7b1y/RCrA==",
-          "dev": true
-        },
         "hoist-non-react-statics": {
           "version": "3.3.0",
           "resolved": "https://registry.npmjs.org/hoist-non-react-statics/-/hoist-non-react-statics-3.3.0.tgz",
@@ -2280,15 +2370,29 @@
           }
         },
         "loglevel": {
-          "version": "1.6.1",
-          "resolved": "https://registry.npmjs.org/loglevel/-/loglevel-1.6.1.tgz",
-          "integrity": "sha1-4PyVEztu8nbNyIh82vJKpvFW+Po=",
+          "version": "1.6.7",
+          "resolved": "https://registry.npmjs.org/loglevel/-/loglevel-1.6.7.tgz",
+          "integrity": "sha512-cY2eLFrQSAfVPhCgH1s7JI73tMbg9YC3v3+ZHVW67sBS7UxWzNEk/ZBbSfLykBWHp33dqqtOv82gjhKEi81T/A==",
           "dev": true
-        },
-        "semver": {
-          "version": "5.7.1",
-          "resolved": "https://registry.npmjs.org/semver/-/semver-5.7.1.tgz",
-          "integrity": "sha512-sauaDf/PZdVgrLTNYHRtpXa1iRiKcaebiKQ1BJdpQlWH2lCvexQdX55snPFyK7QzpudqbCI0qXFfOasHdyNDGQ==",
+        }
+      }
+    },
+    "@twilio/player": {
+      "version": "1.1.0",
+      "resolved": "https://registry.npmjs.org/@twilio/player/-/player-1.1.0.tgz",
+      "integrity": "sha512-I+JsOMxPPMgaQ2c7f85Q1M6OCIiAwsohoY2aBzEklSfQMvYwLw3IoMDqt1vJsJFsDwHDJ6jSrzXBAaIS1Nnzbw==",
+      "dev": true,
+      "requires": {
+        "@types/wavesurfer.js": "^3.3.1",
+        "debounce": "^1.2.0",
+        "eventemitter3": "^4.0.7",
+        "wavesurfer.js": "^4.6.0"
+      },
+      "dependencies": {
+        "eventemitter3": {
+          "version": "4.0.7",
+          "resolved": "https://registry.npmjs.org/eventemitter3/-/eventemitter3-4.0.7.tgz",
+          "integrity": "sha512-8guHBZCwKnFhYdHr2ysuRWErTwhoN2X8XELRlrRwpmfeY2jjuUN4taQMsULKUVo1K4DvZl+0pgfyoysHxvmvEw==",
           "dev": true
         }
       }
@@ -2336,16 +2440,64 @@
         "@babel/types": "^7.3.0"
       }
     },
+    "@types/body-parser": {
+      "version": "1.19.2",
+      "resolved": "https://registry.npmjs.org/@types/body-parser/-/body-parser-1.19.2.tgz",
+      "integrity": "sha512-ALYone6pm6QmwZoAgeyNksccT9Q4AWZQ6PvfwR37GT6r6FWUPguq6sUmNGSMV2Wr761oQoBxwGGa6DR5o1DC9g==",
+      "dev": true,
+      "requires": {
+        "@types/connect": "*",
+        "@types/node": "*"
+      }
+    },
     "@types/color-name": {
       "version": "1.1.1",
       "resolved": "https://registry.npmjs.org/@types/color-name/-/color-name-1.1.1.tgz",
       "integrity": "sha512-rr+OQyAjxze7GgWrSaJwydHStIhHq2lvY3BOC2Mj7KnzI7XK0Uw1TOOdI9lDoajEbSWLiYgoo4f1R51erQfhPQ=="
     },
+    "@types/connect": {
+      "version": "3.4.35",
+      "resolved": "https://registry.npmjs.org/@types/connect/-/connect-3.4.35.tgz",
+      "integrity": "sha512-cdeYyv4KWoEgpBISTxWvqYsVy444DOqehiF3fM3ne10AmJ62RSyNkUnxMJXHQWRQQX2eR94m5y1IZyDwBjV9FQ==",
+      "dev": true,
+      "requires": {
+        "@types/node": "*"
+      }
+    },
+    "@types/deep-diff": {
+      "version": "1.0.2",
+      "resolved": "https://registry.npmjs.org/@types/deep-diff/-/deep-diff-1.0.2.tgz",
+      "integrity": "sha512-WD2O611C7Oz7RSwKbSls8LaznKfWfXh39CHY9Amd8FhQz+NJRe20nUHhYpOopVq9M2oqDZd4L6AzqJIXQycxiA==",
+      "dev": true
+    },
     "@types/eslint-visitor-keys": {
       "version": "1.0.0",
       "resolved": "https://registry.npmjs.org/@types/eslint-visitor-keys/-/eslint-visitor-keys-1.0.0.tgz",
       "integrity": "sha512-OCutwjDZ4aFS6PB1UZ988C4YgwlBHJd6wCeQqaLdmadZ/7e+w79+hbMUFC1QXDNCmdyoRfAFdm0RypzwR+Qpag=="
     },
+    "@types/express": {
+      "version": "4.17.17",
+      "resolved": "https://registry.npmjs.org/@types/express/-/express-4.17.17.tgz",
+      "integrity": "sha512-Q4FmmuLGBG58btUnfS1c1r/NQdlp3DMfGDGig8WhfpA2YRUtEkxAjkZb0yvplJGYdF1fsQ81iMDcH24sSCNC/Q==",
+      "dev": true,
+      "requires": {
+        "@types/body-parser": "*",
+        "@types/express-serve-static-core": "^4.17.33",
+        "@types/qs": "*",
+        "@types/serve-static": "*"
+      }
+    },
+    "@types/express-serve-static-core": {
+      "version": "4.17.33",
+      "resolved": "https://registry.npmjs.org/@types/express-serve-static-core/-/express-serve-static-core-4.17.33.tgz",
+      "integrity": "sha512-TPBqmR/HRYI3eC2E5hmiivIzv+bidAfXofM+sbonAGvyDhySGw9/PQZFt2BLOrjUUR++4eJVpx6KnLQK1Fk9tA==",
+      "dev": true,
+      "requires": {
+        "@types/node": "*",
+        "@types/qs": "*",
+        "@types/range-parser": "*"
+      }
+    },
     "@types/glob": {
       "version": "7.1.3",
       "resolved": "https://registry.npmjs.org/@types/glob/-/glob-7.1.3.tgz",
@@ -2414,6 +2566,12 @@
         "@types/lodash": "*"
       }
     },
+    "@types/mime": {
+      "version": "3.0.1",
+      "resolved": "https://registry.npmjs.org/@types/mime/-/mime-3.0.1.tgz",
+      "integrity": "sha512-Y4XFY5VJAuw0FgAqPNd6NNoV44jbq9Bz2L7Rh/J6jLTiHBSBJa9fxqQIvkIld4GsoDOcCbvzOUAbLPsSKKg+uA==",
+      "dev": true
+    },
     "@types/minimatch": {
       "version": "3.0.3",
       "resolved": "https://registry.npmjs.org/@types/minimatch/-/minimatch-3.0.3.tgz",
@@ -2430,9 +2588,9 @@
       "integrity": "sha512-//oorEZjL6sbPcKUaCdIGlIUeH26mgzimjBB77G6XRgnDl/L5wOnpyBGRe/Mmf5CVW3PwEBE1NjiMZ/ssFh4wA=="
     },
     "@types/prop-types": {
-      "version": "15.7.3",
-      "resolved": "https://registry.npmjs.org/@types/prop-types/-/prop-types-15.7.3.tgz",
-      "integrity": "sha512-KfRL3PuHmqQLOG+2tGpRO26Ctg+Cq1E01D2DMriKEATHgWLfeNDmq9e29Q9WIky0dQ3NPkd1mzYH8Lm936Z9qw==",
+      "version": "15.7.5",
+      "resolved": "https://registry.npmjs.org/@types/prop-types/-/prop-types-15.7.5.tgz",
+      "integrity": "sha512-JCB8C6SnDoQf0cNycqd/35A7MjcnK+ZTqE7judS6o7utxUCg6imJg3QK2qzHKszlTjcj2cn+NwMB2i96ubpj7w==",
       "dev": true
     },
     "@types/q": {
@@ -2440,24 +2598,57 @@
       "resolved": "https://registry.npmjs.org/@types/q/-/q-1.5.4.tgz",
       "integrity": "sha512-1HcDas8SEj4z1Wc696tH56G8OlRaH/sqZOynNNB+HF0WOeXPaxTtbYzJY2oEfiUxjSKjhCKr+MvR7dCHcEelug=="
     },
+    "@types/qs": {
+      "version": "6.9.4",
+      "resolved": "https://registry.npmjs.org/@types/qs/-/qs-6.9.4.tgz",
