Windows Crash

[Lasttechhunter]

We keep getting a crash message in a few instances of FL Studio when trying to load presets that were exported on a Macbook.

Here is the error message.

OS Version:
Windows 11 (Version 24H2, OS Build 26100.4652, 64-bit Edition)
Exception:
Access violation at address 00007FFDABC6A397 in module 'Ripchord.vst3'. Read of address 0000000000000008
Callstack:
00007FFDAB9D0000:00007FFDABC6A397: Ripchord.vst3
00007FFDAB9D0000:00007FFDABC6AF88: Ripchord.vst3
00007FFDAB9D0000:00007FFDABC6D175: Ripchord.vst3
00007FFDAB9D0000:00007FFDABC80AD9: Ripchord.vst3
00007FFDAB9D0000:00007FFDABC2EEA0: Ripchord.vst3
00007FFDAB9D0000:00007FFDABC2EADF: Ripchord.vst3
00007FFDAB9D0000:00007FFDABC3AB65: Ripchord.vst3
00007FFDAB9D0000:00007FFDABA463F7: Ripchord.vst3
00007FFDAB9D0000:00007FFDABBBC6E6: Ripchord.vst3
00007FFDAB9D0000:00007FFDABA7C6B2: Ripchord.vst3
00007FFDAB9D0000:00007FFDABA7FE55: Ripchord.vst3
00007FFDAB9D0000:00007FFDABA7EE59: Ripchord.vst3
00007FFE46B90000:00007FFE46BA81D6: USER32.dll
00007FFE46B90000:00007FFE46BA5D2D: USER32.dll
000000006A980000:000000006ADBE596: FLEngine_x64.dll
000000006A980000:000000006ADBE608: FLEngine_x64.dll
000000006A980000:000000006ADBEADA: FLEngine_x64.dll
000000006A980000:000000006B7A219F: FLEngine_x64.dll
000000006A980000:000000006B7A2DB9: FLEngine_x64.dll
00007FF734DC0000:00007FF7350E7288: FL64.exe
00007FF734DC0000:00007FF7350E74CF: FL64.exe
00007FF734DC0000:00007FF734DF0956: FL64.exe
00007FFE474F0000:00007FFE4751E8D7: KERNEL32.DLL
00007FFE48740000:00007FFE4877C34C: ntdll.dll
Modules:
Ripchord.vst3: C:\Program Files\Common Files\VST3\Ripchord.vst3
USER32.dll: C:\Windows\System32\USER32.dll
FLEngine_x64.dll: C:\Program Files\Image-Line\FL Studio 2024\FLEngine_x64.dll
FL64.exe: C:\Program Files\Image-Line\FL Studio 2024\FL64.exe
KERNEL32.DLL: C:\Windows\System32\KERNEL32.DLL
ntdll.dll: C:\Windows\SYSTEM32\ntdll.dll