[HCL] Exegate SpecialPro Smart

[dsenash]

Hi,
Which driver need to use for:
ID 0925:1234 Lakeview Research UPS USB Mon V2.0
iManufacturer 1 RICHCOMM
iProduct 2 UPS USB Mon V2.0

Driver richcomm_usb doesn't work. Driver failed to start (exit status=1)
Looks like this driver is for UPS USB MON 1.4
Which driver need to use with UPS USB Mon V2.0?
Thanks.

[dsenash]

USB device [0925:1234] matches, but driver callback failed: could not clear/halt ep 129: No such file or directory
Driver failed to start (exit status=1)
Network UPS Tools - Richcomm dry-contact to USB driver 0.04 (2.7.4)

[jimklimov]

Try nutdrv_qx, this ID recently came up a lot with armac subdriver that got many updates in the NUT master branch, so you might benefit from a custom build while 2.8.1 is not released yet: https://github.com/networkupstools/nut/wiki/Building-NUT-for-in%E2%80%90place-upgrades-or-non%E2%80%90disruptive-tests

At the very least, you can run newest drivers right from the build workspace to test if they support the device, without necessarily changing the installed NUT files until you're satisfied with the new ones.

[dsenash]

nut-scanner showed me the following:
[nutdev1]
driver = "richcomm_usb"
port = "auto"
vendorid = "0925"
productid = "1234"
product = "UPS USB Mon V2.0"
vendor = "RICHCOMM"
bus = "007"

Looks like driver richcomm_usb is valid.
But as soon as I start upsdrvctl I am getting:
root@orange5:/tmp/nut/drivers# upsdrvctl start
Network UPS Tools - UPS driver controller 2.7.4
Network UPS Tools - Richcomm dry-contact to USB driver 0.04 (2.7.4)
Warning: This is an experimental driver.
Some features may not function correctly.

USB device [0925:1234] matches, but driver callback failed: could not clear/halt ep 129: No such file or directory
Driver failed to start (exit status=1)

Is any ideas how to fix this?
Rg, Dmitry

[jimklimov]

Well, nut-scanner discovery is mostly based on identifiers; just for a few driver types can it dig deeper. Many USB-connected vendors use same chips with unrelated protocols (some with bogus unlicensed IDs like 0000, 0001, ffff). Some vendors seem to own or license their IDs but put out unrelated products to the market under the same brand and identification.

I believe richcomm_usb describes itself as a "dry-contact to USB solution". If your UPS talks an actual protocol (likely Qx) then a driver like nutdrv_qx should be the first choice - it is supposed to include and override all previously made separate Qx driver efforts.

Also note that NUT v2.7.4 is about 7.5 years old now, so newer code may behave better...

[DIMMonchik]

Has anyone found a suitable driver for this UPS yet?

[jimklimov]

Hello. Which drivers did you try, and with which NUT version?

[DIMMonchik]

Hello. Which drivers did you try, and with which NUT version?

Network UPS Tools - 2.8.0
nutdrv_qx
richcomm_usb

[arsonx]

Hello. I have the same issue trying to setup Nut for Armac UPS (ARMAC UPS HOME 650E LED V2). I've compiled nut-2.8.2 on Debian 12. I was trying both richcomm_usb and nutdrv_qx.

