| Name | Type | Description | Notes |
|---|---|---|---|
| avg_first_response_time | str | [optional] | |
| avg_resolution_time | str | [optional] | |
| conversations_count | int | [optional] | |
| incoming_messages_count | int | [optional] | |
| outgoing_messages_count | int | [optional] | |
| resolutions_count | int | [optional] | |
| previous | AccountSummaryPrevious | [optional] |