Maintenance - Service Schedule, Work Orders, Inspections, Service History

[dylanhru]

This feature update is estimated to begin development Sep 2023.
This feature is NOT 'Digital Forms' (defined as the ability to digitally create, edit, share, complete, submit and action customisable questions on an asset or task).
Digital forms are on our wishlist, though this functionality will be developed separately (as you can appreciate how complex the requirements are for this to be to done right).

Overview:
Maintenance will be broken into (4) key components:

1. Service Schedule
2. Work Orders
3. Inspections
4. Service History

Service Schedule
Used to define and manage the frequency of services required on each asset in your fleet.

• Display how close each asset is to its service
• Will auto-update based on changing SMU (engine/odometer) hours of the asset

Work Orders
A Work Order is a completable task such as a scheduled service or remedying a reported defect/issue.

• Field workers will be able to complete Work Orders based on priority, what's due and what's upcoming
• Accessible and completable from both office and mobile devices
• Will be billable (linkable) to a job, allowing for the cost of repairs to be attributed to (and collected) during job invoicing
• Existing company docs/forms can be photographed/scanned and attached to a WO
  
  

Inspections
Used to find and report issues, not remedy them. Much like Work Orders, these will be tasks in the field that can be completed on an asset but differ from Work Orders in that, they are not physical tasks, as much as they are used to 'find' physical tasks/defects that need to be done.

• Includes pre/post-hire inspections
• Existing company docs/forms can be photographed/scanned and attached to an inspection

[dylanhru]

Kaylen (ABP):
"Is it possible to add to/edit these?" (Referencing Pre/Post Hire Inspections correctly in the StayOnHire Office app)

[dylanhru]

Dylan (StayOnHire):
Not currently. This is a scope I'm currently working on and may need to get back to you in the coming weeks. The current pre and post-hire bottom sheets will become obsolete and superseded by new functionality.

The inspection pictured above will likely be replaced by Inspections.

My goal would be to attach digital forms to an inspection task.
i.e. Pre-hire checking a generator could contain a digital form "Generator Checklist"

[dylanhru]

Kaylen (ABP):
The interval should be adjustable, prediction of due date should generate based on last 14 days average runtime/day. 3 catagories of service, A,B,C (we can detail tasks in each category within our service sheets)

[dylanhru]

Dylan (StayOnHire):
This feedback will be resolved by the new Service Schedule page

[dylanhru]

Clint LVMD:

-Machine service history:

Along with a Risk assessment it is common for a customer to require a machines service history to be promptly send through. At present we save machine service and maintenance history by filling in pre-saved word document templates and then save as a word doc in maintained folders with each machine listed in our computer server files, to send to a customer we find the files in our system and then send as an email attachment usually along with the risk assessment as listed above. If we have contract labour in completing the service work, we print the sheet to have them tick, add notes, sign, and hand back once job complete, I have been taking a photograph of this sheet and saving in the computer files. How can we efficiently save service history in each machines profile? Can we create a feature that allows any other repair or maintenance related notes to be entered in a timeline manner and then be able to download or export somehow to share this with customers when requested? (I will email a service sheet templet for you to see how we have been managing this currently)