Reply Metrics?

[godd9170]

Curious if this package is able to also capture replies to emails. Have you had any experience in achieving this?

[bartdag]

Hi,

handling replies is usually done with inbound email processing such as https://aws.amazon.com/about-aws/whats-new/2015/09/amazon-ses-now-supports-inbound-email/

What did you have in mind?

[godd9170]

Hey @bartdag thanks for the reply.

I've seen a number of apps that are able to capture reply rates (ContactMonkey, Pointofmail, replyup etc.) Some of them still while using Gmail as a mail server. I can totally see how capturing open rates will work, I'm just not sure of how they are able to see when gmail emails are replied if they don't operate the mail server.

I don't suppose it's possible to pre-process the response with SES inbound and then return it back to the user's gmail inbox?