Export to CSV

[xKronyx]

What installation are you running?

Production (netalertx) 📦

Is there an existing issue for this?

• I have searched the existing open and closed issues and I checked the docs https://docs.netalertx.com/

The issue occurs in the following browsers. Select at least 2.

• Firefox
• Chrome
• Edge
• Safari (unsupported) - PRs welcome
• N/A - This is an issue with the backend

Current Behavior

I have this error when i try to export from the latest HA version

There is nothing in the logs

Expected Behavior

export devices to csv

Steps To Reproduce

No response

Relevant app.conf settings

docker-compose.yml

Debug or Trace enabled

• I have read and followed the steps in the wiki link above and provided the required debug logs and the log section covers the time when the issue occurs.

Relevant app.log section

  PASTE LOG HERE. Using the triple backticks preserves format.

Docker Logs

Nothing in all the logs

[jokob-sk]

Hi,

This might be caused by some unexpected characters in one of the device fields.

I tested it on a clean instance, which is working fine, so I believe it is data related.

1. Can you check if there is a devices.csv file in the /config folder?
2. Can you try the Workflow Export to see if taht works as expected?
3. Are there any errors in the browser console (f12) when exporting the csv?
4. Can you execute the function in the /docs api endpoint directly by:
   1. Navigate to server:GRAPHQL_PORT URL.
   2. Click Authorize and enter your API_TOKEN.
   3. Find the /devices/export endpoint.
   4. Click Try it out
   5. Click Execute
   6. Click Download file
5. Try going through your devices list if you spot unusual characters in any of the fields and try to clear them (e.g. check the comments section)

We can dive into deeper logs or other workarounds (divide and conquer to find the device with the issue) if above doesn't work.