+      "integrity": "sha512-+wYo+L6ZF6BMoEjtf8zB2esQsqdV6WsjRK/GP9WOgLPrq87PbNWgIxS76dS5uvl/QXtHGakZmwTznIfcPXcKlQ==",
+      "dev": true
+    },
+    "@types/range-parser": {
+      "version": "1.2.4",
+      "resolved": "https://registry.npmjs.org/@types/range-parser/-/range-parser-1.2.4.tgz",
+      "integrity": "sha512-EEhsLsD6UsDM1yFhAvy0Cjr6VwmpMWqFBCb9w07wVugF7w9nfajxLuVmngTIpgS6svCnm6Vaw+MZhoDCKnOfsw==",
+      "dev": true
+    },
     "@types/react": {
-      "version": "16.9.44",
-      "resolved": "https://registry.npmjs.org/@types/react/-/react-16.9.44.tgz",
-      "integrity": "sha512-BtLoJrXdW8DVZauKP+bY4Kmiq7ubcJq+H/aCpRfvPF7RAT3RwR73Sg8szdc2YasbAlWBDrQ6Q+AFM0KwtQY+WQ==",
+      "version": "18.0.37",
+      "resolved": "https://registry.npmjs.org/@types/react/-/react-18.0.37.tgz",
+      "integrity": "sha512-4yaZZtkRN3ZIQD3KSEwkfcik8s0SWV+82dlJot1AbGYHCzJkWP3ENBY6wYeDRmKZ6HkrgoGAmR2HqdwYGp6OEw==",
       "dev": true,
       "requires": {
         "@types/prop-types": "*",
+        "@types/scheduler": "*",
         "csstype": "^3.0.2"
       },
       "dependencies": {
         "csstype": {
-          "version": "3.0.2",
-          "resolved": "https://registry.npmjs.org/csstype/-/csstype-3.0.2.tgz",
-          "integrity": "sha512-ofovWglpqoqbfLNOTBNZLSbMuGrblAf1efvvArGKOZMBrIoJeu5UsAipQolkijtyQx5MtAzT/J9IHj/CEY1mJw==",
+          "version": "3.1.2",
+          "resolved": "https://registry.npmjs.org/csstype/-/csstype-3.1.2.tgz",
+          "integrity": "sha512-I7K1Uu0MBPzaFKg4nI5Q7Vs2t+3gWWW648spaF+Rg7pI9ds18Ugn+lvg4SHczUdKlHI5LWBXyqfS8+DufyBsgQ==",
           "dev": true
         }
       }
     },
+    "@types/react-dom": {
+      "version": "18.0.11",
+      "resolved": "https://registry.npmjs.org/@types/react-dom/-/react-dom-18.0.11.tgz",
+      "integrity": "sha512-O38bPbI2CWtgw/OoQoY+BRelw7uysmXbWvw3nLWO21H1HSh+GOlqPuXshJfjmpNlKiiSDG9cc1JZAaMmVdcTlw==",
+      "dev": true,
+      "requires": {
+        "@types/react": "*"
+      }
+    },
+    "@types/react-select": {
+      "version": "2.0.19",
+      "resolved": "https://registry.npmjs.org/@types/react-select/-/react-select-2.0.19.tgz",
+      "integrity": "sha512-5GGBO3npQ0G/poQmEn+kI3Vn3DoJ9WjRXCeGcpwLxd5rYmjYPH235lbYPX5aclXE2RqEXyFxd96oh0wYwPXYpg==",
+      "dev": true,
+      "requires": {
+        "@types/react": "*",
+        "@types/react-dom": "*",
+        "@types/react-transition-group": "*"
+      }
+    },
     "@types/react-transition-group": {
       "version": "2.9.2",
       "resolved": "https://registry.npmjs.org/@types/react-transition-group/-/react-transition-group-2.9.2.tgz",
@@ -2467,6 +2658,22 @@
         "@types/react": "*"
       }
     },
+    "@types/scheduler": {
+      "version": "0.16.3",
+      "resolved": "https://registry.npmjs.org/@types/scheduler/-/scheduler-0.16.3.tgz",
+      "integrity": "sha512-5cJ8CB4yAx7BH1oMvdU0Jh9lrEXyPkar6F9G/ERswkCuvP4KQZfZkSjcMbAICCpQTN4OuZn8tz0HiKv9TGZgrQ==",
+      "dev": true
+    },
+    "@types/serve-static": {
+      "version": "1.15.1",
+      "resolved": "https://registry.npmjs.org/@types/serve-static/-/serve-static-1.15.1.tgz",
+      "integrity": "sha512-NUo5XNiAdULrJENtJXZZ3fHtfMolzZwczzBbnAeBbqBwG+LaG6YaJtuwzwGSQZ2wsCrxjEhNNjAkKigy3n8teQ==",
+      "dev": true,
+      "requires": {
+        "@types/mime": "*",
+        "@types/node": "*"
+      }
+    },
     "@types/stack-utils": {
       "version": "1.0.1",
       "resolved": "https://registry.npmjs.org/@types/stack-utils/-/stack-utils-1.0.1.tgz",
@@ -2480,6 +2687,12 @@
         "@types/node": "*"
       }
     },
+    "@types/wavesurfer.js": {
+      "version": "3.3.2",
+      "resolved": "https://registry.npmjs.org/@types/wavesurfer.js/-/wavesurfer.js-3.3.2.tgz",
+      "integrity": "sha512-bujQxJR+2TDXe5hc2kG36n38rJtdTbCafQddWaNJwgdNDVqMVxCCKAFYRQWq1aXnN/h9BTHLIVwi4gM8IwRt5A==",
+      "dev": true
+    },
     "@types/yargs": {
       "version": "13.0.9",
       "resolved": "https://registry.npmjs.org/@types/yargs/-/yargs-13.0.9.tgz",
@@ -3179,9 +3392,9 @@
       "integrity": "sha512-csOlWGAcRFJaI6m+F2WKdnMKr4HhdhFVBk0H/QbJFMCr+uO2kwohwXQPxw/9OCxp05r5ghVBFSyioixx3gfkNQ=="
     },
     "async-sema": {
-      "version": "3.1.0",
-      "resolved": "https://registry.npmjs.org/async-sema/-/async-sema-3.1.0.tgz",
-      "integrity": "sha512-+JpRq3r0zjpRLDruS6q/nC4V5tzsaiu07521677Mdi5i+AkaU/aNJH38rYHJVQ4zvz+SSkjgc8FUI7qIZrR+3g==",
+      "version": "3.1.1",
+      "resolved": "https://registry.npmjs.org/async-sema/-/async-sema-3.1.1.tgz",
+      "integrity": "sha512-tLRNUXati5MFePdAk8dw7Qt7DpxPB60ofAgn8WRhW6a2rcimZnYBP9oxHiv0OHy+Wz7kPMG+t4LGdt31+4EmGg==",
       "dev": true
     },
     "asynckit": {
@@ -3703,7 +3916,7 @@
     "backoff": {
       "version": "2.5.0",
       "resolved": "https://registry.npmjs.org/backoff/-/backoff-2.5.0.tgz",
-      "integrity": "sha1-9hbtqdPktmuMp/ynn2lXIsX44m8=",
+      "integrity": "sha512-wC5ihrnUXmR2douXmXLCe5O3zg3GKIyvRi/hi58a/XyRxVI+3/yM0PYueQOZXPXQ9pxBislYkw+sF9b7C/RuMA==",
       "dev": true,
       "requires": {
         "precond": "0.2"
@@ -4325,7 +4538,7 @@
     "change-emitter": {
       "version": "0.1.6",
       "resolved": "https://registry.npmjs.org/change-emitter/-/change-emitter-0.1.6.tgz",
-      "integrity": "sha1-6LL+PX8at9aaMhma/5HqaTFAlRU=",
+      "integrity": "sha512-YXzt1cQ4a2jqazhcuSWEOc1K2q8g9H6eWNsyZgi640LDzRWVQ2eDe+Y/kVdftH+vYdPF2rgDb3dLdpxE1jvAxw==",
       "dev": true
     },
     "character-entities": {
@@ -4351,7 +4564,7 @@
     "charenc": {
       "version": "0.0.2",
       "resolved": "https://registry.npmjs.org/charenc/-/charenc-0.0.2.tgz",
-      "integrity": "sha1-wKHS86cJLgN3S/qD8UwPxXkKhmc=",
+      "integrity": "sha512-yrLQ/yVUFXkzg7EDQsPieE/53+0RlaWTs+wBrvW36cyilJ2SaDWfl4Yj7MtLTXleV9uEKefbAGUPv2/iWSooRA==",
       "dev": true
     },
     "cheerio": {
@@ -5151,7 +5364,7 @@
     "crypt": {
       "version": "0.0.2",
       "resolved": "https://registry.npmjs.org/crypt/-/crypt-0.0.2.tgz",
-      "integrity": "sha1-iNf/fsDfuG9xPch7u0LQRNPmxBs=",
+      "integrity": "sha512-mCxBlsHFYh9C+HVpiEacem8FEBnMXgU9gy4zmNC+SXAZNB/1idgp/aulFJ4FgCi7GPEVbfyng092GqL2k2rmow==",
