Issues with Zendesk editor field #69
Description
When using the shortcuts on a ticket on Zendesk (in the ticket field editor), the text is shown but after pressing any other button the text disappears .
Note that this is happening on a ticket where there is already a reply and the field editor appears "dynamic" (can switch between public reply/internal note). This does not happen upon creation of a new ticket.
Seems there's something blocking the extension from working on the field editor.
Happy to provide more logs, screenshot etc.Hoping for a resolution soon as the extension is really really practical! Thank you!