From bfd40fe5e98ba1ce577979c4b64488e5a512f393 Mon Sep 17 00:00:00 2001 From: "mintlify[bot]" <109931778+mintlify[bot]@users.noreply.github.com> Date: Wed, 19 Nov 2025 16:04:15 +0000 Subject: [PATCH 1/3] Update guides/dashboard/organization.mdx --- guides/dashboard/organization.mdx | 32 +++++++++++++++++++++++++++++++ 1 file changed, 32 insertions(+) diff --git a/guides/dashboard/organization.mdx b/guides/dashboard/organization.mdx index c55e5da9..73fee110 100644 --- a/guides/dashboard/organization.mdx +++ b/guides/dashboard/organization.mdx @@ -34,3 +34,35 @@ Profiles are also used to move funds within the same Entity. A Profile is equivalent to a crypto wallet, with the addition of holding your USD (fiat) balance. For example, [depositing USD](/guides/dashboard/deposit) into a Profile is the first step when [minting](/guides/dashboard/mint) a stablecoin. Those with the [Treasurer](/guides/dashboard/roles#treasurer) create Profiles. + +## Leaving an Organization + +If you need to leave a Dashboard Organization, the process depends on your role and the Organization's structure. + +### For Regular Users + +If you are a user with a role other than Organization Administrator: + +1. Contact your [Entity Manager](/guides/dashboard/roles#entity-manager) or [Organization Administrator](/guides/dashboard/roles#organization-administrator). +2. Request that they remove your access from the Entity or Organization. +3. The Entity Manager can remove your access at [Admin > Team Management > Users](https://dashboard.paxos.com/admin/team-management/users) by using the Edit Status dropdown in the User Actions menu. + +### For Organization Administrators + +If you are an Organization Administrator and want to leave: + +1. Ensure there is at least one other Organization Administrator who can manage the Organization. +2. Transfer any critical responsibilities to another administrator. +3. Contact [Support](https://support.paxos.com) to request removal of your Organization Administrator access. + + +Before leaving an Organization, ensure you: +- Transfer any funds or assets you are responsible for. +- Document any pending transactions or approvals. +- Hand off any API credentials or integrations you manage. +- Notify relevant team members of your departure. + + + +If you need to close an entire Organization or Entity, contact [Support](https://support.paxos.com) for assistance with the offboarding process. + From e0ace3a6b2f0bf3bd153595a7c346a4002fd6da9 Mon Sep 17 00:00:00 2001 From: "mintlify[bot]" <109931778+mintlify[bot]@users.noreply.github.com> Date: Wed, 19 Nov 2025 16:07:52 +0000 Subject: [PATCH 2/3] Update guides/dashboard/organization.mdx --- guides/dashboard/organization.mdx | 26 ++++++++++++++++---------- 1 file changed, 16 insertions(+), 10 deletions(-) diff --git a/guides/dashboard/organization.mdx b/guides/dashboard/organization.mdx index 73fee110..e546a5e0 100644 --- a/guides/dashboard/organization.mdx +++ b/guides/dashboard/organization.mdx @@ -37,23 +37,29 @@ Those with the [Treasurer](/guides/dashboard/roles#treasurer) create Profiles. ## Leaving an Organization -If you need to leave a Dashboard Organization, the process depends on your role and the Organization's structure. +Users can leave a Dashboard Organization at any time. The process depends on your role and the Organization's structure. -### For Regular Users +### For Non-Admin Users -If you are a user with a role other than Organization Administrator: +Users who are not Organization Administrators can leave any Organization at any time: -1. Contact your [Entity Manager](/guides/dashboard/roles#entity-manager) or [Organization Administrator](/guides/dashboard/roles#organization-administrator). -2. Request that they remove your access from the Entity or Organization. -3. The Entity Manager can remove your access at [Admin > Team Management > Users](https://dashboard.paxos.com/admin/team-management/users) by using the Edit Status dropdown in the User Actions menu. +1. Navigate to the [Organization page](https://dashboard.staging.itbitnonprod.com/organization). +2. Click the **Leave Organization** option. + +If you accidentally created a new Organization during the sign-up flow, you can leave it immediately by clicking the user dropdown in the top right during the onboarding flow and selecting the leave option. ### For Organization Administrators -If you are an Organization Administrator and want to leave: +Organization Administrators can only leave an Organization under specific conditions: + +**If there are other Organization Administrators:** +1. Navigate to the [Organization page](https://dashboard.staging.itbitnonprod.com/organization). +2. Click the **Leave Organization** option. +3. Ensure you transfer any critical responsibilities to another administrator before leaving. -1. Ensure there is at least one other Organization Administrator who can manage the Organization. -2. Transfer any critical responsibilities to another administrator. -3. Contact [Support](https://support.paxos.com) to request removal of your Organization Administrator access. +**If you are the only Organization Administrator:** +- You can only leave if there are no other users in the Organization. +- If there are other users, you must first promote another user to Organization Administrator or remove all other users before you can leave. Before leaving an Organization, ensure you: From e048fb0febd93d30d2d6ff436cea6a062486929e Mon Sep 17 00:00:00 2001 From: "mintlify[bot]" <109931778+mintlify[bot]@users.noreply.github.com> Date: Wed, 19 Nov 2025 16:10:02 +0000 Subject: [PATCH 3/3] Update guides/dashboard/organization.mdx --- guides/dashboard/organization.mdx | 3 ++- 1 file changed, 2 insertions(+), 1 deletion(-) diff --git a/guides/dashboard/organization.mdx b/guides/dashboard/organization.mdx index e546a5e0..03a46ce2 100644 --- a/guides/dashboard/organization.mdx +++ b/guides/dashboard/organization.mdx @@ -63,10 +63,11 @@ Organization Administrators can only leave an Organization under specific condit Before leaving an Organization, ensure you: -- Transfer any funds or assets you are responsible for. - Document any pending transactions or approvals. - Hand off any API credentials or integrations you manage. - Notify relevant team members of your departure. + +Note: Any funds or balances associated with the entities within your Organization will remain available. If you need to regain Dashboard access to them, contact [Support](https://support.paxos.com).