       "dev": true
     },
     "crypto-browserify": {
@@ -5317,7 +5530,7 @@
     "css-vendor": {
       "version": "0.3.8",
       "resolved": "https://registry.npmjs.org/css-vendor/-/css-vendor-0.3.8.tgz",
-      "integrity": "sha1-ZCHP0wNM5mT+dnOXL9ARn8KJQfo=",
+      "integrity": "sha512-Vx/Vl3zsHj32Z+WTNzGjd2iSbSIJTYHMmyGUT2nzCjj0Xk4qLfwpQ8nF6TQ5oo3Cf0s/An3DTc7LclH1BkAXbQ==",
       "dev": true,
       "requires": {
         "is-in-browser": "^1.0.2"
@@ -5488,9 +5701,9 @@
       }
     },
     "csstype": {
-      "version": "2.6.13",
-      "resolved": "https://registry.npmjs.org/csstype/-/csstype-2.6.13.tgz",
-      "integrity": "sha512-ul26pfSQTZW8dcOnD2iiJssfXw0gdNVX9IJDH/X3K5DGPfj+fUYe3kB+swUY6BF3oZDxaID3AJt+9/ojSAE05A==",
+      "version": "2.6.21",
+      "resolved": "https://registry.npmjs.org/csstype/-/csstype-2.6.21.tgz",
+      "integrity": "sha512-Z1PhmomIfypOpoMjRQB70jfvy/wxT50qW08YXO5lMIJkrdq4yOTR+AW7FqutScmB9NkLwxo+jU+kZLbofZZq/w==",
       "dev": true
     },
     "cyclist": {
@@ -5543,9 +5756,9 @@
       }
     },
     "debounce": {
-      "version": "1.2.0",
-      "resolved": "https://registry.npmjs.org/debounce/-/debounce-1.2.0.tgz",
-      "integrity": "sha512-mYtLl1xfZLi1m4RtQYlZgJUNQjl4ZxVnHzIR8nLLgi4q1YT8o/WM+MK/f8yfcc9s5Ir5zRaPZyZU6xs1Syoocg==",
+      "version": "1.2.1",
+      "resolved": "https://registry.npmjs.org/debounce/-/debounce-1.2.1.tgz",
+      "integrity": "sha512-XRRe6Glud4rd/ZGQfiV1ruXSfbvfJedlV9Y6zOlP+2K04vBYiJEte6stfFkCP03aMnY5tsipamumUjL14fofug==",
       "dev": true
     },
     "debug": {
@@ -5575,9 +5788,9 @@
       }
     },
     "deep-diff": {
-      "version": "0.3.8",
-      "resolved": "https://registry.npmjs.org/deep-diff/-/deep-diff-0.3.8.tgz",
-      "integrity": "sha1-wB3mPvsO7JeYgB1Ax+Da4ltYLIQ=",
+      "version": "1.0.2",
+      "resolved": "https://registry.npmjs.org/deep-diff/-/deep-diff-1.0.2.tgz",
+      "integrity": "sha512-aWS3UIVH+NPGCD1kki+DCU9Dua032iSsO43LqQpcs4R3+dVv7tX0qBGjiVHJHjplsoUM2XRO/KB92glqc68awg==",
       "dev": true
     },
     "deep-equal": {
@@ -6377,12 +6590,6 @@
         "next-tick": "~1.0.0"
       }
     },
-    "es6-denodeify": {
-      "version": "0.1.5",
-      "resolved": "https://registry.npmjs.org/es6-denodeify/-/es6-denodeify-0.1.5.tgz",
-      "integrity": "sha1-MdTV/pxVA+ElRgQ5MQ4WoqPznB8=",
-      "dev": true
-    },
     "es6-iterator": {
       "version": "2.0.3",
       "resolved": "https://registry.npmjs.org/es6-iterator/-/es6-iterator-2.0.3.tgz",
@@ -6393,12 +6600,6 @@
         "es6-symbol": "^3.1.1"
       }
     },
-    "es6-promise": {
-      "version": "3.3.1",
-      "resolved": "https://registry.npmjs.org/es6-promise/-/es6-promise-3.3.1.tgz",
-      "integrity": "sha1-oIzd6EzNvzTQJ6FFG8kdS80ophM=",
-      "dev": true
-    },
     "es6-symbol": {
       "version": "3.1.3",
       "resolved": "https://registry.npmjs.org/es6-symbol/-/es6-symbol-3.1.3.tgz",
@@ -7405,9 +7606,9 @@
       }
     },
     "fbjs": {
-      "version": "0.8.17",
-      "resolved": "https://registry.npmjs.org/fbjs/-/fbjs-0.8.17.tgz",
-      "integrity": "sha1-xNWY6taUkRJlPWWIsBpc3Nn5D90=",
+      "version": "0.8.18",
+      "resolved": "https://registry.npmjs.org/fbjs/-/fbjs-0.8.18.tgz",
+      "integrity": "sha512-EQaWFK+fEPSoibjNy8IxUtaFOMXcWsY0JaVrQoZR9zC8N2Ygf9iDITPWjUTVIax95b6I742JFLqASHfsag/vKA==",
       "dev": true,
       "requires": {
         "core-js": "^1.0.0",
@@ -7416,13 +7617,13 @@
         "object-assign": "^4.1.0",
         "promise": "^7.1.1",
         "setimmediate": "^1.0.5",
-        "ua-parser-js": "^0.7.18"
+        "ua-parser-js": "^0.7.30"
       },
       "dependencies": {
         "core-js": {
           "version": "1.2.7",
           "resolved": "https://registry.npmjs.org/core-js/-/core-js-1.2.7.tgz",
-          "integrity": "sha1-ZSKUwUZR2yj6k70tX/KYOk8IxjY=",
+          "integrity": "sha512-ZiPp9pZlgxpWRu0M+YWbm6+aQ84XEfH1JRXvfOc/fILWI0VKhLC2LX13X1NYq4fULzLMq7Hfh43CSo2/aIaUPA==",
           "dev": true
         },
         "promise": {
@@ -7433,6 +7634,12 @@
           "requires": {
             "asap": "~2.0.3"
           }
+        },
+        "ua-parser-js": {
+          "version": "0.7.35",
+          "resolved": "https://registry.npmjs.org/ua-parser-js/-/ua-parser-js-0.7.35.tgz",
+          "integrity": "sha512-veRf7dawaj9xaWEu9HoTVn5Pggtc/qj+kqTOFvNiN1l0YdxwC1kvel57UCjThjGa3BHBihE8/UJAHI+uQHmd/g==",
+          "dev": true
         }
       }
     },
@@ -7442,13 +7649,12 @@
       "integrity": "sha512-b2XGFAFdWZWg0phtAWLHCk836A1Xann+I+Dgd3Gk64MHKZO44FfoD1KxyvbSh0qZsIoXQGGlVztIY+oitJPpRQ=="
     },
     "fetch-cookie": {
-      "version": "0.7.3",
-      "resolved": "https://registry.npmjs.org/fetch-cookie/-/fetch-cookie-0.7.3.tgz",
-      "integrity": "sha512-rZPkLnI8x5V+zYAiz8QonAHsTb4BY+iFowFBI1RFn0zrO343AVp9X7/yUj/9wL6Ef/8fLls8b/vGtzUvmyAUGA==",
+      "version": "0.11.0",
+      "resolved": "https://registry.npmjs.org/fetch-cookie/-/fetch-cookie-0.11.0.tgz",
+      "integrity": "sha512-BQm7iZLFhMWFy5CZ/162sAGjBfdNWb7a8LEqqnzsHFhxT/X/SVj/z2t2nu3aJvjlbQkrAlTUApplPRjWyH4mhA==",
       "dev": true,
       "requires": {
-        "es6-denodeify": "^0.1.1",
-        "tough-cookie": "^2.3.3"
+        "tough-cookie": "^2.3.3 || ^3.0.1 || ^4.0.0"
       }
     },
     "figgy-pudding": {
@@ -8177,15 +8383,16 @@
       "integrity": "sha512-9Qn4yBxelxoh2Ow62nP+Ka/kMnOXRi8BXnRaUwezLNhqelnN49xKz4F/dPP8OYLxLxq6JDtZb2i9XznUQbNPTg=="
     },
     "handlebars": {
-      "version": "4.7.3",
-      "resolved": "https://registry.npmjs.org/handlebars/-/handlebars-4.7.3.tgz",
-      "integrity": "sha512-SRGwSYuNfx8DwHD/6InAPzD6RgeruWLT+B8e8a7gGs8FWgHzlExpTFMEq2IA6QpAfOClpKHy6+8IqTjeBCu6Kg==",
+      "version": "4.7.7",
+      "resolved": "https://registry.npmjs.org/handlebars/-/handlebars-4.7.7.tgz",
+      "integrity": "sha512-aAcXm5OAfE/8IXkcZvCepKU3VzW1/39Fb5ZuqMtgI/hT8X2YgoMvBY5dLhq/cpOvw7Lk1nK/UF71aLG/ZnVYRA==",
       "dev": true,
       "requires": {
+        "minimist": "^1.2.5",
         "neo-async": "^2.6.0",
-        "optimist": "^0.6.1",
