This document outlines for the guidelines for commenting or otherwise contributing
to discussions on this repository.
This repository is for feature requests, bug reports and usage queries
related to Documatic products.
PLEASE DO NOT report or discuss security vulnerabilities here:
report issues to security@documatic.com.
Every member contributing to discussions on this repository will at all times be respectful, curteous and civil, to both Documatic staff and other members contributing to discussions. No contributor shall use swear words, outwardly racist or sexist messaging or terms which could otherwise deemed to be offensive or demeaning to a person or group of people.
We appreciate that it can be frustrating when software does not work as expected, however we do not tolerate any disrespectful or offensive messaging directed to the Documatic team.
Any failure to comply with the guidelines outlined in this document may result in you being banned from this and other Documatic forums, and barred from accessing Documatic products.
If you have an idea for a new feature in Documatic products, or an addition/extension to an existing Documatic feature, first check existing issues (opened and closed) for duplicate requests. If no existing issue exists, please open an issue using the "Feature request" issue template provided.
If you find an open issue relating to a feature request of interest to you, please react to the original issue with a 👍 or 👎 reaction to indicate that you would or would not like this feature worked on/prioritised. If you have additional thoughts which add value or unique insight to the original issue, then please leave a comment. Off topic or protracted discussions will be closed or removed.
Feature requests may be migrated by the Documatic team to a private channel with the issue opener
If you have a question about using Documatic products,
please open an issue using the "Query" issue template provided.
If your query is related to partnerships with Documatic,
fund raising or investment,
pricing,
arranging a product demo
or team onboarding,
please do not open an issue
and instead contact info@documatic.com
or a Documatic team member
you have previously been in contact with
regarding your query.
If you are experiencing a bug with Documatic products, please look for existing issues relating to your bug. If you find an open issue relating to a bug you are experiencing, please react to the original issue with a 👍 reaction - this will help the Documatic team triage bugs. If you do not find an open issue relating to your bug, please open an issue using the "Bug report" issue template provided. Please be aware that there may be a small delay between a bug being fixed in Documatic's development workflow and the bug being fixed in our production systems.