An unknown error occurred with addon e227c1e6_visonic_proxy. Check supervisor logs for details (check with 'ha supervisor logs')

[untersberg]

Hello all,

Visonic Proxy will not start,

Under config:
websocket_auth_key*: Is here ment the panel ID?

Please help me on that, Thank you!

[msp1974]

What is in the logs?

[untersberg]

Logger: homeassistant.components.hassio
Quelle: components/hassio/websocket_api.py:148
Integration: Home Assistant Supervisor (Dokumentation, Probleme)
Erstmals aufgetreten: 16:13:30 (2 Vorkommnisse)
Zuletzt protokolliert: 19:05:26

Failed to to call /addons/e227c1e6_visonic_proxy/start - An unknown error occurred with addon e227c1e6_visonic_proxy. Check supervisor logs for details (check with 'ha supervisor logs')

[untersberg]

is ther any modification needed in the Visonic Proxy config?
Thank you!

[msp1974]

Sorry i meant the visonic proxy logs. In settings -> system -> logs, select visonic proxy

Config will not cause the no start issue afaik

[untersberg]

[untersberg]

There is no failure in the log

[untersberg]

always the same failue

[untersberg]

Please help on that to solve this issue. Thank you!

[msp1974]

This is very challenging without something that is saying what the issue is. Is there anything i the supervisor logs? This kind of 'it cant start' issue seems to be more starting the docker container than the actual proxy server code. Are you able to try and run the docker directly?