         "source-map": "^0.6.1",
-        "uglify-js": "^3.1.4"
+        "uglify-js": "^3.1.4",
+        "wordwrap": "^1.0.0"
       },
       "dependencies": {
         "source-map": {
@@ -8339,12 +8546,6 @@
       "resolved": "https://registry.npmjs.org/hex-color-regex/-/hex-color-regex-1.1.0.tgz",
       "integrity": "sha512-l9sfDFsuqtOqKDsQdqrMRk0U85RZc0RtOR9yPI7mRVOa4FsR/BVnZ0shmQRM96Ji99kYZP/7hn1cedc1+ApsTQ=="
     },
-    "hex-rgb": {
-      "version": "3.0.0",
-      "resolved": "https://registry.npmjs.org/hex-rgb/-/hex-rgb-3.0.0.tgz",
-      "integrity": "sha512-iWOUTZu7KQGhErV8JfTQDH5F/M2D0HVd0sexS4Grg4e4RYAiN3c4jfpPqKgfedqeebKcNZBl2z3zlgCtFjpFJQ==",
-      "dev": true
-    },
     "history": {
       "version": "4.7.2",
       "resolved": "https://registry.npmjs.org/history/-/history-4.7.2.tgz",
@@ -8361,7 +8562,7 @@
         "warning": {
           "version": "3.0.0",
           "resolved": "https://registry.npmjs.org/warning/-/warning-3.0.0.tgz",
-          "integrity": "sha1-MuU3fLVy3kqwR1O9+IIcAe1gW3w=",
+          "integrity": "sha512-jMBt6pUrKn5I+OGgtQ4YZLdhIeJmObddh6CsibPxyQ5yPZm1XExSyzC1LCNX7BzhxWgiHmizBWJTHJIjMjTQYQ==",
           "dev": true,
           "requires": {
             "loose-envify": "^1.0.0"
@@ -8756,14 +8957,6 @@
       "dev": true,
       "requires": {
         "symbol-observable": "1.2.0"
-      },
-      "dependencies": {
-        "symbol-observable": {
-          "version": "1.2.0",
-          "resolved": "https://registry.npmjs.org/symbol-observable/-/symbol-observable-1.2.0.tgz",
-          "integrity": "sha512-e900nM8RRtGhlV36KGEU9k65K3mPb1WV70OdjfxlG2EAuM1noi/E/BaW/uMhL7bPEssK8QV57vN3esixjUvcXQ==",
-          "dev": true
-        }
       }
     },
     "indent-string": {
@@ -8893,6 +9086,12 @@
         "loose-envify": "^1.0.0"
       }
     },
+    "inversify": {
+      "version": "5.1.1",
+      "resolved": "https://registry.npmjs.org/inversify/-/inversify-5.1.1.tgz",
+      "integrity": "sha512-j8grHGDzv1v+8T1sAQ+3boTCntFPfvxLCkNcxB1J8qA0lUN+fAlSyYd+RXKvaPRL4AGyPxViutBEJHNXOyUdFQ==",
+      "dev": true
+    },
     "invert-kv": {
       "version": "2.0.0",
       "resolved": "https://registry.npmjs.org/invert-kv/-/invert-kv-2.0.0.tgz",
@@ -9117,7 +9316,7 @@
     "is-in-browser": {
       "version": "1.1.3",
       "resolved": "https://registry.npmjs.org/is-in-browser/-/is-in-browser-1.1.3.tgz",
-      "integrity": "sha1-Vv9NtoOgeMYILrldrX3GLh0E+DU=",
+      "integrity": "sha512-FeXIBgG/CPGd/WUxuEyvgGTEfwiG9Z4EKGxjNMRqviiIIfsmgrpnHLffEDdwUHqNva1VEW91o3xBT/m8Elgl9g==",
       "dev": true
     },
     "is-installed-globally": {
@@ -9324,9 +9523,9 @@
       "integrity": "sha1-6PvzdNxVb/iUehDcsFctYz8s+hA="
     },
     "iso8601-duration": {
-      "version": "1.2.0",
-      "resolved": "https://registry.npmjs.org/iso8601-duration/-/iso8601-duration-1.2.0.tgz",
-      "integrity": "sha512-ErTBd++b17E8nmWII1K1uZtBgD1E8RjyvwmxlCjPHNqHMD7gmcMHOw0E8Ro/6+QT4PhHRSnnMo7bxa1vFPkwhg==",
+      "version": "1.3.0",
+      "resolved": "https://registry.npmjs.org/iso8601-duration/-/iso8601-duration-1.3.0.tgz",
+      "integrity": "sha512-K4CiUBzo3YeWk76FuET/dQPH03WE04R94feo5TSKQCXpoXQt9E4yx2CnY737QZnSAI3PI4WlKo/zfqizGx52QQ==",
       "dev": true
     },
     "isobject": {
@@ -9343,15 +9542,6 @@
         "whatwg-fetch": ">=0.10.0"
       }
     },
-    "isomorphic-form-data": {
-      "version": "2.0.0",
-      "resolved": "https://registry.npmjs.org/isomorphic-form-data/-/isomorphic-form-data-2.0.0.tgz",
-      "integrity": "sha512-TYgVnXWeESVmQSg4GLVbalmQ+B4NPi/H4eWxqALKj63KsUrcu301YDjBqaOw3h+cbak7Na4Xyps3BiptHtxTfg==",
-      "dev": true,
-      "requires": {
-        "form-data": "^2.3.2"
-      }
-    },
     "isstream": {
       "version": "0.1.2",
       "resolved": "https://registry.npmjs.org/isstream/-/isstream-0.1.2.tgz",
@@ -10959,16 +11149,10 @@
         "warning": "^3.0.0"
       },
       "dependencies": {
-        "symbol-observable": {
-          "version": "1.2.0",
-          "resolved": "https://registry.npmjs.org/symbol-observable/-/symbol-observable-1.2.0.tgz",
-          "integrity": "sha512-e900nM8RRtGhlV36KGEU9k65K3mPb1WV70OdjfxlG2EAuM1noi/E/BaW/uMhL7bPEssK8QV57vN3esixjUvcXQ==",
-          "dev": true
-        },
         "warning": {
           "version": "3.0.0",
           "resolved": "https://registry.npmjs.org/warning/-/warning-3.0.0.tgz",
-          "integrity": "sha1-MuU3fLVy3kqwR1O9+IIcAe1gW3w=",
+          "integrity": "sha512-jMBt6pUrKn5I+OGgtQ4YZLdhIeJmObddh6CsibPxyQ5yPZm1XExSyzC1LCNX7BzhxWgiHmizBWJTHJIjMjTQYQ==",
           "dev": true,
           "requires": {
             "loose-envify": "^1.0.0"
@@ -10997,7 +11181,7 @@
         "warning": {
           "version": "3.0.0",
           "resolved": "https://registry.npmjs.org/warning/-/warning-3.0.0.tgz",
-          "integrity": "sha1-MuU3fLVy3kqwR1O9+IIcAe1gW3w=",
+          "integrity": "sha512-jMBt6pUrKn5I+OGgtQ4YZLdhIeJmObddh6CsibPxyQ5yPZm1XExSyzC1LCNX7BzhxWgiHmizBWJTHJIjMjTQYQ==",
           "dev": true,
           "requires": {
             "loose-envify": "^1.0.0"
@@ -11029,7 +11213,7 @@
         "warning": {
           "version": "3.0.0",
           "resolved": "https://registry.npmjs.org/warning/-/warning-3.0.0.tgz",
-          "integrity": "sha1-MuU3fLVy3kqwR1O9+IIcAe1gW3w=",
+          "integrity": "sha512-jMBt6pUrKn5I+OGgtQ4YZLdhIeJmObddh6CsibPxyQ5yPZm1XExSyzC1LCNX7BzhxWgiHmizBWJTHJIjMjTQYQ==",
           "dev": true,
           "requires": {
             "loose-envify": "^1.0.0"
@@ -11055,7 +11239,7 @@
         "warning": {
           "version": "3.0.0",
           "resolved": "https://registry.npmjs.org/warning/-/warning-3.0.0.tgz",
-          "integrity": "sha1-MuU3fLVy3kqwR1O9+IIcAe1gW3w=",
+          "integrity": "sha512-jMBt6pUrKn5I+OGgtQ4YZLdhIeJmObddh6CsibPxyQ5yPZm1XExSyzC1LCNX7BzhxWgiHmizBWJTHJIjMjTQYQ==",
           "dev": true,
           "requires": {
             "loose-envify": "^1.0.0"
@@ -11099,7 +11283,7 @@
         "warning": {
           "version": "3.0.0",
           "resolved": "https://registry.npmjs.org/warning/-/warning-3.0.0.tgz",