nutdrv_qx

drivers/nutdrv_qx -a nutdrv -D

Network UPS Tools - Generic Q* USB/Serial driver 0.36 (2.8.2)
USB communication driver (libusb 0.1) 0.47
   0.000000     [D1] upsdrv_makevartable...
   0.000156     [D1] Using USB implementation: libusb-0.1 (or compat)
   0.000509     [D1] Network UPS Tools version 2.8.2 (release/snapshot of 2.8.2) built with gcc (Debian 12.2.0-14) 12.2.0 and configured with flags: --with-drivers=richcomm_usb,nutdrv_qx --with-statepath=/var/run/nut --with-pidpath=/var/run/nut --with-user=root --with-group=root --sysconfdir=/etc/nut
   0.000617     [D1] debug level is '1'
   0.002873     [D1] Succeeded to become_user(root): now UID=0 GID=0
   0.002969     [D1] upsdrv_initups...
   0.010568     [D1] interrupt read error: error submitting URB: No such file or directory (-2)
   0.017408     [D1] interrupt read error: error submitting URB: No such file or directory (-2)
   0.024096     [D1] interrupt read error: error submitting URB: No such file or directory (-2)
   0.030572     [D1] interrupt read error: error submitting URB: No such file or directory (-2)
   0.036698     [D1] interrupt read error: error submitting URB: No such file or directory (-2)
   0.043001     [D1] interrupt read error: error submitting URB: No such file or directory (-2)
   0.049476     [D1] interrupt read error: error submitting URB: No such file or directory (-2)
   0.056389     [D1] interrupt read error: error submitting URB: No such file or directory (-2)
   0.063118     [D1] interrupt read error: error submitting URB: No such file or directory (-2)
   0.069594     [D1] interrupt read error: error submitting URB: No such file or directory (-2)
   0.076262     [D1] interrupt read error: error submitting URB: No such file or directory (-2)
   0.082711     [D1] interrupt read error: error submitting URB: No such file or directory (-2)
   0.089008     [D1] interrupt read error: error submitting URB: No such file or directory (-2)
   0.095352     [D1] interrupt read error: error submitting URB: No such file or directory (-2)
   0.101893     [D1] interrupt read error: error submitting URB: No such file or directory (-2)
   0.108356     [D1] interrupt read error: error submitting URB: No such file or directory (-2)
   0.114546     [D1] interrupt read error: error submitting URB: No such file or directory (-2)
   0.120961     [D1] interrupt read error: error submitting URB: No such file or directory (-2)
   0.127458     [D1] interrupt read error: error submitting URB: No such file or directory (-2)
   0.133902     [D1] interrupt read error: error submitting URB: No such file or directory (-2)
   0.140679     [D1] interrupt read error: error submitting URB: No such file or directory (-2)
   0.147354     [D1] interrupt read error: error submitting URB: No such file or directory (-2)
   0.153634     [D1] interrupt read error: error submitting URB: No such file or directory (-2)
   0.160420     [D1] interrupt read error: error submitting URB: No such file or directory (-2)
   0.160587     Device not supported!
   0.160617     Device not supported!

richcomm_usb

drivers/richcomm_usb -a richcomm -D

Network UPS Tools - Richcomm dry-contact to USB driver 0.13 (2.8.2)
Warning: This is an experimental driver.
Some features may not function correctly.

   0.000000     [D1] Network UPS Tools version 2.8.2 (release/snapshot of 2.8.2) built with gcc (Debian 12.2.0-14) 12.2.0 and configured with flags: --with-drivers=richcomm_usb,nutdrv_qx --with-statepath=/var/run/nut --with-pidpath=/var/run/nut --with-user=root --with-group=root --sysconfdir=/etc/nut
   0.000120     [D1] debug level is '1'
   0.002875     [D1] Succeeded to become_user(root): now UID=0 GID=0
   0.028376     USB device [0925:1234] matches, but driver callback failed: could not clear/halt ep 129: No such file or directory
   0.028440     upsnotify: failed to notify about state 4: no notification tech defined, will not spam more about it

/etc/nut/ups.conf

[richcomm]
        driver = "richcomm_usb"
        port = "auto"
[nutdrv]
        driver = nutdrv_qx
        port = auto
        vendorid = "0925"
        productid = "1234"
        product = "UPS USB Mon V2.0"
        vendor = "RICHCOMM"
        bus = "001"

Did anyone managed to make it run?
Thanks!

[pr0fetul]

Hi,
It seems that I have a similar issue. I have a TedElectric UPS, powered by a Richcomm driver. When I put the richcomm_usb driver, I have the following output:

