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ShiftAgent

Properties

Name Type Description Notes
id int [optional] [readonly]
agent_name str [optional]
agent_id str [optional]
shift_status str [optional]
shift_start_time str [optional]
shift_end_time str [optional]
communication_channels str Communication channels this agent handles [optional]
email str Agent email address [optional]
operator_id str Supportpal Operator ID [optional]
department_ids List[int] Departments this operator belongs to [optional]

Example

from agent_metrics_client.models.shift_agent import ShiftAgent

# TODO update the JSON string below
json = "{}"
# create an instance of ShiftAgent from a JSON string
shift_agent_instance = ShiftAgent.from_json(json)
# print the JSON string representation of the object
print(ShiftAgent.to_json())

# convert the object into a dict
shift_agent_dict = shift_agent_instance.to_dict()
# create an instance of ShiftAgent from a dict
shift_agent_from_dict = ShiftAgent.from_dict(shift_agent_dict)

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