-          "integrity": "sha1-MuU3fLVy3kqwR1O9+IIcAe1gW3w=",
+          "integrity": "sha512-jMBt6pUrKn5I+OGgtQ4YZLdhIeJmObddh6CsibPxyQ5yPZm1XExSyzC1LCNX7BzhxWgiHmizBWJTHJIjMjTQYQ==",
           "dev": true,
           "requires": {
             "loose-envify": "^1.0.0"
@@ -11125,10 +11309,16 @@
         "object.assign": "^4.1.0"
       }
     },
+    "jwt-decode": {
+      "version": "3.1.2",
+      "resolved": "https://registry.npmjs.org/jwt-decode/-/jwt-decode-3.1.2.tgz",
+      "integrity": "sha512-UfpWE/VZn0iP50d8cz9NrZLM9lSWhcJ+0Gt/nm4by88UL+J1SiKN8/5dkjMmbEzwL2CAe+67GsegCbIKtbp75A==",
+      "dev": true
+    },
     "keycode": {
-      "version": "2.2.0",
-      "resolved": "https://registry.npmjs.org/keycode/-/keycode-2.2.0.tgz",
-      "integrity": "sha1-PQr1bce4uOXLqNCpfxByBO7CKwQ=",
+      "version": "2.2.1",
+      "resolved": "https://registry.npmjs.org/keycode/-/keycode-2.2.1.tgz",
+      "integrity": "sha512-Rdgz9Hl9Iv4QKi8b0OlCRQEzp4AgVxyCtz5S/+VIHezDmrDhkp2N2TqBWOLz0/gbeREXOOiI9/4b8BY9uw2vFg==",
       "dev": true
     },
     "keytar": {
@@ -11337,9 +11527,9 @@
       "integrity": "sha512-JNvd8XER9GQX0v2qJgsaN/mzFCNA5BRe/j8JN9d+tWyGLSodKQHKFicdwNYzWwI3wjRnaKPsGj1XkBjx/F96DQ=="
     },
     "lodash-es": {
-      "version": "4.17.15",
-      "resolved": "https://registry.npmjs.org/lodash-es/-/lodash-es-4.17.15.tgz",
-      "integrity": "sha512-rlrc3yU3+JNOpZ9zj5pQtxnx2THmvRykwL4Xlxoa8I9lHBlVbbyPhgyPMioxVZ4NqyxaVVtaJnzsyOidQIhyyQ==",
+      "version": "4.17.21",
+      "resolved": "https://registry.npmjs.org/lodash-es/-/lodash-es-4.17.21.tgz",
+      "integrity": "sha512-mKnC+QJ9pWVzv+C4/U3rRsHapFfHvQFoFB92e52xeyGMcX6/OlIl78je1u8vePzYZSkkogMPJ2yjxxsb89cxyw==",
       "dev": true
     },
     "lodash._reinterpolate": {
@@ -11355,7 +11545,7 @@
     "lodash.debounce": {
       "version": "4.0.8",
       "resolved": "https://registry.npmjs.org/lodash.debounce/-/lodash.debounce-4.0.8.tgz",
-      "integrity": "sha1-gteb/zCmfEAF/9XiUVMArZyk168=",
+      "integrity": "sha512-FT1yDzDYEoYWhnSGnpE/4Kj1fLZkDFyqRb7fNt6FdYOSxlUWAtp42Eh6Wb0rGIv/m9Bgo7x4GhQbm5Ys4SG5ow==",
       "dev": true
     },
     "lodash.escape": {
@@ -11392,6 +11582,12 @@
       "integrity": "sha512-0KpjqXRVvrYyCsX1swR/XTK0va6VQkQM6MNo7PqW77ByjAhoARA8EfrP1N4+KlKj8YS0ZUCtRT/YUuhyYDujIQ==",
       "dev": true
     },
+    "lodash.snakecase": {
+      "version": "4.1.1",
+      "resolved": "https://registry.npmjs.org/lodash.snakecase/-/lodash.snakecase-4.1.1.tgz",
+      "integrity": "sha512-QZ1d4xoBHYUeuouhEq3lk3Uq7ldgyFXGBhg04+oRLnIz8o9T65Eh+8YdroUwn846zchkA9yDsDl5CVVaV2nqYw==",
+      "dev": true
+    },
     "lodash.sortby": {
       "version": "4.7.0",
       "resolved": "https://registry.npmjs.org/lodash.sortby/-/lodash.sortby-4.7.0.tgz",
@@ -11414,6 +11610,12 @@
         "lodash._reinterpolate": "^3.0.0"
       }
     },
+    "lodash.throttle": {
+      "version": "4.1.1",
+      "resolved": "https://registry.npmjs.org/lodash.throttle/-/lodash.throttle-4.1.1.tgz",
+      "integrity": "sha512-wIkUCfVKpVsWo3JSZlc+8MB5it+2AN5W8J7YVMST30UrvcQNZ1Okbj+rbVniijTWE6FGYy4XJq/rHkas8qJMLQ==",
+      "dev": true
+    },
     "lodash.toarray": {
       "version": "4.4.0",
       "resolved": "https://registry.npmjs.org/lodash.toarray/-/lodash.toarray-4.4.0.tgz",
@@ -11567,6 +11769,16 @@
       "resolved": "https://registry.npmjs.org/markdown-escapes/-/markdown-escapes-1.0.4.tgz",
       "integrity": "sha512-8z4efJYk43E0upd0NbVXwgSTQs6cT3T06etieCMEg7dRbzCbxUCK/GHlX8mhHRDcp+OLlHkPKsvqQTCvsRl2cg=="
     },
+    "markdown-to-jsx": {
+      "version": "6.11.4",
+      "resolved": "https://registry.npmjs.org/markdown-to-jsx/-/markdown-to-jsx-6.11.4.tgz",
+      "integrity": "sha512-3lRCD5Sh+tfA52iGgfs/XZiw33f7fFX9Bn55aNnVNUd2GzLDkOWyKYYD8Yju2B1Vn+feiEdgJs8T6Tg0xNokPw==",
+      "dev": true,
+      "requires": {
+        "prop-types": "^15.6.2",
+        "unquote": "^1.1.0"
+      }
+    },
     "marked": {
       "version": "0.7.0",
       "resolved": "https://registry.npmjs.org/marked/-/marked-0.7.0.tgz",
@@ -11709,6 +11921,12 @@
         "p-is-promise": "^2.0.0"
       }
     },
+    "memoize-one": {
+      "version": "5.2.1",
+      "resolved": "https://registry.npmjs.org/memoize-one/-/memoize-one-5.2.1.tgz",
+      "integrity": "sha512-zYiwtZUcYyXKo/np96AGZAckk+FWWsUdJ3cHGGmld7+AhvcWmQyGCYUh1hc4Q/pkOhb65dQR/pqCyK0cOaHz4Q==",
+      "dev": true
+    },
     "memory-fs": {
       "version": "0.4.1",
       "resolved": "https://registry.npmjs.org/memory-fs/-/memory-fs-0.4.1.tgz",
@@ -11880,9 +12098,9 @@
       }
     },
     "minimist": {
-      "version": "1.2.5",
-      "resolved": "https://registry.npmjs.org/minimist/-/minimist-1.2.5.tgz",
-      "integrity": "sha512-FM9nNUYrRBAELZQT3xeZQ7fmMOBg6nWNmJKTcgsJeaLstP/UODVpGsr5OhXhhXg6f+qtJ8uiZ+PUxkDWcgIXLw=="
+      "version": "1.2.8",
+      "resolved": "https://registry.npmjs.org/minimist/-/minimist-1.2.8.tgz",
+      "integrity": "sha512-2yyAR8qBkN3YuheJanUpWC5U3bb5osDywNB8RzDVlDwDHbocAJveqqj1u8+SVD7jkWT4yvsHCpWqqWqAxb0zCA=="
     },
     "minipass": {
       "version": "3.1.3",
@@ -12567,24 +12785,6 @@
         "is-wsl": "^1.1.0"
       }
     },
-    "optimist": {
-      "version": "0.6.1",
-      "resolved": "https://registry.npmjs.org/optimist/-/optimist-0.6.1.tgz",
-      "integrity": "sha1-2j6nRob6IaGaERwybpDrFaAZZoY=",
-      "dev": true,
-      "requires": {
-        "minimist": "~0.0.1",
-        "wordwrap": "~0.0.2"
-      },
-      "dependencies": {
-        "minimist": {
-          "version": "0.0.10",
-          "resolved": "https://registry.npmjs.org/minimist/-/minimist-0.0.10.tgz",
-          "integrity": "sha1-3j+YVD2/lggr5IrRoMfNqDYwHc8=",
-          "dev": true
-        }
-      }
-    },
     "optimize-css-assets-webpack-plugin": {
       "version": "5.0.3",
       "resolved": "https://registry.npmjs.org/optimize-css-assets-webpack-plugin/-/optimize-css-assets-webpack-plugin-5.0.3.tgz",
@@ -14176,7 +14376,7 @@
     "precond": {
       "version": "0.2.3",
       "resolved": "https://registry.npmjs.org/precond/-/precond-0.2.3.tgz",
-      "integrity": "sha1-qpWRvKokkj8eD0hJ0kD0fvwQdaw=",
