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Privacy Policy

SegFlow CRM is a management system for insurance brokerages. The repository does not enable analytics or trackers by default, but the application processes operational data inside the infrastructure where you deploy it.

Summary

  • CRM data is stored in the database configured for the project instance
  • authentication uses httpOnly cookies and rotating refresh tokens
  • the frontend calls BrasilAPI to fill address data from zip codes
  • whoever operates the instance is responsible for the data processed in production

Data Processed by the Application

  • registration data for brokerages, users, and clients
  • proposal and policy data
  • credentials and authentication artifacts required to keep sessions active
  • technical logs and environment error messages

External Services

  • BrasilAPI: zip code lookup used to fill address fields

The repository does not enable analytics, marketing pixels, or third-party usage tracking in the main app.

Storage and Security

  • data is persisted in the PostgreSQL database configured for the instance
  • authentication uses JWT and rotating refresh tokens
  • the backend applies helmet, cors, input validation, and rate limiting

Operator Responsibility

If you deploy SegFlow CRM, you are responsible for retention, access, backup, and legal compliance for the data processed in your instance.

Contact

For general support, see SUPPORT.md. To report vulnerabilities, see SECURITY.md.