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Description
here's a rough description fo the idea:
- a single field form (chunk?) in the front-end to let users add their own questions
- they all get listed in the "submitted/incoming" FAQ Set
- you can then pick one, add answer, adjust the question if necessary and move it to the appropriate FAQ set
some extra functionality (for the future roadmap maybe :D ):
- optionally ask for email and auto send reply when its ready
- ability to search and sort incoming questions in the back-end (to see what if any questions get asked repeatedly)
- when questions are submitted from front-end - add optional extra step of providing a quick search result from existing faq's before submitting their question.