Skip to content

Email sending not functional: 'Expected response code "250" but got code "501"' #4700

@Aterfax

Description

@Aterfax

Current Behavior

Sending email / a test email fails with the following error message:

Whoops!

An error occurred while attempting to test mail settings: Expected response code "250" but got code "501", with message "501 HELO requires domain/address - see RFC-2821 4.1.1.1".

image

This is despite setting the SERVER_NAME env var as per #3110

This was also not fixed by forcing the docker container's hostname to a hostname with --hostname myhost.domain.com or fudging with #3216 adding the line as per.

Image: ccarney16/pterodactyl-panel:latest

Expected Behavior

Test email / normal emails should send correctly.

Steps to Reproduce

Use the Docker version of pteropanel (ccarney16/pterodactyl-panel:latest) and attempt to send an email via an account on a Poste2 email server.

Panel Version

v1.11.3

Wings Version

v1.11.4

Games and/or Eggs Affected

N/A

Docker Image

N/A

Error Logs

I found nothing relevant in the logs with debug on or off unfortunately.

Is there an existing issue for this?

  • I have searched the existing issues before opening this issue.
  • I have provided all relevant details, including the specific game and Docker images I am using if this issue is related to running a server.
  • I have checked in the Discord server and believe this is a bug with the software, and not a configuration issue with my specific system.

Metadata

Metadata

Assignees

No one assigned

    Labels

    No labels
    No labels

    Type

    No type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions