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Anonymous Admin Messages via Spike DM #18

@brandoningli

Description

@brandoningli

Is your feature request related to a problem? Please describe.

Users may wish to reach out to admins anonymously to discuss an issue.

Describe the solution you'd like

  • User sends a DM to spike initiating a ticket
  • Admins receive a message from Spike with the user's message
  • Admins can reply to that message to send a note to the anonymous user
  • Anonymous user can close the ticket with a command

Describe alternatives you've considered

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