+      "integrity": "sha512-QCYG84SgGyGzqJ/vlMsxeXd/pgL/I94ixdNFyh1PusWmTCyVfPJjZ1K1jvHtsbfnXQs2TSkEP2fR7QiMZAnKFQ==",
       "dev": true
     },
     "prelude-ls": {
@@ -14836,13 +15036,13 @@
       "integrity": "sha512-gR2jvjUgIXI7ceFWJkr8owX4vKhV0IJoXIf/Dt7gESFe5OKiSz2H6d10mKTW8fN134NDI16J4HgEgq9pKqJd5A==",
       "dev": true
     },
-    "react-hotkeys": {
-      "version": "2.0.0",
-      "resolved": "https://registry.npmjs.org/react-hotkeys/-/react-hotkeys-2.0.0.tgz",
-      "integrity": "sha512-3n3OU8vLX/pfcJrR3xJ1zlww6KS1kEJt0Whxc4FiGV+MJrQ1mYSYI3qS/11d2MJDFm8IhOXMTFQirfu6AVOF6Q==",
+    "react-input-autosize": {
+      "version": "2.2.2",
+      "resolved": "https://registry.npmjs.org/react-input-autosize/-/react-input-autosize-2.2.2.tgz",
+      "integrity": "sha512-jQJgYCA3S0j+cuOwzuCd1OjmBmnZLdqQdiLKRYrsMMzbjUrVDS5RvJUDwJqA7sKuksDuzFtm6hZGKFu7Mjk5aw==",
       "dev": true,
       "requires": {
-        "prop-types": "^15.6.1"
+        "prop-types": "^15.5.8"
       }
     },
     "react-is": {
@@ -14931,7 +15131,7 @@
         "isarray": {
           "version": "0.0.1",
           "resolved": "https://registry.npmjs.org/isarray/-/isarray-0.0.1.tgz",
-          "integrity": "sha1-ihis/Kmo9Bd+Cav8YDiTmwXR7t8=",
+          "integrity": "sha512-D2S+3GLxWH+uhrNEcoh/fnmYeP8E8/zHl644d/jdA0g2uyXvy3sb0qxotE+ne0LtccHknQzWwZEzhak7oJ0COQ==",
           "dev": true
         },
         "path-to-regexp": {
@@ -15215,6 +15415,21 @@
         }
       }
     },
+    "react-select": {
+      "version": "2.4.3",
+      "resolved": "https://registry.npmjs.org/react-select/-/react-select-2.4.3.tgz",
+      "integrity": "sha512-cmxNaiHpviRYkojeW9rGEUJ4jpX7QTmPe2wcscwA4d1lStzw/cJtr4ft5H2O/YhfpkrcwaLghu3XmEYdXhBo8Q==",
+      "dev": true,
+      "requires": {
+        "classnames": "^2.2.5",
+        "emotion": "^9.1.2",
+        "memoize-one": "^5.0.0",
+        "prop-types": "^15.6.0",
+        "raf": "^3.4.0",
+        "react-input-autosize": "^2.2.1",
+        "react-transition-group": "^2.2.1"
+      }
+    },
     "react-test-renderer": {
       "version": "16.13.1",
       "resolved": "https://registry.npmjs.org/react-test-renderer/-/react-test-renderer-16.13.1.tgz",
@@ -15323,12 +15538,6 @@
           "resolved": "https://registry.npmjs.org/hoist-non-react-statics/-/hoist-non-react-statics-2.5.5.tgz",
           "integrity": "sha512-rqcy4pJo55FTTLWt+bU8ukscqHeE/e9KWvsOW2b/a3afxQZhwkQdT1rPPCJ0rYXdj4vNcasY8zHTH+jF/qStxw==",
           "dev": true
-        },
-        "symbol-observable": {
-          "version": "1.2.0",
-          "resolved": "https://registry.npmjs.org/symbol-observable/-/symbol-observable-1.2.0.tgz",
-          "integrity": "sha512-e900nM8RRtGhlV36KGEU9k65K3mPb1WV70OdjfxlG2EAuM1noi/E/BaW/uMhL7bPEssK8QV57vN3esixjUvcXQ==",
-          "dev": true
         }
       }
     },
@@ -15358,29 +15567,35 @@
         "lodash-es": "^4.2.1",
         "loose-envify": "^1.1.0",
         "symbol-observable": "^1.0.3"
-      },
-      "dependencies": {
-        "symbol-observable": {
-          "version": "1.2.0",
-          "resolved": "https://registry.npmjs.org/symbol-observable/-/symbol-observable-1.2.0.tgz",
-          "integrity": "sha512-e900nM8RRtGhlV36KGEU9k65K3mPb1WV70OdjfxlG2EAuM1noi/E/BaW/uMhL7bPEssK8QV57vN3esixjUvcXQ==",
-          "dev": true
-        }
       }
     },
     "redux-logger": {
       "version": "3.0.6",
       "resolved": "https://registry.npmjs.org/redux-logger/-/redux-logger-3.0.6.tgz",
-      "integrity": "sha1-91VZZvMJjzyIYExEnPC69XeCdL8=",
+      "integrity": "sha512-JoCIok7bg/XpqA1JqCqXFypuqBbQzGQySrhFzewB7ThcnysTO30l4VCst86AuB9T9tuT03MAA56Jw2PNhRSNCg==",
       "dev": true,
       "requires": {
         "deep-diff": "^0.3.5"
+      },
+      "dependencies": {
+        "deep-diff": {
+          "version": "0.3.8",
+          "resolved": "https://registry.npmjs.org/deep-diff/-/deep-diff-0.3.8.tgz",
+          "integrity": "sha512-yVn6RZmHiGnxRKR9sJb3iVV2XTF1Ghh2DiWRZ3dMnGc43yUdWWF/kX6lQyk3+P84iprfWKU/8zFTrlkvtFm1ug==",
+          "dev": true
+        }
       }
     },
     "redux-promise-middleware": {
       "version": "4.2.1",
       "resolved": "https://registry.npmjs.org/redux-promise-middleware/-/redux-promise-middleware-4.2.1.tgz",
-      "integrity": "sha1-UMSW+bVGpotR+oUJvi4K1pvnYkY=",
+      "integrity": "sha512-enufgZacekYVm3HfFtxDgUZRkxTJ4Ls/ZClq8N+vl2kHbmxLJj5UIdejW6AjxXDsJBII/gSCC7E3F04iwNFHqw==",
+      "dev": true
+    },
+    "reflect-metadata": {
+      "version": "0.1.13",
+      "resolved": "https://registry.npmjs.org/reflect-metadata/-/reflect-metadata-0.1.13.tgz",
+      "integrity": "sha512-Ts1Y/anZELhSsjMcU605fU9RE4Oi3p5ORujwbIKXfWa+0Zxs510Qrmrce5/Jowq3cHSZSJqBjypxmHarc+vEWg==",
       "dev": true
     },
     "reflect.ownkeys": {
@@ -17268,9 +17483,9 @@
       }
     },
     "symbol-observable": {
-      "version": "1.0.1",
-      "resolved": "https://registry.npmjs.org/symbol-observable/-/symbol-observable-1.0.1.tgz",
-      "integrity": "sha1-g0D8RwLDEi310iKI+IKD9RPT/dQ=",
+      "version": "1.2.0",
+      "resolved": "https://registry.npmjs.org/symbol-observable/-/symbol-observable-1.2.0.tgz",
+      "integrity": "sha512-e900nM8RRtGhlV36KGEU9k65K3mPb1WV70OdjfxlG2EAuM1noi/E/BaW/uMhL7bPEssK8QV57vN3esixjUvcXQ==",
       "dev": true
     },
     "symbol-tree": {
@@ -17612,28 +17827,43 @@
       "integrity": "sha1-WuaBd/GS1EViadEIr6k/+HQ/T2Q="
     },
     "twilio-chat": {
-      "version": "3.2.4",
-      "resolved": "https://registry.npmjs.org/twilio-chat/-/twilio-chat-3.2.4.tgz",
-      "integrity": "sha512-JquB5uv+xwSvdkwxoQzTYshU5crznd5PbdsaJ+zc4v6E1q8FWtfP0T67fsZ9JYyjs0bvVxMhT7NywIqH9S85uw==",
+      "version": "3.4.0",
+      "resolved": "https://registry.npmjs.org/twilio-chat/-/twilio-chat-3.4.0.tgz",
+      "integrity": "sha512-pmORPZ+//lG+5GHO0yMAOhlvyBOA36u73E/dhx3EtynKZDGWnm/piZOjcSsHAfHzYK/5HnG/bl4K9OKMJIW+3A==",
       "dev": true,
       "requires": {
         "iso8601-duration": "^1.2.0",
-        "isomorphic-form-data": "^2.0.0",
-        "loglevel": "^1.6.3",
+        "loglevel": "^1.6.6",
