When you start iLoader, an empty window with a white background is displayed

[madkite2]

Describe the bug
When you start iLoader, an empty window with a white background is displayed

Screenshots
If applicable, add screenshots to help explain your problem.

Desktop (please complete the following information):

• OS: [Windows 11]
• iloader version: [1.1.6.0]
• Package Format: [exe]

Smartphone (please complete the following information):

• Device: [iPhone 11]
• OS: [iOS 26.3]

Additional context
When you start the iLoader application, the program opens, but instead of the interface, an empty window with a white background is displayed. There are no controls, menus and content. The application does not respond to user actions, it can only be closed through the task manager. The problem is observed on the penultimate and latest version of the application. Surprisingly, a week ago everything was fine, the only thing that made the installation of iTunes from ms store. Full reinstallation of iTunes/iCloud did not solve the problem.

[nab138]

What GPU do you have?
Do you have Microsoft edge installed and does it work?

[madkite2]

What GPU do you have? Do you have Microsoft edge installed and does it work?

Nvidia processor. I deleted Microsoft edge from the system, just before the "error". Do you think it's connected?

[nab138]

Likely, iloader is built in tauri which requires the Microsoft Edge Webview to be installed on your system.

[madkite2]

Likely, iloader is built in tauri which requires the Microsoft Edge Webview to be installed on your system.

Hmm, thank you! I'll try to install Edge again and report the result

[madkite2]

Likely, iloader is built in tauri which requires the Microsoft Edge Webview to be installed on your system.

Is it normal that now it requires to install WebView2 Runtime?

[mak448a]

I'm having the same issue on Linux on iLoader v1.1.6.

Gtk-Message: 12:27:58.175: Failed to load module "appmenu-gtk-module": 'gtk_module_display_init': /usr/lib64/gtk-3.0/modules/libwindow-decorations-gtk-module.so: undefined symbol: gtk_module_display_init
Could not create default EGL display: EGL_BAD_PARAMETER. Aborting..

[nab138]

I'm having the same issue on Linux on iLoader v1.1.6.

Gtk-Message: 12:27:58.175: Failed to load module "appmenu-gtk-module": 'gtk_module_display_init': /usr/lib64/gtk-3.0/modules/libwindow-decorations-gtk-module.so: undefined symbol: gtk_module_display_init
Could not create default EGL display: EGL_BAD_PARAMETER. Aborting..

This is a seperate issue since it seems like you're using linux, same or similar issue as #14, #41 and #29
If you're using the AppImage, use the deb or rpm instead, and if you're on arch, you could try the community aur package (iloader-bin, I am not affiliated with whoever made this so I cannot vouch for it's legitimacy) or build from source.

[nab138]

Likely, iloader is built in tauri which requires the Microsoft Edge Webview to be installed on your system.

Is it normal that now it requires to install WebView2 Runtime?

Yes, you can see the revelvant documentation here https://tauri.app/start/prerequisites/#webview2