-----------------------------------------------------------
 Add-on: Network UPS Tools
 Manage battery backup (UPS) devices
-----------------------------------------------------------
 Add-on version: 0.13.1
 You are running the latest version of this add-on.
 System: Home Assistant OS 12.4  (amd64 / qemux86-64)
 Home Assistant Core: 2024.8.1
 Home Assistant Supervisor: 2024.08.0
-----------------------------------------------------------
 Please, share the above information when looking for help
 or support in, e.g., GitHub, forums or the Discord chat.
-----------------------------------------------------------
s6-rc: info: service base-addon-banner successfully started
s6-rc: info: service fix-attrs: starting
s6-rc: info: service base-addon-timezone: starting
s6-rc: info: service base-addon-log-level: starting
s6-rc: info: service fix-attrs successfully started
[15:17:47] INFO: Configuring timezone (Europe/Bucharest)...
Log level is set to TRACE
s6-rc: info: service base-addon-log-level successfully started
s6-rc: info: service base-addon-timezone successfully started
s6-rc: info: service legacy-cont-init: starting
cont-init: info: running /etc/cont-init.d/nut.sh
[15:02:57] INFO: Setting mode to netserver...
[15:02:58] INFO: Connected USB devices:
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 006: ID 0925:1234 Lakeview Research UPS USB Mon V2.0
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 0627:0001 Adomax Technology Co., Ltd QEMU Tablet
Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
[15:02:58] INFO: Generating /etc/nut/upsd.users...
[15:02:59] INFO: Configuring user: kiri
[15:02:59] DEBUG: Password SHA1: 40D504F096532AFB7D65D495D9AC882E54D6CB7B
[15:02:59] DEBUG: Requested API resource: https://api.pwnedpasswords.com/range/40D50
[15:02:59] DEBUG: API HTTP Response code: 200
[15:02:59] INFO: Password is NOT in the Have I Been Pwned database! Nice!
[15:03:00] INFO: Configuring Device named TE_1800W...
[15:18:09] INFO: Starting the UPS drivers...
   0.000000	[D1] Starting UPS: TE_1800W
USB device [0925:1234] matches, but driver callback failed: Entity not found
Network UPS Tools - Richcomm dry-contact to USB driver 0.10 (2.8.0)
Warning: This is an experimental driver.
Some features may not function correctly.

Network UPS Tools - UPS driver controller 2.8.0
   0.065558	Driver failed to start (exit status=1)
cont-init: info: /etc/cont-init.d/nut.sh exited 1
cont-init: info: running /etc/cont-init.d/nutclient.sh
[15:18:09] TRACE: bashio::config.equals: mode netclient
[15:18:09] TRACE: bashio::config: mode
[15:18:09] TRACE: bashio::addon.config
[15:18:09] TRACE: bashio::cache.exists: addons.self.options.config
[15:18:09] TRACE: bashio::fs.file_exists: /tmp/.bashio/addons.self.options.config.cache
[15:18:09] TRACE: bashio::cache.get: addons.self.options.config
[15:18:09] TRACE: bashio::cache.exists: addons.self.options.config
[15:18:09] TRACE: bashio::fs.file_exists: /tmp/.bashio/addons.self.options.config.cache
[15:18:09] TRACE: bashio::jq: {"users":[{"username":"xxx","password":"xxxxxx","instcmds":["all"],"actions":[]}],"devices":[{"name":"TE_1800W","driver":"richcomm_usb","port":"auto","config":[]}],"mode":"netserver","shutdown_host":false,"list_usb_devices":true,"log_level":"trace","leave_front_door_open":false} if (.mode == null) then
            null
        elif (.mode | type == "string") then
            .mode // empty
        elif (.mode | type == "boolean") then
            .mode // false
        elif (.mode | type == "array") then
            if (.mode == []) then
                empty
            else
                .mode[]
            end
        elif (.mode | type == "object") then
            if (.mode == {}) then
                empty
            else
                .mode
            end
        else
            .mode
        end
[15:18:09] TRACE: bashio::var.equals: netserver netclient
[15:18:09] TRACE: bashio::config.has_value: upsmon_deadtime
[15:18:09] TRACE: bashio::config: upsmon_deadtime
[15:18:09] TRACE: bashio::addon.config
[15:18:09] TRACE: bashio::cache.exists: addons.self.options.config
[15:18:09] TRACE: bashio::fs.file_exists: /tmp/.bashio/addons.self.options.config.cache
[15:18:09] TRACE: bashio::cache.get: addons.self.options.config
[15:18:09] TRACE: bashio::cache.exists: addons.self.options.config
[15:18:09] TRACE: bashio::fs.file_exists: /tmp/.bashio/addons.self.options.config.cache
[15:18:09] TRACE: bashio::jq: {"users":[{"username":"xxx","password":"xxxxx","instcmds":["all"],"actions":[]}],"devices":[{"name":"TE_1800W","driver":"richcomm_usb","port":"auto","config":[]}],"mode":"netserver","shutdown_host":false,"list_usb_devices":true,"log_level":"trace","leave_front_door_open":false} if (.upsmon_deadtime == null) then
            null
        elif (.upsmon_deadtime | type == "string") then
            .upsmon_deadtime // empty
        elif (.upsmon_deadtime | type == "boolean") then
            .upsmon_deadtime // false
        elif (.upsmon_deadtime | type == "array") then
            if (.upsmon_deadtime == []) then
                empty
            else
                .upsmon_deadtime[]
            end
        elif (.upsmon_deadtime | type == "object") then
            if (.upsmon_deadtime == {}) then
                empty
            else
                .upsmon_deadtime
            end
        else
            .upsmon_deadtime
        end
cont-init: info: /etc/cont-init.d/nutclient.sh exited 0
cont-init: warning: some scripts exited nonzero
s6-rc: warning: unable to start service legacy-cont-init: command exited 1
/run/s6/basedir/scripts/rc.init: warning: s6-rc failed to properly bring all the services up! Check your logs (in /run/uncaught-logs/current if you have in-container logging) for more information.
/run/s6/basedir/scripts/rc.init: fatal: stopping the container.