         "operation-retrier": "^3.0.0",
         "platform": "^1.3.5",
         "rfc6902": "^3.0.2",
-        "twilio-mcs-client": "^0.2.4",
-        "twilio-notifications": "^0.5.7",
-        "twilio-sync": "^0.11.2",
-        "twilsock": "^0.5.10",
+        "twilio-mcs-client": "^0.3.3",
+        "twilio-notifications": "^0.5.9",
+        "twilio-sync": "^0.12.2",
+        "twilsock": "^0.5.12",
         "uuid": "^3.3.2"
+      },
+      "dependencies": {
+        "twilsock": {
+          "version": "0.5.14",
+          "resolved": "https://registry.npmjs.org/twilsock/-/twilsock-0.5.14.tgz",
+          "integrity": "sha512-rMyZiMyWRAzi6wQYRzAluRPmvosFFDQeb5fy2KisxiXYiBnTZz0F5IIIW51wnmPq4VvFdr4zp1dHp2iGIX9HTA==",
+          "dev": true,
+          "requires": {
+            "javascript-state-machine": "^3.0.1",
+            "loglevel": "^1.6.3",
+            "operation-retrier": "^3.0.0",
+            "platform": "^1.3.5",
+            "uuid": "^3.2.1",
+            "ws": "^5.1.0"
+          }
+        }
       }
     },
     "twilio-client": {
-      "version": "1.11.0",
-      "resolved": "https://registry.npmjs.org/twilio-client/-/twilio-client-1.11.0.tgz",
-      "integrity": "sha512-4+ScQQzvgBP4sRTskeTYTP61bu4BbCZSGdvV3YHF6Z5qQLmGKiUDL2S4b9DxLfXOpwL26UDdwMbx4yySDXVN0Q==",
+      "version": "1.15.0",
+      "resolved": "https://registry.npmjs.org/twilio-client/-/twilio-client-1.15.0.tgz",
+      "integrity": "sha512-7JlyDZSDPVH1pwh7OwiZbUVKw+PFjW7h+Xy1thM+IDSdug7qXWpVyvxwaz3+SVHazZBNnz8DxHJTlsdbYkxN9g==",
       "dev": true,
       "requires": {
         "@twilio/audioplayer": "1.0.6",
@@ -17641,7 +17871,7 @@
         "backoff": "2.5.0",
         "loglevel": "1.6.7",
         "rtcpeerconnection-shim": "1.2.8",
-        "ws": "6.1.3",
+        "ws": "7.4.6",
         "xmlhttprequest": "1.8.0"
       },
       "dependencies": {
@@ -17652,108 +17882,135 @@
           "dev": true
         },
         "ws": {
-          "version": "6.1.3",
-          "resolved": "https://registry.npmjs.org/ws/-/ws-6.1.3.tgz",
-          "integrity": "sha512-tbSxiT+qJI223AP4iLfQbkbxkwdFcneYinM2+x46Gx2wgvbaOMO36czfdfVUBRTHvzAMRhDd98sA5d/BuWbQdg==",
-          "dev": true,
-          "requires": {
-            "async-limiter": "~1.0.0"
-          }
+          "version": "7.4.6",
+          "resolved": "https://registry.npmjs.org/ws/-/ws-7.4.6.tgz",
+          "integrity": "sha512-YmhHDO4MzaDLB+M9ym/mDA5z0naX8j7SIlT8f8z+I0VtzsRbekxEutHSme7NPS2qE8StCYQNUnfWdXta/Yu85A==",
+          "dev": true
         }
       }
     },
     "twilio-mcs-client": {
-      "version": "0.2.4",
-      "resolved": "https://registry.npmjs.org/twilio-mcs-client/-/twilio-mcs-client-0.2.4.tgz",
-      "integrity": "sha512-oNB4B3am62syzcsfMPKL/KyXufKmGlschjZvAw+MdTnEEtwYR6EFyq2vF2RawJQQCk2cdLC1OUWQU3FU9dtiwQ==",
+      "version": "0.3.3",
+      "resolved": "https://registry.npmjs.org/twilio-mcs-client/-/twilio-mcs-client-0.3.3.tgz",
+      "integrity": "sha512-lNnVITgLg14HBG2oshnwjAeyBxhuqJeAIQE/KUDCGLHwtA6moE49SE1RRtUr5hhziyDSCTjm5X8YeP0m/lL7QA==",
       "dev": true,
       "requires": {
-        "isomorphic-form-data": "^1.0.0",
-        "loglevel": "^1.6.3",
-        "operation-retrier": "^3.0.0",
-        "twilio-transport": "^0.3.5"
-      },
-      "dependencies": {
-        "form-data": {
-          "version": "1.0.1",
-          "resolved": "https://registry.npmjs.org/form-data/-/form-data-1.0.1.tgz",
-          "integrity": "sha1-rjFduaSQf6BlUCMEpm13M0de43w=",
-          "dev": true,
-          "requires": {
-            "async": "^2.0.1",
-            "combined-stream": "^1.0.5",
-            "mime-types": "^2.1.11"
-          }
-        },
-        "isomorphic-form-data": {
-          "version": "1.0.0",
-          "resolved": "https://registry.npmjs.org/isomorphic-form-data/-/isomorphic-form-data-1.0.0.tgz",
-          "integrity": "sha1-BEe+fg9rht7z05MDbPdmSpiRkQA=",
-          "dev": true,
-          "requires": {
-            "form-data": "^1.0.0-rc3"
-          }
-        }
+        "loglevel": "^1.6.4",
+        "operation-retrier": "^3.0.1",
+        "xmlhttprequest": "^1.8.0"
       }
     },
     "twilio-notifications": {
-      "version": "0.5.9",
-      "resolved": "https://registry.npmjs.org/twilio-notifications/-/twilio-notifications-0.5.9.tgz",
-      "integrity": "sha512-jgfh7ElgT0j+ZOGqFko5cXb4OnnYBJZnhVsBgSNxmXAbXBmcVIql3rw+lIoPefjl0hzHQacoJwc682zVlco87A==",
+      "version": "0.5.12",
+      "resolved": "https://registry.npmjs.org/twilio-notifications/-/twilio-notifications-0.5.12.tgz",
+      "integrity": "sha512-tuL1jTsi5pnEHDV7jzS1eg6roQvjfFkS/Mn1cV+jxPt7c2p18ymDorsHZ85LgVE/OIm8aK5QrsPaaFxrFi3rVQ==",
       "dev": true,
       "requires": {
         "loglevel": "^1.6.3",
         "operation-retrier": "^3.0.0",
-        "twilsock": "^0.5.12",
+        "twilsock": "^0.6.2",
         "uuid": "^3.2.1"
+      },
+      "dependencies": {
+        "twilsock": {
+          "version": "0.6.2",
+          "resolved": "https://registry.npmjs.org/twilsock/-/twilsock-0.6.2.tgz",
+          "integrity": "sha512-Wk60XZxwFR5ooLkSLO5CGtBBXLT7VRbyPcg49D9icUqeAgm9McVZPPDq0kxVW4R4c3k4cppd1EvuhtUEejezCw==",
+          "dev": true,
+          "requires": {
+            "javascript-state-machine": "^3.0.1",
+            "loglevel": "^1.6.3",
+            "operation-retrier": "^3.0.0",
+            "platform": "^1.3.6",
+            "uuid": "^3.2.1",
+            "ws": "^5.1.0"
+          }
+        }
       }
     },
     "twilio-sync": {
-      "version": "0.11.5",
-      "resolved": "https://registry.npmjs.org/twilio-sync/-/twilio-sync-0.11.5.tgz",
-      "integrity": "sha512-Gsr2Xms4HdnTzOnqayalMiIRD7A8iWUAk2UG83l0KFttH0sEXkU79QClm7j2qla1MD6s4niqrRAekVMYqeo/7Q==",
+      "version": "0.12.4",
+      "resolved": "https://registry.npmjs.org/twilio-sync/-/twilio-sync-0.12.4.tgz",
+      "integrity": "sha512-9kJFRXIE0kAykB6Gerxf2+hMSIrTFPenlWDo05WYU1zjz0npg62zrmrq1s/7Zff1IKe1M24b6tmU0j9h/0uvdg==",
       "dev": true,
       "requires": {
         "loglevel": "^1.6.3",
         "operation-retrier": "^3.0.0",
         "platform": "^1.3.5",
