Nothing user-visible happens, not even an error.
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your server installation folder
If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your Nextcloud installation folder
or
Insert your config.php content here
Make sure to remove all sensitive content such as passwords. (e.g. database password, passwordsalt, secret, smtp password, …)
Insert your webserver log here
{
"reqId": "iCox11cLWx7avl0BqLNH",
"level": 3,
"time": "2024-10-18T22:25:54+00:00",
"remoteAddr": "...",
"user": "--",
"app": "no app in context",
"method": "POST",
"url": "/index.php/login/webauthn/finish",
"message": "An error occurred",
"userAgent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:132.0) Gecko/20100101 Firefox/132.0",
"version": "30.0.1.2",
"exception": {
"Exception": "Webauthn\\Exception\\InvalidUserHandleException",
"Message": "Invalid user handle",
"Code": 0,
"Trace": [
{
"file": "/nextcloud/apps/twofactor_webauthn/vendor/web-auth/webauthn-lib/src/CeremonyStep/CheckUserHandle.php",
"line": 31,
"function": "create",
"class": "Webauthn\\Exception\\InvalidUserHandleException",
"type": "::",
"args": ["*** sensitive parameters replaced ***"]
},
{
"file": "/nextcloud/apps/twofactor_webauthn/vendor/web-auth/webauthn-lib/src/CeremonyStep/CeremonyStepManager.php",
"line": 31,
"function": "process",
"class": "Webauthn\\CeremonyStep\\CheckUserHandle",
"type": "->"
},
{
"file": "/nextcloud/apps/twofactor_webauthn/vendor/web-auth/webauthn-lib/src/AuthenticatorAssertionResponseValidator.php",
"line": 190,
"function": "process",
"class": "Webauthn\\CeremonyStep\\CeremonyStepManager",
"type": "->"
},
{
"file": "/nextcloud/lib/private/Authentication/WebAuthn/Manager.php",
"line": 222,
"function": "check",
"class": "Webauthn\\AuthenticatorAssertionResponseValidator",
"type": "->"
},
{
"file": "/nextcloud/core/Controller/WebAuthnController.php",
"line": 79,
"function": "finishAuthentication",
"class": "OC\\Authentication\\WebAuthn\\Manager",
"type": "->"
},
{
"file": "/nextcloud/lib/private/AppFramework/Http/Dispatcher.php",
"line": 208,
"function": "finishAuthentication",
"class": "OC\\Core\\Controller\\WebAuthnController",
"type": "->"
},
{
"file": "/nextcloud/lib/private/AppFramework/Http/Dispatcher.php",
"line": 114,
"function": "executeController",
"class": "OC\\AppFramework\\Http\\Dispatcher",
"type": "->"
},
{
"file": "/nextcloud/lib/private/AppFramework/App.php",
"line": 161,
"function": "dispatch",
"class": "OC\\AppFramework\\Http\\Dispatcher",
"type": "->"
},
{
"file": "/nextcloud/lib/private/Route/Router.php",
"line": 302,
"function": "main",
"class": "OC\\AppFramework\\App",
"type": "::"
},
{
"file": "/nextcloud/lib/base.php",
"line": 1001,
"function": "match",
"class": "OC\\Route\\Router",
"type": "->"
},
{
"file": "/nextcloud/index.php",
"line": 24,
"function": "handleRequest",
"class": "OC",
"type": "::"
}
],
"File": "/nextcloud/apps/twofactor_webauthn/vendor/web-auth/webauthn-lib/src/Exception/InvalidUserHandleException.php",
"Line": 13,
"message": "An error occurred",
"exception": {},
"CustomMessage": "An error occurred"
}
}
Insert your browser log here, this could for example include:
a) The javascript console log
b) The network log
Steps to reproduce
Expected behaviour
Successful login
Actual behaviour
Nothing user-visible happens, not even an error.
The POST request to
index.php/login/webauthn/finishresponds with a 500 - Internal Server ErrorServer configuration
Operating system: Unknown - Shared hosting
Web server: Unknown - Shared hosting
Database: MySQL
PHP version: 8.3
Version: 30.0.01
Updated from an older version or fresh install: Updated
List of activated apps:
The content of config/config.php:
Client configuration
Browser: Firefox 132
Operating system: macOS
Logs
Web server error log
Server log (data/nextcloud.log)
Browser log