and when I use the driver nutdrv_qx, I have this output from the HA addon:

-----------------------------------------------------------
 Add-on: Network UPS Tools
 Manage battery backup (UPS) devices
-----------------------------------------------------------
 Add-on version: 0.13.1
 You are running the latest version of this add-on.
 System: Home Assistant OS 12.4  (amd64 / qemux86-64)
 Home Assistant Core: 2024.8.1
 Home Assistant Supervisor: 2024.08.0
-----------------------------------------------------------
 Please, share the above information when looking for help
 or support in, e.g., GitHub, forums or the Discord chat.
-----------------------------------------------------------
s6-rc: info: service base-addon-banner successfully started
s6-rc: info: service fix-attrs: starting
s6-rc: info: service base-addon-timezone: starting
s6-rc: info: service base-addon-log-level: starting
s6-rc: info: service fix-attrs successfully started
[15:08:23] INFO: Configuring timezone (Europe/Bucharest)...
Log level is set to TRACE
s6-rc: info: service base-addon-log-level successfully started
s6-rc: info: service base-addon-timezone successfully started
s6-rc: info: service legacy-cont-init: starting
cont-init: info: running /etc/cont-init.d/nut.sh
[15:08:49] TRACE: bashio::config: mode
[15:08:49] TRACE: bashio::addon.config
[15:08:49] TRACE: bashio::cache.exists: addons.self.options.config
[15:08:49] TRACE: bashio::fs.file_exists: /tmp/.bashio/addons.self.options.config.cache
[15:08:49] TRACE: bashio::cache.get: addons.self.options.config
[15:08:49] TRACE: bashio::cache.exists: addons.self.options.config
[15:08:49] TRACE: bashio::fs.file_exists: /tmp/.bashio/addons.self.options.config.cache
[15:08:49] TRACE: bashio::jq: {"users":[{"username":"xxxx","password":"xxxxxx","instcmds":["all"],"actions":[]}],"devices":[{"name":"TE_1800W","driver":"nutdrv_qx","port":"auto","config":[]}],"mode":"netserver","shutdown_host":false,"list_usb_devices":true,"log_level":"trace","leave_front_door_open":false} if (.mode == null) then
            null
        elif (.mode | type == "string") then
            .mode // empty
        elif (.mode | type == "boolean") then
            .mode // false
        elif (.mode | type == "array") then
            if (.mode == []) then
                empty
            else
                .mode[]
            end
        elif (.mode | type == "object") then
            if (.mode == {}) then
                empty
            else
                .mode
            end
        else
            .mode
        end
[15:08:49] INFO: Setting mode to netserver...
     elif (.devices[0].config | type == "boolean") then
            .devices[0].config // false
        elif (.devices[0].config | type == "array") then
            if (.devices[0].config == []) then
                empty
            else
                .devices[0].config[]
            end
        elif (.devices[0].config | type == "object") then
            if (.devices[0].config == {}) then
                empty
            else
                .devices[0].config
            end
        else
            .devices[0].config
        end
[15:08:52] INFO: Starting the UPS drivers...
   0.000000	[D1] Starting UPS: TE_1800W
Device not supported!
Device not supported!
Network UPS Tools - Generic Q* USB/Serial driver 0.32 (2.8.0)
   0.773285	Driver failed to start (exit status=1)
USB communication driver (libusb 1.0) 0.43
Network UPS Tools - UPS driver controller 2.8.0
cont-init: info: /etc/cont-init.d/nut.sh exited 1
cont-init: info: running /etc/cont-init.d/nutclient.sh
[15:08:53] TRACE: bashio::config.equals: mode netclient
[15:08:53] TRACE: bashio::config: mode
[15:08:53] TRACE: bashio::addon.config
[15:08:53] TRACE: bashio::cache.exists: addons.self.options.config
[15:08:53] TRACE: bashio::fs.file_exists: /tmp/.bashio/addons.self.options.config.cache
[15:08:53] TRACE: bashio::cache.get: addons.self.options.config