-        "twilio-notifications": "^0.5.8",
-        "twilsock": "^0.5.11",
+        "twilio-notifications": "^0.5.11",
+        "twilsock": "^0.5.14",
         "uuid": "^3.3.2"
+      },
+      "dependencies": {
+        "twilsock": {
+          "version": "0.5.14",
+          "resolved": "https://registry.npmjs.org/twilsock/-/twilsock-0.5.14.tgz",
+          "integrity": "sha512-rMyZiMyWRAzi6wQYRzAluRPmvosFFDQeb5fy2KisxiXYiBnTZz0F5IIIW51wnmPq4VvFdr4zp1dHp2iGIX9HTA==",
+          "dev": true,
+          "requires": {
+            "javascript-state-machine": "^3.0.1",
+            "loglevel": "^1.6.3",
+            "operation-retrier": "^3.0.0",
+            "platform": "^1.3.5",
+            "uuid": "^3.2.1",
+            "ws": "^5.1.0"
+          }
+        }
       }
     },
     "twilio-taskrouter": {
-      "version": "0.5.2",
-      "resolved": "https://registry.npmjs.org/twilio-taskrouter/-/twilio-taskrouter-0.5.2.tgz",
-      "integrity": "sha512-jSiDrNszjrvLvItDAkbW0RM6HH1eUtDpckeklLC+lcq9O1oiE5swv48MyYZdmkLOgeaSwPhysafPBj/z2fpqAg==",
+      "version": "0.5.13",
+      "resolved": "https://registry.npmjs.org/twilio-taskrouter/-/twilio-taskrouter-0.5.13.tgz",
+      "integrity": "sha512-WEYdgeCl+LzoXndclFmNPR3Ile+NT8AA7mCYgUAqoxSgjexwNcdT1uJl2oanhybz56ROs7sBe12BgVP6irT4TQ==",
       "dev": true,
       "requires": {
+        "@types/express": "^4.17.7",
+        "@types/qs": "6.9.4",
         "lodash": "^4.17.5",
         "loglevel": "^1.4.1",
-        "ws": "^5.1.0",
-        "xmlhttprequest": "^1.8.0"
-      }
-    },
-    "twilio-transport": {
-      "version": "0.3.5",
-      "resolved": "https://registry.npmjs.org/twilio-transport/-/twilio-transport-0.3.5.tgz",
-      "integrity": "sha512-Uug8y+U2im7LbUOpHy3AIUqjsPReLSgMPYOOwkISHT7rU0utkyEWQkssV4gN+FDAGRVCCWW8e43Gl3Bcb1hEFA==",
-      "dev": true,
-      "requires": {
-        "loglevel": "^1.6.3",
+        "path-browserify": "^1.0.1",
+        "util": "^0.12.4",
+        "ws": "^7.4.6",
         "xmlhttprequest": "^1.8.0"
+      },
+      "dependencies": {
+        "path-browserify": {
+          "version": "1.0.1",
+          "resolved": "https://registry.npmjs.org/path-browserify/-/path-browserify-1.0.1.tgz",
+          "integrity": "sha512-b7uo2UCUOYZcnF/3ID0lulOJi/bafxa1xPe7ZPsammBSpjSWQkjNxlt635YGS2MiR9GjvuXCtz2emr3jbsz98g==",
+          "dev": true
+        },
+        "util": {
+          "version": "0.12.5",
+          "resolved": "https://registry.npmjs.org/util/-/util-0.12.5.tgz",
+          "integrity": "sha512-kZf/K6hEIrWHI6XqOFUiiMa+79wE/D8Q+NCNAWclkyg3b4d2k7s0QGepNjiABc+aR3N1PAyHL7p6UcLY6LmrnA==",
+          "dev": true,
+          "requires": {
+            "inherits": "^2.0.3",
+            "is-arguments": "^1.0.4",
+            "is-generator-function": "^1.0.7",
+            "is-typed-array": "^1.1.3",
+            "which-typed-array": "^1.1.2"
+          }
+        },
+        "ws": {
+          "version": "7.5.9",
+          "resolved": "https://registry.npmjs.org/ws/-/ws-7.5.9.tgz",
+          "integrity": "sha512-F+P9Jil7UiSKSkppIiD94dN07AwvFixvLIj1Og1Rl9GGMuNipJnV9JzjD6XuqmAeiswGvUmNLjr5cFuXwNS77Q==",
+          "dev": true
+        }
       }
     },
     "twilsock": {
-      "version": "0.5.12",
-      "resolved": "https://registry.npmjs.org/twilsock/-/twilsock-0.5.12.tgz",
-      "integrity": "sha512-Nq3Eg0gCnMvIzb63ICew8R2lhElqOvpU79RAwXNMTYAQvIYdjDbcqysJDdIbixvJeD0fJhLkuCbaenlzWP83pQ==",
+      "version": "0.8.3",
+      "resolved": "https://registry.npmjs.org/twilsock/-/twilsock-0.8.3.tgz",
+      "integrity": "sha512-jS7sFoecgofYiRAYvinL3cYlwqOXkgtdb81q24H8mD2DNbnTwNQ6GQNURJ5GxjTYo/iSsgQjYVUs9lJaXU1uaA==",
       "dev": true,
       "requires": {
         "javascript-state-machine": "^3.0.1",
         "loglevel": "^1.6.3",
         "operation-retrier": "^3.0.0",
-        "platform": "^1.3.5",
+        "platform": "^1.3.6",
         "uuid": "^3.2.1",
         "ws": "^5.1.0"
       }
@@ -17801,9 +18058,9 @@
       "integrity": "sha512-8Y75pvTYkLJW2hWQHXxoqRgV7qb9B+9vFEtidML+7koHUFapnVJAZ6cKs+Qjz5Aw3aZWHMC6u0wJE3At+nSGwA=="
     },
     "uglify-js": {
-      "version": "3.10.1",
-      "resolved": "https://registry.npmjs.org/uglify-js/-/uglify-js-3.10.1.tgz",
-      "integrity": "sha512-RjxApKkrPJB6kjJxQS3iZlf///REXWYxYJxO/MpmlQzVkDWVI3PSnCBWezMecmTU/TRkNxrl8bmsfFQCp+LO+Q==",
+      "version": "3.17.4",
+      "resolved": "https://registry.npmjs.org/uglify-js/-/uglify-js-3.17.4.tgz",
+      "integrity": "sha512-T9q82TJI9e/C1TAxYvfb16xO120tMVFZrGA3f9/P4424DNu6ypK103y0GPFVa17yotwSyZW5iYXgjYHkGrJW/g==",
       "dev": true,
       "optional": true
     },
@@ -18540,6 +18797,12 @@
         }
       }
     },
+    "wavesurfer.js": {
+      "version": "4.6.0",
+      "resolved": "https://registry.npmjs.org/wavesurfer.js/-/wavesurfer.js-4.6.0.tgz",
+      "integrity": "sha512-+nn6VD86pTtRu9leVNXoIGOCMJyaTNsKNy9v+SfUsYo+SxLCQvEzrZZ/eKMImqspsk+BX1V1xlY4FRkHswu3fA==",
+      "dev": true
+    },
     "wbuf": {
       "version": "1.7.3",
       "resolved": "https://registry.npmjs.org/wbuf/-/wbuf-1.7.3.tgz",
@@ -19079,9 +19342,9 @@
       "integrity": "sha512-Hz/mrNwitNRh/HUAtM/VT/5VH+ygD6DV7mYKZAtHOrbs8U7lvPS6xf7EJKMF0uW1KJCl0H701g3ZGus+muE5vQ=="
     },
     "wordwrap": {
-      "version": "0.0.3",
-      "resolved": "https://registry.npmjs.org/wordwrap/-/wordwrap-0.0.3.tgz",
-      "integrity": "sha1-o9XabNXAvAAI03I0u68b7WMFkQc=",
+      "version": "1.0.0",
+      "resolved": "https://registry.npmjs.org/wordwrap/-/wordwrap-1.0.0.tgz",
+      "integrity": "sha512-gvVzJFlPycKc5dZN4yPkP8w7Dc37BtP1yczEneOb4uq34pXZcvrtRTmWV8W+Ume+XCxKgbjM+nevkyFPMybd4Q==",
       "dev": true
     },
     "workbox-background-sync": {
@@ -19370,7 +19633,7 @@
     "xmlhttprequest": {
       "version": "1.8.0",
       "resolved": "https://registry.npmjs.org/xmlhttprequest/-/xmlhttprequest-1.8.0.tgz",
-      "integrity": "sha1-Z/4HXFwk/vOfnWX197f+dRcZaPw=",
+      "integrity": "sha512-58Im/U0mlVBLM38NdZjHyhuMtCqa61469k2YP/AaPbvCoV9aQGUpbJBj1QRm2ytRiVQBD/fsw7L2bJGDVQswBA==",
       "dev": true
     },
     "xregexp": {