[15:08:53] TRACE: bashio::cache.exists: addons.self.options.config
[15:08:53] TRACE: bashio::fs.file_exists: /tmp/.bashio/addons.self.options.config.cache
[15:08:53] TRACE: bashio::jq: {"users":[{"username":"xxxx","password":"xxxxx","instcmds":["all"],"actions":[]}],"devices":[{"name":"TE_1800W","driver":"nutdrv_qx","port":"auto","config":[]}],"mode":"netserver","shutdown_host":false,"list_usb_devices":true,"log_level":"trace","leave_front_door_open":false} if (.mode == null) then
            null
        elif (.mode | type == "string") then
            .mode // empty
        elif (.mode | type == "boolean") then
            .mode // false
        elif (.mode | type == "array") then
            if (.mode == []) then
                empty
            else
                .mode[]
            end
        elif (.mode | type == "object") then
            if (.mode == {}) then
                empty
            else
                .mode
            end
        else
            .mode
        end
[15:08:53] TRACE: bashio::var.equals: netserver netclient
[15:08:53] TRACE: bashio::config.has_value: upsmon_deadtime
[15:08:53] TRACE: bashio::config: upsmon_deadtime
[15:08:53] TRACE: bashio::addon.config
[15:08:53] TRACE: bashio::cache.exists: addons.self.options.config
[15:08:53] TRACE: bashio::fs.file_exists: /tmp/.bashio/addons.self.options.config.cache
[15:08:53] TRACE: bashio::cache.get: addons.self.options.config
[15:08:53] TRACE: bashio::cache.exists: addons.self.options.config
[15:08:53] TRACE: bashio::fs.file_exists: /tmp/.bashio/addons.self.options.config.cache
[15:08:53] TRACE: bashio::jq: {"users":[{"username":"kiri","password":"MumuCucu@44","instcmds":["all"],"actions":[]}],"devices":[{"name":"TE_1800W","driver":"nutdrv_qx","port":"auto","config":[]}],"mode":"netserver","shutdown_host":false,"list_usb_devices":true,"log_level":"trace","leave_front_door_open":false} if (.upsmon_deadtime == null) then
            null
        elif (.upsmon_deadtime | type == "string") then
            .upsmon_deadtime // empty
        elif (.upsmon_deadtime | type == "boolean") then
            .upsmon_deadtime // false
        elif (.upsmon_deadtime | type == "array") then
            if (.upsmon_deadtime == []) then
                empty
            else
                .upsmon_deadtime[]
            end
        elif (.upsmon_deadtime | type == "object") then
            if (.upsmon_deadtime == {}) then
                empty
            else
                .upsmon_deadtime
            end
        else
            .upsmon_deadtime
        end
cont-init: info: /etc/cont-init.d/nutclient.sh exited 0
cont-init: warning: some scripts exited nonzero
s6-rc: warning: unable to start service legacy-cont-init: command exited 1
/run/s6/basedir/scripts/rc.init: warning: s6-rc failed to properly bring all the services up! Check your logs (in /run/uncaught-logs/current if you have in-container logging) for more information.
/run/s6/basedir/scripts/rc.init: fatal: stopping the container.
s6-rc: info: service fix-attrs: stopping
s6-rc: info: service base-addon-timezone: stopping
s6-rc: info: service base-addon-log-level: stopping
s6-rc: info: service fix-attrs successfully stopped
s6-rc: info: service base-addon-timezone successfully stopped
s6-rc: info: service base-addon-log-level successfully stopped
s6-rc: info: service base-addon-banner: stopping
s6-rc: info: service base-addon-banner successfully stopped
s6-rc: info: service s6rc-oneshot-runner: stopping
s6-rc: info: service s6rc-oneshot-runner successfully stopped

Any idea on how can I make it work?

[romale]

I've issue to.
UPS: Exegate UHB-3000

lsusb |grep Lake
Bus 003 Device 004: ID 0925:1234 Lakeview Research UPS USB Mon V2.0

./richcomm_usb -a ups -u root
Network UPS Tools 2.8.2.1755-1755-gf1bc634ab (development iteration after 2.8.2) - Richcomm dry-contact to USB driver 0.14
Warning: This is an experimental driver.
Some features may not function correctly.

USB device [0925:1234] matches, but driver callback failed: could not clear/halt ep 129: No such file or directory
upsnotify: failed to notify about state NOTIFY_STATE_STOPPING: no notification tech defined, will not spam more about it

./nutdrv_qx -a ups -u root
Network UPS Tools 2.8.2.1755-1755-gf1bc634ab (development iteration after 2.8.2) - Generic Q* USB/Serial driver 0.39
USB communication driver (libusb 0.1) 0.50
Device not supported!
Device not supported!
upsnotify: failed to notify about state NOTIFY_STATE_STOPPING: no notification tech defined, will not spam more about it

[Stasiz]

UPS ExeGate SpecialPro Smart LLB-650.LCD.AVR.2SH.RJ.USB works fine with nutdrv_qx.
lsusb

Bus 005 Device 002: ID 0925:1234 Lakeview Research
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               1.10
  bDeviceClass            0
  bDeviceSubClass         0
  bDeviceProtocol         0
  bMaxPacketSize0        64
  idVendor           0x0925 Lakeview Research
  idProduct          0x1234
  bcdDevice            0.00
  iManufacturer           1 RICHCOMM
  iProduct                2 UPS USB Mon V2.0

upsc

Init SSL without certificate database
battery.voltage: 13.6
device.type: ups
driver.debug: 0
driver.flag.allow_killpower: 0
driver.name: nutdrv_qx
driver.parameter.pollfreq: 30
driver.parameter.pollinterval: 2
driver.parameter.port: auto
driver.parameter.synchronous: auto
driver.state: quiet
driver.version: 2.8.2
driver.version.data: Q1 0.08
driver.version.internal: 0.36
driver.version.usb: libusb-1.0.23 (API: 0x1000107)
input.frequency: 49.0
input.voltage: 244.0
input.voltage.fault: 0.0
output.voltage: 243.0
ups.beeper.status: enabled
ups.delay.shutdown: 30
ups.delay.start: 180
ups.load: 3
ups.productid: 1234
ups.status: OL
ups.temperature: 30.8
ups.type: offline / line interactive
ups.vendorid: 0925

os

Oracle Linux Server release 8.10
nut-2.8.2-1.el8.x86_64

[MauroMP1]

UPS ExeGate SpecialPro Smart LLB-650.LCD.AVR.2SH.RJ.USB works fine with nutdrv_qx. lsusb

Bus 005 Device 002: ID 0925:1234 Lakeview Research
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               1.10
  bDeviceClass            0
  bDeviceSubClass         0
  bDeviceProtocol         0
  bMaxPacketSize0        64
  idVendor           0x0925 Lakeview Research
  idProduct          0x1234
  bcdDevice            0.00
  iManufacturer           1 RICHCOMM
  iProduct                2 UPS USB Mon V2.0

upsc

Init SSL without certificate database
battery.voltage: 13.6
device.type: ups
driver.debug: 0
driver.flag.allow_killpower: 0
driver.name: nutdrv_qx
driver.parameter.pollfreq: 30
driver.parameter.pollinterval: 2
driver.parameter.port: auto
driver.parameter.synchronous: auto
driver.state: quiet
driver.version: 2.8.2
driver.version.data: Q1 0.08
driver.version.internal: 0.36
driver.version.usb: libusb-1.0.23 (API: 0x1000107)
input.frequency: 49.0
input.voltage: 244.0
input.voltage.fault: 0.0
output.voltage: 243.0
ups.beeper.status: enabled
ups.delay.shutdown: 30
ups.delay.start: 180
ups.load: 3
ups.productid: 1234
ups.status: OL
ups.temperature: 30.8
ups.type: offline / line interactive
ups.vendorid: 0925

os

Oracle Linux Server release 8.10
nut-2.8.2-1.el8.x86_64

Hello, i have the same iusse with ups hikvision ds-ups2000, can you share the ups.conf?, for this case, thanks

[Stasiz]

can you share the ups.conf?

Nothing special:

[myups]
  driver = nutdrv_qx
  port = auto

But I used the rules for udev:
cp /lib/udev/rules.d/62-nut-usbups.rules /etc/udev/rules.d/
There is:

#  Sweex 1000VA  - nutdrv_qx richcomm_usb
ATTR{idVendor}=="0925", ATTR{idProduct}=="1234", MODE="664", GROUP="dialout"